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Hotel Riu Palace Oasis

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Hotel Riu Palace Oasis
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918 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Turku, Finland
Reviewed 28 January 2016

Had a holiday with my husband at this hotel in November. Before our trip we had read some negative reviews but our stay was really good. Hotel is situated near the dynes and the garden of the hotel with sunbeds is relaxing. Rooms are little old fashioned but really clean. We had our room at upper floor facing to the...

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2Thank Eila80
Bristol, United Kingdom
Reviewed 26 January 2016

we stay at this hotel for two weeks the hotel room that they put us in was not fit for a dog to sleep in it was right down the bottom part of the hotel secluded from everything right next to a laundry room where the works were in and out day and night the room every light socket and...

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13Thank Michael S
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Oasis, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your feedback. We are sorry to read you experienced some inconveniences in your room. We always encourage our guests speak to our Front Desk staff in order to resolve any issues they are having whilst...

London
Reviewed 26 January 2016 via mobile

The hotel was brilliant we only stayed for three nights but was one of the best hotels I've ever stayed in! Nothing was to much trouble staff were more than exceptional our room got upgraded so we had a lovely view every morning with wonderful variety of food and beverages the staff treat you like King and queens from the...

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1Thank vick122016
Monmouth, United Kingdom
Reviewed 1 January 2016 via mobile

If you read any negative reviews you must ignore them. Very recent reviews of 'tacky and over priced' are unfair. Most holidays over the Xmas period are over priced however we felt what we paid was worth it. Despite being IA the staff here wait on you hand, foot and finger. There is nothing they won't do for you. The...

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12Thank Lisajnicholls
London, United Kingdom
Reviewed 31 December 2015

A ridiculously over-priced hotel, presumably based on the 'all-inclusivity.' True, one can stuff oneself silly with food and drink, but the food was nothing to write home about. Lots of it but just average. The one night we ate at the a la carte restaurant was lovely-creative and interesting cooking and presentation. However, Reception, having kept us on hold for...

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4Thank tash552014
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Oasis, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Regarding the food at the buffet, we do hope you will understand that it is difficult for us to comment on individual tastes or opinions, when the majority of customers do appear to be satisfied with the overall quality of the food...

Thetford, United Kingdom
Reviewed 29 December 2015 via mobile

The layout of the site is unusual, but leaves you to discover little hidden areas. Everything looks spectacular inside the main lobby and mostly throughout the whole site. The odd little thing caught my eye such as broken tiles in the bathroom 9/10 for maintenance of the site. The location of the hotel is lovely going out via the garden...

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6Thank DanielBurns
Newcastle upon Tyne, United Kingdom
Reviewed 26 December 2015 via mobile

Came here in December 2015 and it was a nice hotel Food was very nice and varied. Location was ideal it's right next to the beach and a small walk from the sand dunes. Nightlife is just a 5 euro taxi ride away, but if you're after a nice more upmarket hotel and not as loud as playa deal ingles...

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4Thank Ymaa007
Newcastle-under-Lyme, United Kingdom
Reviewed 20 December 2015 via mobile

My sister and i did a short break at the oasis for some winter sunshine.I was a little dubios due to the negative reviews.Well,what a lovely time we had.Yes,the hotel is dated,but this only adds to the charm and elegance.We were allocated a huge room that was over 2 floors with a full sea view.The staff are very attentive and...

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4Thank Luciejm
Ipswich, United Kingdom
Reviewed 17 December 2015

This has got to be one of our best holidays. We knew the building could put people off but once inside we were impressed with the atmosphere and positive ethos of the staff. Initially we were allocated a room overlooking the car park which we didn't like. We were given another room overlooking the sea after a couple of days...

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5Thank Paul R
Epsom, United Kingdom
Reviewed 15 December 2015

Stayed for 10 nights at Riu Palace Oasis. The hotel is a little frayed round the edges but that said everything is kept wonderfully clean. Food was really good always plenty of choice. The location is spot on right on the beach and a short walk to the shops and restuarants. We never found it a problem to get a...

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3Thank Antoinette T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on Maspalomas beach. Near "El Faro" and the Maspalomas sand dunes. Direct access to the beach through lush gardens. Two 5-storey main buildings. Surrounded by 65,000 garden with artificial lakes and approx. 2,000 palm trees. 5 km from Playa del ... more   less 

Additional Information about Hotel Riu Palace Oasis

Address: Plaza de las Palmeras 2 | Maspalomas - Gran Canaria, 35106, Maspalomas, Gran Canaria, Spain (Formerly Gran Palace Maspalomas Oasis)
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: $292 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Oasis 4*
Number of rooms: 332
Reservation Options:
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Also Known As:
Riu Grand Palace Maspalomas Oasis Hotel Maspalomas
Riu Grand Palace Hotel Maspalomas
Riu Grand Palace Resort Maspalomas
Hotel Riu Palace Oasis Maspalomas, Gran Canaria
Hotel Style:
#6 Top resorts Hotel in Maspalomas
#10 On the Beach Hotel in Maspalomas
#13 Spa Hotel in Maspalomas
#21 Luxury Hotel in Maspalomas
#29 Family Hotel in Maspalomas
#30 Romantic Hotel in Maspalomas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Oasis staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your madrass is too hard, ask for a top madrass as they will provide you one.”
 of 5 bubbles 308trinef, 24 Feb 2017 | Read review
“Ask for partial or full sea view and high eg 5th floor”
 of 5 bubbles smithwolviston, 21 Feb 2017 | Read review
“Opt for a garden view at least - some of the standard rooms overlook a car park and are to be avoided ..”
 of 5 bubbles happycoastie, 17 Feb 2017 | Read review
“Ask for a high floor, with a sea view.”
 of 5 bubbles 808ricky, 13 Feb 2017 | Read review
“dont pick rooms in block 8 if you want a quite room very noisy when pool man moves sun beds about”
 of 5 bubbles 315wendya, 11 Feb 2017 | Read review
5 of 5