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Mauna Lani, Auberge Resorts Collection

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68-1400 Mauna Lani Dr, Puako, Island of Hawaii, HI 96743
2 people have started booking this hotel
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Traveller (298)
Room & Suite (35)
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About

#1 of 7 hotels in Puako
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Nestled along the dramatic Kohala Coast and in the piko, or center, of five great mountains, Mauna Lani-- meaning "mountain reaching heaven"-- is a sacred oasis where generations of families and friends have made memories together on soulful lands once cherished by the greatest of Hawaiian royalty. Greet the morning sun as it rises above the mountains’ peaks from the seat of an outrigger canoe. Talk story with friends old and new at the Great Lawn as the sounds of ocean waves and laughter mingle. Dine amongst the company of loved ones at CanoeHouse, where locals have savored the island’s bounty for decades. As you walk this storied coastline, breathe the rejuvenating salt air and swim in the crystalline waters, you feel the same mana, or spiritual energy, that first captivated legends like King Kamehameha I and Francis H. I’i Brown.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Boating
Canoeing
Diving
Golf course
Snorkelling
Tennis court
Windsurfing
Bicycle tours
Evening entertainment
Tennis court offsite
Walking tours
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Family Resort
Languages Spoken
English, Spanish, Japanese, Turkish
Hotel links
Special Offer:Spring Break Away | 30% Off, Plus Breakfast and Daily Resort Credit
541Reviews21Q+A49Room tips
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Most Recent
widgi123 wrote a review 2 Feb
Berkeley, California33 contributions27 helpful votes
The hotel and property are absolutely fantastic. Nice walks on the property, beautiful pools, a bonus lap pool, good adventures (the morning canoe trip and snorkeling are a must. The food is delicious. We could see whales while having dinner or going for a walk along the coast. The only draw back is that there are many hidden fees that pop-up at the end. This left me with a bad feeling at the end of an excellent vacation. It felt dishonest.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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E_Y wrote a review Dec 2022
Hong Kong, China7 contributions16 helpful votes
Hotel's Favourite
This was our first time on the Big Island. Mauna Lani was impressively gorgeous, we especially loved the spaciousness of the resort. Mauna Lani offered a lot of options of activities right from the resort (which the concierge team contacted us about before arrival), but also plenty of beautiful beach and pool to relax and do nothing as well. We booked the canoe beyond the reef snorkel towards the end of our stay and so glad we did! Ian was our guide that morning - super friendly, and put novice snorkelers like me at total ease so we were able to thoroughly enjoy the whole experience. We stuck mostly to the casual dining options, but the food was top notch. All staff were friendly and made everything easy with no glitches the entirety of our 4 night stay.
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Review collected in partnership with this hotel
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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elanaaldrich wrote a review Jan 2023
1 contribution
Literally the best trip we have ever taken. Hotel was stunning and we felt first class the entire stay. Canoe House was our favorite meal at the hotel. Pool and beach area is wonderful, 10+ whale spottings per day and face to face with a sea turtle while snorkeling just right outside the hotel!
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FellowTraveler253784 wrote a review Jan 2023
Edmonton, Canada2 contributions
This is a lush paradise on a volcanic barren island with Hawaiian culture and exceptional service and interior design concepts. Luxury is everywhere you go in this resort but the staff are the stars!! We stayed in room 478 with a wonderful view of the pools and fish ponds and ocean and we were serenaded by Hawaiian music and evening live performances. The rooms make good use of space and the lanis have a table, 2 chairs, a love seat and ottoman of very nice quality!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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4menthreedogsandamom wrote a review Jan 2023
Little Rock, Arkansas4 contributions
We found Mauna Lani to be everything expected of an 5 star resort and more! From our beautifully appointed spacious room to the entire esthetic of the resort and location on the beach it was superb. Not to mention the astute and professional staff from valets at our arrival, front desk, concierge, beach staff ( they were wonderful but understaffed) restaurants with many good selections. Would highly recommend the sunrise canoe with George as the guide. He paints a beautiful picture of old Hawaii! Great location for morning or sunset walks along the coastal trail! The concierge was so pleasant patient and helpful in plaoour stay as well as trip to Volcanoes National Park to view the caldera at sunset. Really special. We had a great time. Mahalo!
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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fussy2911traveler wrote a review Jan 2023
Los Alamitos, California12 contributions9 helpful votes
We’ve been coming to the hotel for the last 25 years. So I have enjoyed staying here many times. But this is probably our last visit. I don’t know who decided to completely change all the food choices. The menus at all the restaurants have changed so much that I don’t recognize anything. And the food is so expensive and choices so weird. A fish sandwich for lunch? Uh uh. A hot dog? Nope. How about some fish for dinner….$56! And some strange preparation. Israeli couscous? Taro mash ? Huh? And that isn’t even at the Canoe house which has ultra luxurious menus. And a $36 glass of California Chardonnay. Really??? The grounds are beautiful and that has not changed much. Thank goodness We won’t be returning and I’m sure they don’t care. The staff are wonderful. I just don’t get the food choices.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Stepetic, Guest Services / Front Office at Mauna Lani, Auberge Resorts Collection
Responded 5 days ago
Aloha, First and foremost, mahalo nui for your loyalty. We're grateful that you've chosen to return to Mauna Lani for the past 25 years, so thank you for being a part of our 'ohana. However, we're so sorry to hear about the issues you experienced at our dining outlets. We understand that food and beverage expenses can add up by the time check-out comes around, so we empathize with your frustration regarding menu offerings that may not have appealed to you and your family. Though our culinary team consistently analyzes our costs to ensure they align with industry standards in Hawai'i, we strive to provide an approachable atmosphere for visitors to enjoy good food and even better company. We hope you keep coming back to Mauna Lani. I would love to connect with you personally to talk more about your stay - feel free to reach out to me personally at sergio.caceres@aubergeresorts.com. Thank you again for your feedback. I look forward to hearing from you. Talk soon, Sergio, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chase P wrote a review Jan 2023
Little Rock, Arkansas2 contributions1 helpful vote
My 5 night stay at the Mauna Lani was perfect. My Oceanfront room had a great balcony and views of the pacific. Every on property restaurant had outstanding albeit expensive food - no complaints with the quality of food and service. The grounds and property were impeccably maintained and the staff friendly. I will be back!
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HH77 wrote a review Jan 2023
New York City, New York
This is a beautiful hotel. The common areas were excellent and the service was good. Very easy to navigate although would have appreciated a little more info on what was where. We really enjoyed our experience here with our 2 kids - 7 & 10. Common areas - as stated very nice and well done. Lots of areas to sit near and around lobby, A great little market with not insane prices where you can grab a coffee/sandwich/beer etc.. Pool is nice but became a zoo by around lunch. Winter break so I guess to be expected at a family oriented hotel. I got the feeling that you didn't have to be a guest to use it - maybe some sort of day pass option. We did a cabana a few days so that allowed for some expensive privacy. The beach is right there so very easy to hop out of the pool and walk down to the ocean to do some snorkeling etc.. Pool/beach service was OK, not great. You definitely need to be a little proactive. The restaurants were impressive as well, the two main ones were both good. Canoe House the fancier option, but enjoyed the food at both. The rooms are OK, nothing special. We had two adjoining ocean "view" rooms. Yes you could see the ocean but there was a giant palm tree right in front of us. They were graciously able to move us to oceanfront 2 days later which again was basic room, but with a great direct view of the water. The golf course looked great, didn't get two play (see having two kids above). Kids did some tennis lessons which they enjoyed. The morning canoe paddle was nice, not as intense as what you saw in White Lotus, but enjoyable. We did have a snorkeling canoe trip planned; however, was canceled by water sports team last minute. This was annoying but they comped a cabana to compensate so not the end of the world. In a nutshell, this place is a great hotel to enjoy Hawaii. Probably better with kids, but fine without. Not over the top luxury/service so don't expect that. Rooms, again, were the only minor disappointment.
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Date of stay: December 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Stepetic, Guest Services / Front Office at Mauna Lani, Auberge Resorts Collection
Responded 5 days ago
Aloha, Thanks so much for sharing your review! We're delighted that enjoyed your stay, and we hope to welcome you back to the Kohala Coast again soon. Though we're thrilled to hear that the grounds and the dining options were to your liking, we apologize for the hiccups you experienced with the service and the accommodations. It would be my pleasure to connect with you personally and chat more about how we may resolve the issues you encountered throughout your stay. Feel free to reach out at david.stepetic@aubergeresorts.com. I look forward to speaking with you soon. Warmest regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beth B wrote a review Jan 2023
Atlantic Beach, New York15 contributions4 helpful votes
This resort is $$$$$$ but worth every penny. You'll never want to leave. Room even had a makeup mirror that lit up when you approached. Pool is large and wonderful> Beach and snorkling off beach is great.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pamelabriere wrote a review Jan 2023
Parker, Colorado1 contribution
The resort was absolutely beautiful and me and my husband have visited the Hawaiian islands seven times and this is our second visit to the big Island. This was by far the best vacation to Hawaii that I have had. The beach and the lagoon was crazy full of turtles. Snorkeling was super fun. There is another beach that you can also snorkel at and it was super amazing. Lots of fish and turtles. The adult pool and the adult hot tub was very nice. I like the fact that there is a section for adults only. The staff were very polite and the breakfast buffet was so good! We enjoyed a cabana for a day on the beach and several other amenities that the resort offered. My husband and I will be back. The best part, the volcano in Volcano National Park erupted and we were able to see the volcano from the helicopter, during the day at the park and at night. The night views were incredible and I couldn't get enough of the volcano. Overall such a great trip and my husband and I got to connect and had some very deserved down time.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$998 - US$1,474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mauna lani bay hotel and bungalows, mauna lani bay resort, mauna lani resort
FORMERLY KNOWN AS
Mauna Lani Bay Hotel & Bungalows
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastPuako
NUMBER OF ROOMS
333
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MAUNA LANI, AUBERGE RESORTS COLLECTION: UPDATED 2023 Resort Reviews, Price Comparison and 318 Photos (Puako, HI) - Tripadvisor

Frequently Asked Questions about Mauna Lani, Auberge Resorts Collection
Which popular attractions are close to Mauna Lani, Auberge Resorts Collection?
Nearby attractions include Kona Kozy's Comedy & Magic Show (1.0 km), The Shops At Mauna Lani (1.1 km), and Mauna Lani Historic Park (0.8 km).
What are some of the property amenities at Mauna Lani, Auberge Resorts Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mauna Lani, Auberge Resorts Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mauna Lani, Auberge Resorts Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mauna Lani, Auberge Resorts Collection?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Mauna Lani, Auberge Resorts Collection?
Conveniently located restaurants include Napua at Mauna Lani Beach Club, CanoeHouse, and Tommy Bahama Restaurant & Bar.
Are there opportunities to exercise at Mauna Lani, Auberge Resorts Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mauna Lani, Auberge Resorts Collection have an airport shuttle?
Yes, Mauna Lani, Auberge Resorts Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mauna Lani, Auberge Resorts Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mauna Lani, Auberge Resorts Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mauna Lani, Auberge Resorts Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.