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    Fairmont Orchid, Hawaii

    1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
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    01/10/2017 02/10/2017
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    US$359
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    Traveller (2881)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “gold floor” (204 reviews)
    “north tower” (127 reviews)
    “brown's deli” (119 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Fairmont Orchid, Hawaii
    Special Price: 20% off room rate
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,101)
    There are newer reviews for Fairmont Orchid, Hawaii
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    1,291 - 1,295 of 3,719 reviews

    Reviewed 17 September 2015

    Loved it here! It is beautiful and extremely well kept. The staff especially the valet were wonderful always checking to make sure you did not need anything. I especially enjoyed the ability to snorkel right there on the property which was great! I would definitely...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Kimberley C
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 19 September 2015

    Aloha, We are so happy to hear you enjoyed your stay with us, and we hope to have an opportunity to welcome you back very soon! Mahalo!

    Reviewed 17 September 2015

    Had an overall great experience. Parking was a bit of a pain so I'd valet unless you will be coming and going daily. The balcony was a bit small but they usually are. The door to the toilet has slits in it that I hadn't...More

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank michellewB3656GJ
    Reviewed 17 September 2015 via mobile

    Truly wonderful hotel located in a beautiful location - really felt like being in paradise. Room was great for family of 4 with 2 teenagers. Breakfast amazing with huge selection. Good range of restaurants for lunch and evening meals. Highlight was snorkelling in hotel cove...More

    Thank Bernard T
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 19 September 2015

    Aloha, We are so happy to hear you and your family enjoyed your stay with us and pleased to read that you enjoyed the snorkeling. We hope to have a chance to welcome you back very soon. Mahalo!

    Reviewed 16 September 2015 via mobile

    The grounds are gorgeous! Loved the lagoon and beach access. Expectational service from the staff everywhere we went. Our room was spacious and clean and the bed was very comfortable. The restaurants were good, but pricey as expected. Browns deli offers a good selection of...More

    Thank Amanda C
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 19 September 2015

    Aloha Amanda, We are so pleased to hear you enjoyed our beautiful landscaping and will be sure to pass along your compliments. We look forward to welcoming you back very soon. Mahalo!

    Reviewed 15 September 2015 via mobile

    Let me start by saying that we had a wonderful week at the Fairmont with our family. A large part of this was that the entire staff was so friendly and accommodating. The hotel never felt "too busy" - we were always able to get...More

    2  Thank Susan P
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 19 September 2015

    Aloha Susan, Why thank you for your wonderful review! We are delighted to hear you enjoyed the service from our staff as well as the snorkeling and appreciate your feedback regarding the temperature of the pool, we will most certainly pass it along. We hope...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$305 - US$740 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Puako
    • #2 Luxury Hotel in Puako
    • #2 Family Hotel in Puako
    • #2 Spa Hotel in Puako
    • #2 Romantic Hotel in Puako
    • #2 Green Hotel in Puako
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Cancelon, Hotwire, HotelsforEveryone, Cheap Tickets, getaroom.com, HotelQuickly, HotelsClick and Evoline ltd so you can book your Fairmont Orchid, Hawaii reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kohala Coast >
    • Puako
    • Also Known As
    • The Fairmont Orchid, Hawaii Hotel Waimea ,
    • Fairmont Hotel Kamuela ,
    • Fairmont Orchid Hawaii ,
    • Fairmont Kamuela ,
    • Kamuela Fairmont
    Add Photo Photos
    Traveller (2881)
    Room & Suite (653)
    Pool & Beach (549)
    Dining (211)
    Hotel & Grounds (1755)
    Bathroom (50)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    fishygal
    19 September 2017|
    AnswerShow all 4 answers
    Response from jesica00 | Reviewed this property |
    As far as I remember there are no umbrellas for shade on the beach. The only way to get shade is by renting the tent that they charge around $60/day for it...
    0
    Votes
    Live2Leave
    1 September 2017|
    AnswerShow all 6 answers
    Response from Rick L | Reviewed this property |
    Hi, good question. Our Ocean Front room was on the 5th floor, one floor below the Gold level. While I did not go up to the Gold Floor, it appeared from the outside that the rooms on the 6th floor were similar to the rooms... More
    0
    Votes
    Is_brea_taisteal
    9 August 2017|
    AnswerShow all 6 answers
    Response from suzy723 | Reviewed this property |
    Ocean front RULES!!! It's on the ground floor, and we and the kids could just run out of our glass sliding door to the beach, and back in. No elevators, no hallways. SUPER easy and fun!
    0
    Votes
    Room Tips
    "AVOID garden level rooms that overlook the greenhouse, pool furniture storage area...NOT nice."
    Read review
    "Rooms in the north tower at ocean front/on north side are likely to be noisy in the morning with work on the..."
    Read review
    "upgrade it's worth it"
    Read review
    "Don't pay the premium for Partial Ocean View Rooms -- not worth it!"
    Read review
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