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Hapuna Beach Prince Hotel

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#4 of 4 Hotels in Puako
Certificate of Excellence
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2,733 Reviews from our TripAdvisor Community

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Showing 2,498: English reviews
Everett
Reviewed yesterday NEW

Overall, it was a nice hotel, but there were a number of little things that I didn't care for. I personally didn't receive much service, which was a little isolating. I think if the price were lower, then I would have been very satisfied with the HBPH.

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Helpful?
Thank 663christophere
Stoughton
Reviewed yesterday NEW

The Hapuna Beach Prince Hotel was excellent. Our stay was very relaxing. The building and grounds extremely well kept. The bell staff was friendly & efficient. The front desk was polite and fast. The rooms were very nice. The breakfast buffet was fabulous with a fantastic omelet chef. And the value was a pleasant surprise. Highly recommended.

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Thank William C
Tracy
Reviewed yesterday NEW

Lovely place. Quiet,clean and friendly. Beach,pool,dining was all excellent. Staff was great. Grounds and scenery were amazing. Easy to navigate and many events to partake. Music by the pool nightly and pool seemed to be open all night. Thank you for the great vacation.

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Thank 31edwini
Portland
Reviewed yesterday NEW

We enjoyed our 25th anniversary vacation very much. The location is ideal, the staff accommodating, and the beach the best! We were able to totally unwind and relax. The food, views, ocean, sand, were all just what we needed - we will be back!

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Helpful?
Thank 837carriel
Apple Valley
Reviewed 2 days ago NEW

The Hospitality and the staff were great during my visit at the Hapuna Beach Prince Hotel. The view was absolutely stunning and I thoroughly enjoyed my five days stay at the hotel. The patronage at the restaurants and bars were also extremely cordial and attentive. The hotel is very suitable for family vocations. My overall stay was a positive and...

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Helpful?
Thank Althea K
MaunaKeaResort, Guest Services Team at Hapuna Beach Prince Hotel, responded to this review

Aloha friends, and we thank you for this lovely review about your time with us at the Hapuna Prince! We cannot wait to have you come back and stay with us again, most esteemed guests! A big MAHALO to you for your recommendation, and we hope you have the happiest of holidays this year. A Hui Hou! (Until we meet...

O'Fallon, Illinois
Reviewed 2 days ago NEW

Lovely rooms with balcony, large bathrooms. Beautiful views with semi private beach. Nightly entertainment by the pool/ocean with decent happy hour. Friendly, helpful staff. Cons are that there is no microwave in room, and that the quality of food in their restaurants is poor and the price is high.

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Helpful?
Thank Julianna_Traveler
MaunaKeaResort, Guest Services Team at Hapuna Beach Prince Hotel, responded to this review

Aloha and mahalo for leaving this lovely little review about your time with us! We are thrilled that you enjoyed our staff, your accommodations and our beautiful grounds and world-renowned beach! However, are deeply apologetic about your frustrations with the microwave (or lack thereof) along with the dining options and expenses. We will forward these comments to key team leaders...

Indianapolis, Indiana
Reviewed 2 days ago NEW

Many opportunities to enjoy physical activity as well as just lounging about. Staff very friendly and give really good service. Location on west coast is best during rainy season as Hilo side was swamped while I was here.

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Helpful?
Thank rplath60
MaunaKeaResort, Guest Services Team at Hapuna Beach Prince Hotel, responded to this review

Aloha friends, and thank you for this rave review about your time with us! We cannot wait to have you come back to our shores, and stay with us again, as our most esteemed guests! Happy Holidays to you and yours, and A Hui Hou! (Until we meet again...)

Aromas
Reviewed 3 days ago NEW

Where to start? Hotel is huge. Felt like I was in a prison. Rooms are old and outdated feeling. Lights, AC unit and mattress could all use an upgrade. Overpriced food. No free Wif Fi. Tiny and I mean tiny fridge. Too far away from any good alternative dining choices. Staff were ok, receptionist was a bit short with my...

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Helpful?
Thank petersK5334CW
MaunaKeaResort, Guest Services Team at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for taking the time to leave this candid review about your stay with us at the Hapuna Beach Prince. We deeply apologize for the experiences that occurred during you time here, and we are immediately forwarding these comments to our key staff leaders so they might find the most efficient and effective solutions to issues such...

Seattle
Reviewed 3 days ago NEW

This is an excellent hotel with a great staff and beautiful beaches. Staff are friendly and caring. The rooms are very clean and with outstanding water views. We ate in multiple restaurants and all of them had very good food though the service could be slow on weekends.

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Helpful?
Thank D717EIjillm
MaunaKeaResort, Guest Services Team at Hapuna Beach Prince Hotel, responded to this review

Aloha friends, and thank you for this rave review about your time with us! We cannot wait to have you come back and stay with us again, as our most esteemed guests! Happiest of Holidays to you and yours, and A Hui Hou! (Until we meet again...)

Honolulu, Hawaii
Reviewed 3 days ago NEWvia mobile

I hadn't stayed here is awhile and didn't realize how much I missed this place. It's location on one of the best beaches in the world is a plus. Nice option to the pool. I believe all the rooms face the ocean so there is no "bad" room. Lobby is up top and all the rooms are terraced below. We...

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Helpful?
Thank KoKonutGirl
MaunaKeaResort, Guest Services Team at Hapuna Beach Prince Hotel, responded to this review

Aloha, and mahalo for taking the time to leave this lovely informative review about your stay with us at the Hapuna Prince. We are so thrilled that you chose to come back and had such an incredible time! We hope not only to have met your expectations, but exceeded them. And we thank you for all these great suggestions for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Hapuna Beach Prince Hotel offers luxury accommodations, an 18-hole golf course, spa services, and space for meetings and weddings. Gracious hospitality. Exceptional value. ... more   less 

Additional Information about Hapuna Beach Prince Hotel

Address: 62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743-9749
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: $389 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hapuna Beach Prince Hotel 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Prince Hotel Kamuela
Prince Hotel Hapuna Beach
Prince Hotel Island Of Hawaii
Hapuna Prince Hotel
Hapuna Beach Hotel
Island Of Hawaii Prince Hotel
Hotel Style:
#1 Green Hotel in Puako
#4 Family Hotel in Puako
#4 Romantic Hotel in Puako
#4 Luxury Hotel in Puako
#4 Spa Hotel in Puako
#4 On the Beach Hotel in Puako
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Questions & Answers

Here's what travellers have asked, with answers from Hapuna Beach Prince Hotel staff and other travellers.
47 questions
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Questions? Get answers from Hapuna Beach Prince Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a good view of the ocean.”
 of 5 bubbles BridesMom2AJ, 3 Dec 2016 | Read review
“All rooms are beautiful!”
 of 5 bubbles Hawaiitraveler2015, 30 Nov 2016 | Read review
“Building 3 (Ocean front) is more quiet than building 1 or 2 since they are closer to the pool area.”
 of 5 bubbles charlie4768, 29 Nov 2016 | Read review
“Get into the building closest to the water or you'll be looking at it from your balcony”
 of 5 bubbles 239matth, 26 Nov 2016 | Read review
“The closer to the ocean the better the views.”
 of 5 bubbles CKO696, 23 Nov 2016 | Read review
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