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Aqualuz Troia Mar & Rio Hotel by The Editory

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Alameda do Zambujeiro, Troia 7570-789 Portugal
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US$130
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Free cancellation until 02/10/22
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US$137
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Free cancellation until 02/10/22
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US$123
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Traveller (727)
Room & Suite (418)
Pool & Beach (126)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aqualuz Troia Mar & Rio Hotel by The Editory
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Troia
Location
Cleanliness
Service
Value
In the Troia peninsula, with a privileged location less than one hour from Lisbon and within a surprising natural environment, between the Atlantic Ocean and the Sado River, the two Aqualuz Troia By The Editory units offer unique conditions for family leisure vacations, meetings and events. Aqualuz Troia Mar & Rio have a breathtaking views over the sea, the Arrábida Mountain and the Sado River.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Hiking
Babysitting
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Tennis court
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Hammam
Rooftop terrace
Baggage storage
Concierge
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Flatscreen TV
Sofa bed
Bath / shower
Microwave
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Portuguese

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
14Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1030Reviews18Q+A34Room tips
Traveller rating
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Most Recent
Rob C wrote a review Jul 2022
Oxford, United Kingdom39 contributions21 helpful votes
Money and credit cards information stolen from room. Awful. Do not go at any cost. My identity was then used on my two of my separate debit cards to make local Uber (Bolt) transactions. This meant they had to use the information on my drivers’ licence as well (home address) to register these two separate cards. A TOTAL invasion of my family’s privacy and respect, and when I asked to see the hotel manager on the Friday night they said no manager was available. I was then promised that a manager would be available to talk to the following morning at 8.30am and still no manager was present which is inexcusable for such a large hotel. The manager made no heartfelt apology whatsoever and even went as far as suggesting I might be mistaken. The transactions were local and the only possible information needed to register my cards was in n my wallet- was his was not online fraud. The only way my cards could have been registered was by using card details and drivers licence. Also money was stolen (€20) from my wallet in my room. No steps made to placate my anger and distress at having to cancel two cards and be left stranded for payment options for the rest of our trip. Paid over €1,000 for five nights and no offer made to at least cover my stolen money. Sheer hospitality ignorance. If I had the time I would have called police and pressed charges, but as it was our travel arrangements had been disrupted enough by this episode. Other issues: - No welcome and no help with luggage - Pool was disgusting (green and murky water, mouldy sides) - Attention to detail poor (two adults and two children and only two bath towels). - Long queues for breakfast which n itself was poor (6/10 at best) Positives: - Charming young Kids Club reps - Room was spacious and good (despite two single beds for my wife and I?!?)
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeremy wrote a review Jun 2022
Trujillo, Spain11 contributions3 helpful votes
One of my best destinations in all seasons but best in summer. Super hotel with superb staff and great ambience. A must if you happen to be in Portugal. Beautiful marina and great beaches. Delicious food and a handy carpark. All in all a magnificent place to be whenever you have the time.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eu_ wrote a review Jun 2022
Lisboa, Portugal3 contributions
Not a 4 star hotel anymore. Used to be, but the service is not at 4 star level and employees should get more training and image awareness. One day the room was not cleaned even after talking to reception. With small kids making a mess this is a problem. Reception did nothing and another employee said “it’s not my responsibility”. Pool bar food is a joke at 5 star prices - do not eat there. Animation team is great but they should be more hours available. There’s nothing for the kids or rest of family at early night and nothing on Sundays. Breakfast is great.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nono wrote a review Jun 2022
Romford, United Kingdom41 contributions13 helpful votes
+1
Excellent place! Sea views from the room is stunning Staff is so amicable, always happy to help. Breakfast was good, many choices Beach 5 minutes walking! Sometimes you can see the dolphins in the Sado river. Sea water is in a good temperature (18.5 degrees) Having a indoor swimming pool is a plus We had an amazing time!
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: A must stay if you want a friendly hotel for your holidays
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GuilhermeVaz wrote a review Sep 2021
Ericeira, Portugal429 contributions170 helpful votes
Service is non-existent and slow. Location is wonderful and therefore it had lots of potential but it is not fully used. Poor lady of the bars… multi-bar-tasking. Rooms are space but some materials are very cheap (like in the toilets). Price vs quality is average… but it could be nice; it could!
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Marcelo Nico wrote a review Aug 2021
Tokai, South Africa23 contributions17 helpful votes
Location is excellent because there is a very large and beautiful beach walking distance, shops are meters away and the marina with different water activities is also just there. Comporta is 10’ by car and the Roman Troia ruins are at 3 kms. Excellent for families with small kids because of logistics and animation. Has very good pool, including kids and indoor.very good
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Parking outside is almost impossible so assume to park at a cost in the hotel. The ferry from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Carlos Matos, Diretor-Geral at Aqualuz Troia Mar & Rio Hotel by The Editory
Responded 28 Aug 2021
We appreciate your stay and that you shared your experience. We are pleased to note that you have discovered this huge little place that we have reserved for you, your family and all the nature around us. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manuel B wrote a review Jul 2021
12 contributions1 helpful vote
Considered a 4stars hotel probably someone is not doing his homework. Breakfast, weak very weak, only one type of juice, if you don't like orange juice...you have the option of drinking water 🤔.food cold (eggs). And completely not organized, no plates, glasses etc Dinner expensive with low quality, and again...food cold... not admissible. During the day we decided to have a quick meal in the pool bar.....are you kidding with me? Prices like I used to pay in a really 4stars hotel. (As example I asked if they served half doses of fries😒,and the result was the same... I had to pay The apartment it wasn't to bad but4 stars...really someone is not doing his job. The very good exception was the room cleaning...very good, nice job.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Diana W wrote a review Sep 2020
Azoia, Portugal7 contributions4 helpful votes
This was our third visit to beautiful Tróia.This hotel is rated 4 star & after extensive worldwide travel I would rate it a 3 star. The hotel needs a lot of work. Very disappointed. For example requesting a new toilet seat on day one of our stay!!!! Yuck !!! And no action it gives some idea how below standard it was. The only redeeming feature was the kind staff in the breakfast restaurant. Will not return.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rob Stewart wrote a review Aug 2020
Chester, United Kingdom272 contributions89 helpful votes
+1
We are on our last night at the Aqualuz Troia Lagoa Hotel and Apts. Apt 1401. Please do not make the same mistake as us. Our check in took 50 mins and once in our suite we found dirty tables, bathroom flood damage, finger prints on mirrors, windows and the toilet flush. We went back to reception to complain or resolve but the queue at reception was so long that we went and bought cleaning items at that supermarket! The most stressful start to a holiday ever! The hotel does not follow Covid-19 safety measures. We did not feel safe on arrival to our apartment. Our apartment was cleaned today and our young sons blanket which he’s has since birth (which was on his bed) has been taken by mistake and is currently lost! He is upset. We are now leaving this place one day early to somewhere nicer where they care more about their guests.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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noxo123 wrote a review Mar 2020
363 contributions57 helpful votes
I stayed 30 days with my wife at Amendoeira Golf Resort in Alcantarilha, Algarve. On our way back home from Lisbon we stayed one night in Troia and played two rounds at Troia Golf. You can find my review of the golf course elsewhere in TripAdvisor. Our apartment in the 11th floor of Aqualuz Troia Mar & Rio Suite Hotel was spacious and offered spectacular views to both sides of the Troia Peninsula. The reception staff made us feel welcome from the very first moment. Because it was end of February there were not many choices for a dinner restaurant. We had pizza in the Italian restaurant Il Palato for dinner and breakfast in the breakfast room of the hotel. Our car stayed overnight in the spacious underground garage under the hotel. The Troia Golf Course designed by the renowned course architect Robert Trent Jones Sr. has the 8th place in Golf World’s ranking list ’Top 100 Golf Courses in Continental Europe 2019’! This was the reason why we came here. Troia Golf is a wonderful golf course with magical and visually spectacular setting. Although it’s located off the beaten track it’s certainly worth a visit and the detour. If you are in the area, play it. Aqualuz Troia Mar & Rio Suite Hotel provides you with a comfortable accommodation.
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Date of stay: February 2020
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$122 - US$185 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Aqualuz Troia Mar & Rio Family Hotel & Apartments S.Hotels Collection
LOCATION
PortugalAlentejoSetubal DistrictTroia
NUMBER OF ROOMS
235
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Frequently Asked Questions about Aqualuz Troia Mar & Rio Hotel by The Editory
Which popular attractions are close to Aqualuz Troia Mar & Rio Hotel by The Editory?
Nearby attractions include Troia Beach (0.3 km), Praia Bico das Lulas (0.3 km), and Marina de Troia (0.4 km).
What are some of the property amenities at Aqualuz Troia Mar & Rio Hotel by The Editory?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Aqualuz Troia Mar & Rio Hotel by The Editory?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aqualuz Troia Mar & Rio Hotel by The Editory?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Aqualuz Troia Mar & Rio Hotel by The Editory?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Aqualuz Troia Mar & Rio Hotel by The Editory?
Conveniently located restaurants include Iami, El Cristo, and Sabores Altaneiros.
Are there opportunities to exercise at Aqualuz Troia Mar & Rio Hotel by The Editory?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Aqualuz Troia Mar & Rio Hotel by The Editory located near the city centre?
Yes, it is 0.5 km away from the centre of Troia.
Does Aqualuz Troia Mar & Rio Hotel by The Editory offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aqualuz Troia Mar & Rio Hotel by The Editory?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Aqualuz Troia Mar & Rio Hotel by The Editory?
Many travellers enjoy visiting Casa das Quatro Cabecas (3.8 km), Ladeira da Porta do Sol (4.0 km), and Forte de Santa Maria da Arrábida (7.1 km).