Aqualuz Troia Mar & Rio Hotel by The Editory

Aqualuz Troia Mar & Rio Hotel by The Editory

Alameda do Zambujeiro, Troia 7570-789 Portugal
Beach view from hotel
Traveller (816)
Estudio Premium
Room & Suite (427)
Outdoor Swimming pool
Pool & Beach (130)

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Avg. S$131 /night, 2/17 - 2/18
S$171
per night
S$138
per night
S$104
per night

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About

#1 of 3 hotels in Troia
4.4 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
3.5 of 5 bubbles
Value
4.1 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
4.0 of 5 bubbles
Sleep Quality
In the Troia peninsula, with a privileged location less than one hour from Lisbon and within a surprising natural environment, between the Atlantic Ocean and the Sado River, the two Aqualuz Troia By The Editory units offer unique conditions for family leisure vacations, meetings and events. Aqualuz Troia Mar & Rio have a breathtaking views over the sea, the Arrábida Mountain and the Sado River.
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Property amenities
Paid public parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Hiking
Children's playground
Wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Tennis court
Entertainment staff
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pushchairs
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Rooftop terrace
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Flatscreen TV
Sofa bed
Bath / shower
Microwave
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Spanish, Portuguese

Location

Alameda do Zambujeiro, Troia 7570-789 Portugal
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Lisboa Airport
37.6 km•
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Traveller rating
  • 250
  • 446
  • 259
  • 113
  • 81
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Spellgirl wrote a review Aug 2023
Tourcoing, France
4.0 of 5 bubbles
This is our 4th time at this establishment. Everything is certainly not perfect, there are a few points to improve, but overall it is comfortable, quiet and the staff is helpful. We were lucky enough to have a fully furnished room (tower where there is the buffet restaurant). New this year:
- if you book at one of the 3 restaurants (including the pizzeria and the buffet restaurant) for dinner, you have a preferential rate of 28 euros per person;
- if you notify before 8 p.m. that you do not want your room cleaned the next day, you are entitled to a 5 euro reduction voucher valid in one of the 3 restaurants (note: offer cannot be combined with the one above ).
We appreciated these efforts, but regretted that this was not explained more clearly upon our arrival. Do not hesitate to ask !
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Google
Date of stay: July 2023Trip type: Travelled with family
Room Tip: 2 offres proposées actuellement valables dans les restaurants
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
msgr28 wrote a review Sept 2024
Penafiel, Portugal
3.0 of 5 bubbles
This hotel has positive points, potential, but some points need better...

Starting by check unprepared employees, or with lack of motivation, limit themselves to indicate the room without giving information without being asked, to know how the half Pension worked, dinner and PA hours, room for meals and other questions I had to question... At the check out neither a thank you nor a hope you liked it, it was a very impersonal thing, had never happened to me in any hotel...

The common spaces are large and cozy, however if we fix some details need maintenance...
The studio sea view the bedroom had a good size and a really stunning view, had a modern air and was comfortable the toilet door and support furniture to the same needed maintenance...

As for the PA and dinner nothing to say, the options were good in both cases and the staff were very friendly, explained everything in detail and were very attentive...

The outdoor space I have no negative reviews except the lack of sun loungers and lack of civism of some guests who put the towel without being there...
For a family hotel could have an outdoor park...

A negative point was the time they took to silence the fire alarm after verifying that it was false alarm this demonstrates lack of knowledge of how the power plant works, since after verifying which cause is false the same silences in less than a minute...
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Automatically translated
Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WonderinTravel wrote a review Aug 2023
Canton of Basel, Switzerland
3.0 of 5 bubbles
Great place , room for improvement. Great location , the studio was great and clean, breakfast was very good.
The experience on the Italian restaurant was terrible , our order was forgotten and they did not had the courage to say until confronted . Guests on other tables that arrived after us were served before and the staff couldn’t realize it until we called their attention.The food is average and although the staff is nice and kind they don’t seem to have the necessary training and experience .
An area to pay attention and to improve is the smell and cleanness of the public bathrooms close to lobby .
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra wrote a review Sept 2024
Santarem, Portugal
1.0 of 5 bubbles
The hotel is very well located, it is a pity to let everything go to the dam! They don't do any remodeling! You need everything! The rooms have separate beds that can not be combined and no one warns at the hotel when we make the Reservation! All the spoiled curtains let the light in at dawn! Bad isolation, listen to everything! The pillows are too bad! It hurts your neck and back!
The ugly pools! With the super dirty water!
R the indoor pools do not have the water heated!
Poor employees do what they can.

For the price and for 4 stars do not recommend!
It leaves much to be desired!
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Automatically translated
Date of stay: September 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Não vão!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy P wrote a review Sept 2024
London, United Kingdom
1.0 of 5 bubbles
Terrible. Rooms shabby. No Wi-Fi access from the room and despite reporting it personally to the front desk on 3 occasions and by email to Customer Service, nothing was done. No apologies, no attempt to solve the issue. Never received feed back. After a week, still had no WiFi. General service is slow and not customer focused. Furniture in rooms is cheap and uncomfortable. Bed mattress extremely uncomfortable with unhygienic mattress cover. Eating in - and out - in Tróia is expensive for below average quality. Stay in Setubal!
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Date of stay: September 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam F wrote a review Sept 2022
3.0 of 5 bubbles
Roof leaked and flooded lobby outside the restaurant.

Room smelt of damp / wet towels.

No tea or coffee in the room

Sink in the kitchen smelt awful

Fridge door hinge banged every time it was opened

Fridge was very noisy meaning it was difficult to sleep

Bed was split into two singles so was impossible to use the full bed as would move apart and the bedding was tucked in so tight as separate beds.

There was a suspicious stain on the grey bed topper.

Bathroom had a large piece of tile which has been glued back on the wall which was had a dirty stain around it

Hand towel rail is hanging off the wall

Power socket hanging off the wall by the bathroom

Bottom draw was difficult to open and scraped on the frame.

Wardrobe smelt musty!

The patio doors do not seal so can here and feel the wind.

Breakfast beans we hard.
Pastries were over cooked on (21st)

Only small plates available.

Coffee did not dispense decaff with milk it was just milk.

Coffee machine did not dispense clean water it was pale brown.

There is limited outside lighting and the paths and entrances from the rear are very uneven and potential trip hazard.

Waited in the queue to check out had been next in line for some time, however was ignored and instead the male receptionist served someone who had just arrived.

Number of the outdoor sun loungers were broken and were not adjustable

Button Panel in the lift was lose.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kjeldor wrote a review Jul 2024
Sines, Portugal
2.0 of 5 bubbles
I didn't like it! For the price paid I expected much more. Long check-in, even because there were several people complaining about the hotel services. Worst of all was the cleanliness of the room, the floor should not have been clean since the last occupation... very bad even. Both the rooms and the common spaces are large, but then the details of a 4-star hotel are missing. It already deserved a renewal. The outdoor pool leaves much to be desired, it is green and the water is of dubious quality.
The prices practiced do not compensate for the poor quality of the hotel.
A positive note for the children's animation team, who strive to entertain the little girl. Could be a lot better... I won't come back, nor recommend to anyone.
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Automatically translated
Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sara s wrote a review Sept 2024
1.0 of 5 bubbles
Bad experience!
The rooms are not nice! Beds are separated without the possibility of joining them.
Hygiene is what it is!
Degraded curtains finally... I don't see the need to let everyone get to this point!
The toilet on the way to the river tower is all filled with rust!
The very dirty pools and indoor pools are not heated. The jacuzzi is empty!
The price of the stay is extremely high for the service that is provided.
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Automatically translated
Date of stay: September 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sightsee29624876020 wrote a review Aug 2024
1.0 of 5 bubbles
Terrible experience, never went to a hotel as unpleasant as this one. Starting from the reception to the rooms all dirty, air conditioning that year worked, inexperienced staff and seems to work on pressure. Food well below the expected quality. My wife and I talked to one of the workers during breakfast and we were able to feel how nasty and exhausting it is to work in a degraded hotel and still have to endure bosses who exploit their workers.....

Very very bad
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Automatically translated
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rob Stewart wrote a review Aug 2020
Chester, United Kingdom
+1
1.0 of 5 bubbles
We are on our last night at the Aqualuz Troia Lagoa Hotel and Apts. Apt 1401.

Please do not make the same mistake as us.

Our check in took 50 mins and once in our suite we found dirty tables, bathroom flood damage, finger prints on mirrors, windows and the toilet flush. We went back to reception to complain or resolve but the queue at reception was so long that we went and bought cleaning items at that supermarket! The most stressful start to a holiday ever!

The hotel does not follow Covid-19 safety measures. We did not feel safe on arrival to our apartment.

Our apartment was cleaned today and our young sons blanket which he’s has since birth (which was on his bed) has been taken by mistake and is currently lost! He is upset.

We are now leaving this place one day early to somewhere nicer where they care more about their guests.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Mdd asked a question Aug 2017
Galway, Ireland7 contributions9 helpful votes
Can you rent a car locally ?
Answer from Pascale R
Vila Nova de Gaia, Portugal238 contributions138 helpful votes
Not sure for Troia but when u arrive via LIS airport should be easier and to reach Troia with a rented car in LIS.
Answer from huma2
Lokeren, Belgium38 contributions11 helpful votes
We visited the hotel during a golftrip. So we were not in the room most of the time. Nevertheless I do not think you should spend money on the pool view (we had a room without). If you are a family of 4 you will enjoy the room we had. If you travel with children, they have a nicely separated room so they can sleep while the adults stay in the living room.If you are a party of 4 adults : be aware of the fact that the second droom is a lot smaller (bunk !). Enjoy your holiday. Hugo
Juan Manuel Moreno Padilla asked a question Jan 2020
Culiacan, Mexico280 contributions79 helpful votes
Tienen aparcamiento gratuito?
Answer from jaiaxe
2 contributions
8,70€ por dia
Alison W wrote a tip Sept 2024
1 contribution
1.0 of 5 bubbles
"Don’t fall for the website pictures. Total sham."
Read full review
Nono wrote a tip Jun 2022
Romford, United Kingdom92 contributions14 helpful votes
5.0 of 5 bubbles
"A must stay if you want a friendly hotel for your holidays"
Read full review
Marcelo Nico wrote a tip Aug 2021
Tokai, South Africa21 contributions17 helpful votes
5.0 of 5 bubbles
"Parking outside is almost impossible so assume to park at a cost in the hotel. The ferry from Setubal is a very good option"
Read full review
Simão Silva wrote a tip Aug 2019
Oeiras, Portugal222 contributions90 helpful votes
4.0 of 5 bubbles
"Rooms with a sea-view, on lower floors of Torre Mar tend to be noisy due to the animation in the swimming pool"
Read full review
Mónica Valverde wrote a tip Jun 2019
Lisbon, Portugal86 contributions22 helpful votes
5.0 of 5 bubbles
"they have free baby items that can be rented and booked, such as high chair, walk chair, potty seat, bed barrier and so on"
Read full review
…
Not the right property for you?
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PRICE RANGE
S$138 - S$269 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Aqualuz Troia Mar & Rio Family Hotel & Apartments S.Hotels Collection
LOCATION
PortugalAlentejoSetubal DistrictTroia
NUMBER OF ROOMS
123
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AQUALUZ TROIA MAR & RIO HOTEL BY THE EDITORY | UPDATED 2024 Reviews, Price Comparison and 1,279 Photos (Portugal) - Tripadvisor

Frequently Asked Questions about Aqualuz Troia Mar & Rio Hotel by The Editory
Which popular attractions are close to Aqualuz Troia Mar & Rio Hotel by The Editory?
Nearby attractions include Praia de Tróia (0.3 km), Praia Bico das Lulas (0.2 km), and Marina de Troia (0.3 km).
What are some of the property amenities at Aqualuz Troia Mar & Rio Hotel by The Editory?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Aqualuz Troia Mar & Rio Hotel by The Editory?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aqualuz Troia Mar & Rio Hotel by The Editory?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Aqualuz Troia Mar & Rio Hotel by The Editory?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Aqualuz Troia Mar & Rio Hotel by The Editory?
Conveniently located restaurants include Adega de Petiscos, El Cristo, and Tróia La Romana ( Pizaria / Pastas ).
Are there opportunities to exercise at Aqualuz Troia Mar & Rio Hotel by The Editory?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Aqualuz Troia Mar & Rio Hotel by The Editory located near the city centre?
Yes, it is 0.6 km away from the centre of Troia.
Does Aqualuz Troia Mar & Rio Hotel by The Editory offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aqualuz Troia Mar & Rio Hotel by The Editory?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Aqualuz Troia Mar & Rio Hotel by The Editory?
Many travellers enjoy visiting Casa das Quatro Cabecas (3.7 km), Forte de Santa Maria da Arrábida (7.1 km), and Ladeira da Porta do Sol (3.9 km).
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