The Buenaventura Golf & Beach Resort Panama, Autograph Collection
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About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Golf course
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English, Spanish
Location
Contact
340 Calle 3ra Riviera Pacifica, Buenaventura Panama
Getting there
Car HireSee all Buenaventura car hire
1049Reviews103Q+A100Room tips
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The resort is beautiful with lots of places to spread out and “discover”. The pools are really fun and the beach is lovely. The food situation did get old after a few days, as there are only two dinner choices for restaurants. The sushi restaurant was fantastic. The spa could use a BIG makeover, the therapists were really great, but the facilities were rundown. The do have bicycles on site,,,but they desperately need to be replaced! They barely work. The rooms are spacious and the housekeeping was consistently good every day. Great for families and couples relaxing.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Oh man, This hotel has changed names so many times, its not even Funny. We are locals. This hotel was made as a 5 star resort more than 15 years ago when there were no major hotels in the area. It still has the greatest infrastructure, in the area. But the maintenance of the rooms is terrible. Our room was completly covered in this humidity smell when a room was recently flooded. When I checked, I could see the watermarks on the walls near the cieling. I asked for a De-humidifyer, which arrived 1 day later, and in the 5 days that we stayed, I emptied the bucket 19 times. Imagine how much water was inside the room. all the furniture had water marks on the legs. I got really sick (Stuffy nose, sore throat, fever) last two days at the hotel, and it took 2 weeks to get over it after leaving the hotel. Of course they didn't have a room to re-accommodate us. The Hotel is not on-top of the beach, so its not really a resort in my book.…
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Victor Concepción Perén, General Manager at The Buenaventura Golf & Beach Resort Panama, Autograph Collection
Responded 2 weeks ago
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is well done over all and the rooms are excellent. The service in the hotel is good. The problem is the main restaurant is run like a Chuck e cheese with screaming and running children left to do as they please, as you try to enjoy a meal. The service is substandard and no one responds to requests to resolve the chaos. A badly run restaurant can spoil the night and trip. If you like having children yelling and screaming like banshees, then this is your place.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Victor Concepción Perén, General Manager at The Buenaventura Golf & Beach Resort Panama, Autograph Collection
Responded 3 Nov 2022
Dear Sir, On behalf of the entire Buenaventura Panama Golf & Beach Resort family we would like to thank you for your recent visit. I sincerely appreciate your valuable feedback which will in turn assist us in our commitment to continuously improve our products and services. Thanking you for your preference and looking forward to welcoming you back in the near future. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I've heard it's the most luxurious of Panamá, so it's BEEN on my bucket list! Checking in/out had very friendly staff. Dinner at the Japanese restaurant was off the chain: friendly waiter, great service. The grounds were beautiful, and the view from my room was to my liking. Sunday a.m. I went to breakfast, and the staff was unfriendly, no smiles from anyone; or checking to see i you needed anything! The selections were not up to par. For the cost of the rooms (I went solo, so paid same as a family of 4) with breakfast included, they could have done better. I went to shower around 1a.m., and there was NO hot water! I mentioned when I went to check out, and was asked if I tested if there was any in the a.m. - I said no. And I was upset with myself as I ordered sushi, placed in the fridge in my room, and forgot to take it with me :(…
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: I requested 3rd floor, and I had a view of the lake, and afar off, the bridge that led to the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Reservas Buenaventura, Guest Services / Front Office at The Buenaventura Golf & Beach Resort Panama, Autograph Collection
Responded 22 Sep 2022
Good Morning Dear Marcia Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with us. I apologize that your recent stay was not satisfactory and appreciate your feedback. I am writing on behalf of our General Manager Mr. Victor Concepcion, he has already taken measurements with the team to solve the areas of opportunities you experienced in our resort. It is only through the valuable feedback from loyal customers like you that we realize we are failing in satisfying our guest’s expectations. We have shared your comments with the appropriate team. Again I want to thank you for your patience in sharing your big concerns and looking forward to welcoming you back in the near future Sincerely BV Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we decided on a day trip to Santa Clara and El Valle, I needed a spot that was relatively midway to stay. None of the beach side resorts by Santa Clara and a little further south sounded too appealing, but then I found the Buenaventura Golf & Beach Resort. I checked in via the app while sitting in a hammock on the beach at Santa Clara and was notified around 2pm that our room was ready. Since I'm a Gold Bonvoy member, they upgraded us to a lagoon view! Check in was a breeze and I used mobile key the entire time. The entire property is quite large and we did get lost in a few roundabouts before we found the actual resort. But the property is beautiful and very well maintained. Our room was fantastic. It was huge, clean, and so bright. There was even a little treat left for us in the room of local Panamanian sweets. They recommended that we make a reservation via the QR code for dinner and breakfast, but I really didn't think it was needed as we were one of maybe 2-3 other parties dining. It might be different during busier seasons, but I got the sense that we were there during low season. Dinner at Criollo was great, service was impeccable and the food was actually very good. Breakfast was good too - the buffet selection was quite varied and they have a made to order juice bar! The pool was big and nice, pretty deep, so you can get a proper swim in. Honestly, it was a great stay and I wished we had more time to spend another few nights.…
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote1 Save
Helpful
I have visited this resort a few times over the last 5 years. It's a lovely resort, with excellent staff. Probably the best in Panama, but on my visit a few weeks ago, it seemed so run down compared to before. Pool tiles missing, lamp posts knocked over on the street, and every single swing broken in the kids playground. For the best resort, and probably the most expensive in Panama, they have some serious cleaning up to do to be considered 5 star to me.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Victor Concepción Perén, General Manager at The Buenaventura Golf & Beach Resort Panama, Autograph Collection
Responded 13 Sep 2022
Dear Guest, Thank you for staying at Buenaventura Panama Golf & Beach Resort during your last trip to Panama. I am very thankful for having brought to our attention the areas of opportunities you kindly detailed in your tripadvisor comments. It is only through the valuable feedback from loyal customers like you that we realize we are failing in satisfying our guest’s expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. A pleasure to serve you, Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This property is ocean front with several pools between the resort and beach. This is like a little community. Everyone is extremely helpful and friendly. Our room was kept clean,organized and well stocked with towels and other items including water. This is a peaceful and beautiful place to stay. Complimentary breakfast is wonderful. I would love here if I could!
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: There is a grocery store inside the resort also, a dentist’s office and doctors office. There...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We really enjoyed our stay at the Marriott Buena Vista Golf and Beach Resort. The landscaping and foliage was the most beautiful I have seen in any hotel… So much lush beauty all around including an enormous and majestic tree out front that was about 100 years old. Royal and coconut palms, flowering bushes and lovely trees made this property stupendous. The resort has a variety of beautiful pools both large and small and Jacuzzi hot tub and restaurants and swim up bars to enjoy. It has sand volleyball and tennis courts. The rooms were spacious and super clean and the sundries were nice as well. TV offerings were good as was the WiFi connection. We received a personalized welcome letter and some sweets from different parts of Panama. I was so excited to have a room with a bathtub to enjoy (they are elusive in Panama). The bed was very comfortable. My only complaint is that the pillows are not fluffy enough. You can borrow complementary bicycles and ride around the community, which is absolutely stunning with the beautiful homes, golf course, beautiful birds and bright green iguanas! There are several restaurants to choose from. Tai Kai had excellent sushi. Try a mango strawberry daiquiri out by the El Faro pool area. Criollo had good food also and the breakfast was absolutely outstanding with so much to choose from and all delicious! The beach was nice but nothing special and there’s a little zoo nearby to enjoy. It is a kid and pet friendly place, although I was happy to see an Adults-Only pool! The highlight of our stay was the incredible service we received from absolutely every employee. They all went above and beyond to make sure you were well taken care of with a kind word and sweet smile. The Panamanian people are the nicest! I hope I didn’t leave anyone out but I want to give a special recognition to the following excellent employees for a job well done: Miguel, Evelin, Stefany, Elisabet, Denia, Ezequiel, Eric, Álvaro, Osvaldo at Criollo and El Faro. Jamie, Itanys and Jean at the front desk. Yulenys our housekeeper was very accommodating. A special thank you goes out to all those employees in addition to the excellent behind the scenes such as the cooks, bartenders, cleaners and gardeners! Management has done a great job on setting the standard of customer service excellence… please let them know how appreciated they are. We will definitely be back!…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place is an amazing place to stay! We were welcomed warmly and manager came out to greet us personally (I am Ambassador level). I got a suite as I wanted to enhance experience (didnt wait for comp upgrade etc) and it was a beautiful room. We noticed some leaking by bath tub and called maintenance and they come up. We left to the beach. . . . In the middle of the day, an attendant found us (it shows their level of customer service as they found us) and he stated I needed to come immediately to room. My worst fears were realized.. .the pipe broke and got our clothes wet (not everything but most). The manager was there and apologized profusely. They took our clothes and said they would wash and dry them. My wife's fav espadrilles were wet and of all the things that got wet those were the items I felt would not be "fixed" The manager assured me that they would make things right. I went to go talk to my wife and gave her the bad news. She took it in stride and we just continued to enjoy our tine by beach. When we came in the staff had moved us to a "casita" which is a wonderful upgrade and our clothes and items had been moved in and were nicely washed and pressed. Everything looked great. A short time later someone came in with my sport coat and my wife's shoes and they were immaculate! Wow what a top notch place. Then they comped us some items or gave us a credit I cant remember as we stayed there in March. We had talked to Ricardo Diaz Rooms Manager and Victor Concepcion Peren Gerente General. Both were spectacular! The restaurants in this gated community were also amazing. Breakfast and dinner were great and grounds are immaculate. The beach and pool areas are wonderful. This place is a gem! We will come back no doubt and recommend highly as this is one of best places in Panama and in general compares to top notch places in world. Service is what sets them apart! and there was no one here! We felt we had the place to ourselves. Yes you can go to Hawaii or Costa Rica but those places are overrun with no place to enjoy quiet or beach. My wife and I will come back here no doubt and highly recommend!…
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Date of stay: March 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed in several resorts during the pandemic : Costa Rica, Puerto Rico, and more. This one isn’t that great. The people are very friendly and staff is very nice. But there are so many things that just add up to a less than 4 star rating for sure. 1) freezing room 2) no hot water in shower 3) no welcome drink 4) very long lines to have breakfast buffet omelette bar 5) missing furniture from room 6) dinner reservation messed up at the restaurant that is only open one night out of our three 7) waiting for check at bar late at night for 1.5 hours, so we left, then they followed us to our room! At 10:30 pm knocking on our door! 8) and absolutely no paper menus or activity schedules. You have to use phones (internet slow) and sadly our eyes are getting old and if it’s for the environment (vs pandemic) they use paper towel rolls to clean omelette bar so they aren’t saving any paper ! Many of these things have been addressed to the staff.…
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Recommend not coming to Rio Hato area. Beaches not nice. And no great hotels. tBest to go to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Victor Concepción Perén, General Manager at The Buenaventura Golf & Beach Resort Panama, Autograph Collection
Responded 31 May 2022
Dear Guest, Thank you for staying at Buenaventura Panama Golf & Beach Resort during your last trip to Panama. I am very thankful for having brought to our attention the areas of opportunities you kindly detailed in your tripadvisor comments. It is only through the valuable feedback from loyal customers like you that we realize we are failing in satisfying our guest’s expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. A pleasure to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$175 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bristol buenaventura hotel farallon, bristol bueneventura santa clara
FORMERLY KNOWN AS
JW Marriott Panama Golf & Beach Resort
LOCATION
PanamaColon ProvinceBuenaventura
NUMBER OF ROOMS
118
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Claim Your ListingTHE BUENAVENTURA GOLF & BEACH RESORT PANAMA, AUTOGRAPH COLLECTION: UPDATED 2023 Reviews, Price Comparison and 1,277 Photos - Tripadvisor
Frequently Asked Questions about The Buenaventura Golf & Beach Resort Panama, Autograph Collection
Which popular attractions are close to The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Nearby attractions include Playa Santa Clara (8.0 km) and Palmer Beach (5.6 km).
What are some of the property amenities at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Conveniently located restaurants include La Fogata, Pipa's Beach Bar & Restaurant, and Cokoblue.
Are there opportunities to exercise at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Buenaventura Golf & Beach Resort Panama, Autograph Collection have airport transportation?
Yes, The Buenaventura Golf & Beach Resort Panama, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Buenaventura Golf & Beach Resort Panama, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.