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Splendid Inn Pinetown

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Overview
  • Excellent26%
  • Very good44%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
“room was clean”(10 reviews)
“business trip”(11 reviews)
“enjoyed my stay”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (300)
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296 results
Traveller rating
80
124
61
19
12
Traveller type
Time of year
LanguageEnglish
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80
124
61
19
12
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All reviewsroom was cleanbusiness tripenjoyed my stayvery pleasant stayroom servicestaff were friendlydining roomwi fipremiertrainingfacilitychannelsvenuecateringpitybeddingcoast
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1 - 5 of 296 reviews
Reviewed 22 May 2018

I convinced my colleague that the place was not as bad as she had heard so we made a booking for a week. The food was good however there is no service. Last night I woke up as someone entered my room. They must have...More

Thank Mirelle_Jac
Response from Ettalize M, General Manager at Splendid Inn PinetownResponded 18 June 2018

Good Morning, Disappointingly, I note that you had an unpleasant experience, and this is indeed most unfortunate and deeply regretted. Please accept my deepest regrets for the challenges experienced and be assured that training measures are in place to ensure that our service delivery is...More

Reviewed 24 March 2018

I always enjoy my stay at Premier Hotel Pinetown. The service is great, right from the reception ladies to the team at the restaurant. I always prefer this hotel to others as it is convenient for me and very close to work.More

Review collected in partnership with this hotel
1  Thank siyongwanalulu
Response from Ettalize M, General Manager at Splendid Inn PinetownResponded 18 June 2018

Dear Guest, We thank you for the fantastic review. We're thrilled that you enjoyed your stay with us and that the Premier Hotel Pinetown is your preferred hotel when visiting the area. It's great that you enjoyed excellent service from our staff and found our...More

Reviewed 15 March 2018

I stayed for three nights. The reception was strange as the counter had been designed for the staff to be sitting. However, the staff were friendly and helpful. I was impressed with the room (223). Nice and spacious and clean with a view overlooking the...More

Thank John T
Response from Ettalize M, General Manager at Splendid Inn PinetownResponded 18 June 2018

Good Morning, Thank you for taking the time to write this review - It is always great to receive feedback from our guests; this assist us with constantly improving our offerings and service. I am happy to advise that the refurb of our buffet station...More

Reviewed 19 February 2018

We've stayed here several times and we can see that Splendid Inn keeps on improving! Great! Management was excellent and extremely helpful. Overall Rooms were clean - bed comfortable - rooms serviced thoroughly daily. The location was in close proximity to where we needed to...More

Review collected in partnership with this hotel
1  Thank nazzvh
Response from Ettalize, General Manager at Splendid Inn PinetownResponded 22 February 2018

Dear Guest, Thank you for taking the time to write a review of your recent stay with us - It is greatly appreciated! Your comments / suggestions are welcomed and will be used for further improvement of our service delivery. We look forward to welcoming...More

Reviewed 1 February 2018

The room and bedding was clean. I didn't like the shower/bath combination. The television quality was poor and channels limited. I saw a cleaner going through another guest luggage while walking past as she was cleaning.More

Review collected in partnership with this hotel
Thank benjaminmF7960HB
Response from Ettalize M, General Manager at Splendid Inn PinetownResponded 3 February 2018

Dear Guest, I would like to thank you for taking the time and trouble to bring matters to our attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Shuttle Bus Service
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Questions & Answers
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Ben B
24 December 2016|
Answer
Response from MariannedJ2013 | Reviewed this property |
Yes, I think so. Hardly ever use it, so didn't take much notice. Sorry for the late reply. have been in Germany and only just come back. I don't take my laptop with me on holiday :-)
0
Votes
Ben B
24 December 2016|
Answer
Response from Ettalize | Property representative |
Good Day, The rooms does have air-conditioning.
0
Votes
Ben B
24 December 2016|
Answer
Response from kingtyrone | Reviewed this property |
Yes, they do. :)
0
Votes
Room Tips
"Rooms that overlook the back are quieter"
Read review
"Ask for a room on the lowest level closest to the stairway as there are no lifts and you will have to carry..."
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"Contact with the Manager, she will help you for sure."
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"Family rooms off the inner courtyard"
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