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The Residence Bintan

Kampung Galang Batang RT 005 RW 003 Desa/Kecamatan Gunung Kijang, Galang Batang, Bintan Regency, Riau Islands Province 29153 Indonesia
Traveller (2118)
Room & Suite (384)
Videos (2)
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About

#1 of 2 resorts in Galang Batang
Location
Cleanliness
Service
Value
Travellers' Choice
A hidden oasis where elegance and nature spectacularly combine; nestled amidst lush natural wilderness and fringed by the South China Sea on the south-eastern shore of Bintan island, this idyllic resort is just a 55-minute ferry ride from Singapore yet a world away. The 127-room resort has simplicity and sophistication at its heart. The 22 exquisite one-bedroom beachfront villas, 80 one-bedroom vista and garden terraces, 15 one-bedroom Deluxe Sea View Villas and 4 opulent two-bedroom villas combine to offer the utmost privacy and an escape from the everyday - a place to both unwind and indulge. Three restaurants and bars, including traditional Indonesian dishes and Pan-Asian cuisine at signature restaurant Rica Rica, offer an innovative twist on local cuisine. The Spa with treatments by ila is home to eight private treatment rooms with plenty of serene views.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Poolside bar
Bicycles available
Boating
Canoeing
Game room
Skiing
Snorkelling
Windsurfing
Billiards
Darts
Entertainment staff
Fishing
Table tennis
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Dining area
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Indonesian, Malay
732Reviews53Q+A100Room tips
Traveller rating
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Gabe wrote a review 20 Feb
2 contributions2 helpful votes
Could not have had a better stay at The Residence. From the moment I arrived to when I left the staff were nothing but friendly & attentive. The resort is very spacious & delivered to my expectations of providing a chilled & relaxing couple of days. The Spa is a must visit, had the most amazing massage. The gym is well stocked with equipment, bright fresh & clean. The rooms are beyond generous & full of amazing features including a huge bathroom!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 6 days ago
Dear GKlimo1985, Sunny greetings from The Residence Bintan! Thank you so much for sharing your review on this forum, we are delighted to hear from you. Glad you liked our attentive team, expansive resort grounds, serene surroundings, relaxing spa, spacious room and engaging facilities. We look forward to welcoming you back soon, thank you for recognising our heartfelt hospitality. Kind Regards, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edmund Ooi wrote a review Jan 2024
7 contributions6 helpful votes
+1
Hotel's Favourite
Unforgettable experience at The Residence Bintan! We were there for a 5D4N stay to celebrate our wedding anniversary. We initially stayed in the Upper Sea View Suite (234) for the 1st two nights and then upgraded to the Deluxe Sea View Villa (303) for the experience! The journey from the Ferry Terminal was about an hour+ long. They provided cookies, a refreshing cold towel with lemongrass scent and a bottle of water for our journey. Scenic views throughout the journey. The entire atmosphere and ambience was very welcoming once we arrived at the lobby, they serve a complimentary welcome drink (lemongrass) and another cold towel again. Do note that if you are using a TRUST credit card, the system won't be able to hold deposits. Only major credit cards accepted! The service provided was top-notch too! They noticed that my wife was pregnant, so on the first night, they sent a pregnancy pillow to our room. There was an anniversary cake and decorations to welcome us into our spacious room too! The staff were always ready to greet us with a smile. Special shout out to Ferdi, Jarwo (these two from Front Desk), Kiki (from Earth Basket) and the staff from Water Activities (they came out to the sea to find us when we were out kayaking for too long) 😅 Having the opportunity to stay and experience two different rooms, I would say the rooms are super spacious and well furnished. The only issue I have is that the bed frame creaks quite loudly, when I sit up and get off the bed, it would make a lot of noise but the mattress and pillows were good. My favourite room is the villa as we had our own private pool to enjoy the sea view (although there wasn't much privacy for the pools as the villas were quite close to each other). We ate at Rica Rica and the Dining Room and I would say that the food at Rica Rica is definitely way better but quite expensive! Be prepared for an average of SGD$80++ for a meal, we only ordered two mains, a small kangkong, a drink and a dessert. Though the Mie Goreng is really good, I would advise not to order that because you could eat it during breakfast (less the seafood). The games room was fun, well-stocked with games and air-conditioned. The boards hanging on the walls can be taken down to place it on the huge teak table. The gym was well furnished too and the equipment well maintained. We didn't try the spa as the packages were too pricey 😳 All in all, less the expensive stuff, the experience was amazingly great and we will definitely be back again with our kids and extended family! Thank you to the TRB team for the great stay and memories!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: The staff were sharing with us that the best time to visit is from Apr to Jul. Use major credit...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 4 weeks ago
Dear EdmundOoi, Warm island greetings from The Residence Bintan! We are so grateful for the time you took to share your exceptional experience here at our Residence. We are thrilled that the special touches, from thoughtful vehicle amenities to the warm welcome, all contributed to creating lasting memories. Your appreciation for your team's eye for detail, celebratory cake with room decor and spacious room with a private pool is truly rewarding. Glad to learn that you thoroughly enjoyed our impressive culinary offerings, numerous on-site activities and well-equipped gym. We acknowledge your feedback regarding the creaking noise from the bed, rest assured, we will look into it with the utmost attention. Thank you for choosing our Residence for your wedding anniversary celebration, we look forward to creating more cherished moments. Sincerely, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cindy p wrote a review 18 Feb
1 contribution2 helpful votes
+1
We stayed 7 nights at this beautiful resort. From the moment we arrived until the time we left we received exceptional service from management, reception staff, restaurant staff, pool area staff, and water sport staff. We were greeted by name every where we went and food was magnificent. We loved the secluded feeling the resort offers and 100% recommend. The pool staff also make a great cosmopolitan!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 1 week ago
Dear Storyteller555860, Sunny island greetings from The Residence Bintan! The title of your review summary says a lot about your fantastic stay at our Residence, thank you for spending your week-long stay with us. We enjoyed reading your complimentary words about our exceptional service, impressive culinary offerings, serene surroundings and bar team's skills in making classic cocktails. Recognition and personalized treatment for our guests are the utmost priorities for us, we are glad to hear that you felt valued during your stay. We look forward to creating more cherished moments during your next visit, thank you for highly recommending us. Island Regards, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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upssarma123 wrote a review 15 Feb
Singapore, Singapore1 contribution2 helpful votes
I had a restful weekend there. Highly recommended. It is well equipped with amenities like gym, pool, spa, game room etc.can enjoy water sports as well. Best place for a short vacation with family and friends.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 1 week ago
Dear upssarma123, Warm greetings from The Residence Bintan! We are truly grateful to receive your fantastic review on this forum, thank you for spending the time to write this post for us. Your gracious words highlighting our numerous on-site facilities and amenities are well-received. We look forward to welcoming you back to our Residence again, thank you for highly recommending us. Sincerely, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drpsojpr wrote a review 15 Feb
Singapore, Singapore61 contributions11 helpful votes
We were pleasantly surprised by the size of our room for a family of 4. Love the space both in room and outdoors. The resort was large enough for everyone to have their personal space. The beach was really clean and great for intertidal walks and sand play. If you want a quieter stay, do ask for rooms further away from the pool bar or the The dining room where there is live music on the weekends. Service was great with all staff consistently friendly and warm. Also, make reservations at Rica Rica way in advance! It is the most popular restaurant serving Indonesian food. The food at other restaurants is also pretty good. Expect pricing to be higher.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 1 week ago
Dear drpsojpr, Sunny greetings from The Residence Bintan! Thank you so much for your glowing review! We are delighted to hear that you found our Residence idyllic with impressive culinary offerings. We appreciate your kind compliments highlighting our spacious rooms, clean beach, warm hospitality and sumptuous local cuisine. We look forward to serving you again, thank you for choosing our Residence as your holiday destination. Kind Regards, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roso S wrote a review 9 Feb
1 contribution1 helpful vote
The location of resort is quite near from where we live. Resort facility can be said as Luxury along with friendly staff. We stayed for 2 nights and happy with the service and facilities. Special thank goes to Mr. Ronald who professionally suggest us this new & luxury resort for family staycation. Hats off!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't by shy to ask the staff, they are friendly and will glad to assist
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 2 weeks ago
Dear rosos2024, Warm greetings from The Residence Bintan! Thank you so much for sharing your wonderful experience with us. Glad you liked our heartfelt hospitality, serene surroundings and family-friendly facilities. We will share your compliments with Ronald for his recommendation, thank you for spending your holidays with us. Kind Regards, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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leermanlier0s wrote a review 1 Feb
1 contribution1 helpful vote
Location is a little far but in return you get exclusivity. The property is very classy and absent the mass market feeling. We are very glad we did not let the extra one hour shuttle journey put us off. The spa was great. We went there each day. Rica Rica restaurant was excellent. The food was well presented and tastes great. The ambience is nice. Five star.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 3 weeks ago
Dear leermanlier0s, Sunny greetings from The Residence Bintan! Thank you so much for sharing your fantastic post-stay review on this forum, we appreciate your time. It brings us immense joy to hear that you found our resort quite exclusive and classy, which played a role in making your stay comfortable. Glad you enjoyed our relaxing spa experiences, impressive culinary offerings and overall ambience. We look forward to creating more cherished moments during your next visit, thank you for spending your holidays with us. Kind Regards, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thomaskc_ong wrote a review Jan 2024
Singapore, Singapore1 contribution2 helpful votes
A great 4 nights stay in a sea front villa come with a private pool. Resort staff are friendly and warmth. We also enjoy the Spa and other activities , such as feeding the rabbit and chicken , yoga etc.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 4 weeks ago
Dear Thomaskc_ong, Warm greetings from The Residence Bintan! Thank you for your delightful review! We are thrilled to hear that you had a wonderful stay with us. It is fantastic to know that the serene surroundings, spacious beachfront villa, numerous on-site activities and relaxing spa added to the enjoyment of your holiday. We look forward to the opportunity of hosting you again in the future. Terima Kasih! Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beezer1231 wrote a review Jan 2024
West Nyack, New York49 contributions61 helpful votes
We had a two bedroom suite with a big, beautiful living area and a large private plunge pool- the accommodations were perfect for us. The two bathrooms were huge and the whole place was so clean it was great. The food was amazing as well- the huge buffet breakfast was amazing with anything you could possibly want and included in the price. Lunch and dinner were equally as good with a special restaurant available for really nice dinners. Overall a truly fine experience- was great for the family but it would be just as good for honeymooners or people who just wanted some peace and quiet. All of the staff were extremely friendly and helpful.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Try to avoid rainy season as it can get a little hairy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 4 weeks ago
Dear beezer1231, Warm island greetings from The Residence Bintan! Thank you so much for sharing your fantastic post-stay review on this platform, we appreciate your time. We are delighted that you enjoyed every aspect of your island experience, from the spaciousness of the pool villa, to the outstanding level of cleaning standards and sumptuous culinary offerings. Your comments highlighting the value-for-money concept and family-friendly facilities are truly appreciated. Thank you for choosing us as your holiday destination. We look forward to creating more wonderful memories in the future. Warmest Regards, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jet40492770992 wrote a review Jan 2024
South Korea3 contributions1 helpful vote
+1
The breakfast was delicious, and the food ordered through room service was also delicious. The draft beer and French fries at the Poolbar are also delicious. Accommodation and food prices were reasonable. And it was nice that the kids could feed the rabbits and play for a while in the playroom. But the sea water didn't seem as clean as other places. It needs to be improved. It would be nice to provide a tour at a reasonable cost using the hotel bus.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rajeev Paul, Other at The Residence Bintan
Responded 4 weeks ago
Dear Jet40492770992, Island greetings from The Residence Bintan! Thank you for writing about your stay experience, we appreciate your time. Your praising words highlighting our impressive culinary offerings, value-for-money offerings and numerous on-site activities are well-received. The monsoon season is naturally affecting the colour of the sea water, as we are hopeful normalcy will prevail in a few week's time after the Chinese New Year. We acknowledge your feedback on the tours, rest assured, we will look into it. Thank you for staying with us, we look forward to serving you again. Sincerely, Rajeev Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$184 - S$240 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandGalang Batang
NUMBER OF ROOMS
127
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RESIDENCE BINTAN (S̶$̶2̶8̶7̶) S$170: UPDATED 2024 Resort Reviews, Price Comparison and 2,164 Photos (Bintan Island, Riau Islands) - Tripadvisor

Frequently Asked Questions about The Residence Bintan
Which popular attractions are close to The Residence Bintan?
Nearby attractions include Penyengat Island (5.2 km), Vihara Avalokitesvara Graha (6.0 km), and Akau Potong Lembu (PSP Street Food) (2.2 km).
What are some of the property amenities at The Residence Bintan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Residence Bintan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Residence Bintan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Residence Bintan?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Residence Bintan?
Conveniently located restaurants include The Manabu, Tomo Restaurant, and Kedai Kopi Pantai.
Are there opportunities to exercise at The Residence Bintan?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does The Residence Bintan have airport transportation?
Yes, The Residence Bintan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Residence Bintan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Residence Bintan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Residence Bintan?
The staff speaks multiple languages, including English, Indonesian, and Malay.