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Kp. Galang Batang, Galang Batang,, Bintan Regency, Riau Islands Province 29153 Indonesia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (430)
Room & Suite (538)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from LooLa Adventure Resort
Updated 11/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

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Value
Unmatched for variety and quality of activities (sail, kayak, dragon boat, climb, zipline, skywalk, archery. climbing wall and climbing trees, and our famous boat and boomnet expeditions), LooLa is a family favorite as well as the number one destination for overseas school trips. LooLa is Bintan's most exciting destination for those who want to experience the real Indonesia, appreciate a mix of total tranquility and healthy action, and like sitting on a balcony above the sea and under the moonlight!
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Property amenities
Free parking
Pool / beach towels
Sauna
Free breakfast
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Airport transportation
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Entertainment staff
Table tennis
Shuttle bus service
Car hire
Massage
BBQ facilities
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Private beach
Private balcony
Room types
Ocean view
Non-smoking rooms
Family rooms

Location

Full view
Contact
Kp. Galang Batang, Galang Batang,, Bintan Regency, Riau Islands Province 29153 Indonesia
Getting there
Soekarno-Hatta Intl Airport816 kmSee all flights
Kidjang Airport14 kmSee all flights
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258Reviews6Q+A67Room tips
Traveller rating
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  • 5
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Popular mentions
Singapore, Singapore12 contributions1 helpful vote
Hotel's Favourite
Best place to stay on Bintan! Beautiful resort and the staff is very kind! Personally I love the way Dr Marc van Loo is exploring every opportunity to make this world a better place! Loola Adventure resort created virtual sustainability tours. Emile Leus TVworkshop Asia Pte Ltd Midview City 26 Sin Ming Lane #06-121 Singapore 573971
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Date of stay: May 2020
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Trip type: Travelled on business
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Xiu Yuan wrote a review Mar 2020
1 contribution
Revisiting Loola after 12 years has never failed to amaze me again! There are definitely tons of fun-filled activities to choose from and can be catered to your learning objectives! Glad that the instructors are so approachable, fun-loving and flexible! The food was superb, especially the seafood since it's freshly caught! Would highly recommend for those planning school camps or company retreat!
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Date of stay: March 2020Trip type: Travelled on business
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Ksenia wrote a review Mar 2020
1 contribution
I have spend five wonderful days at Loola with my children (10 and 13) this February. We were offered a daily program of exciting activities onsite as well as visiting some local attractions. This was ideal for my situation as I had to balance work obligations with children holidays. I myself greatly enjoyed kayaking and sailing but was able to intrust my children to do some other activities under staff supervision and focus on work. I can add that everybody was very friendly and competent, paying special attention to issues of security for climbing and other exercises with equipment. I initially chose Loola because of its focus on activities and am very satisfied in this respect. What was unexpected is that Loola is not just a typical resort with a wider range of activities but a place of reflection on the solutions to sustainable living. I was very glad that my children had a chance to witness and experience what these ideas imply in everyday practice and a real life setting.
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Date of stay: February 2020
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Response from LooLa-Resort, Owner at LooLa Adventure Resort
Responded 7 Mar 2020
Thank you for your very kind feedback! Our own children are teenagers (between 14 and 19) now, but we remember very well the days when our kids were younger, so we always wanted LooLa to be a place where parents can let their children enjoy activities the whole day long, under the natural care that Indonesian people are so good at. We're very happy to hear it worked out well for you for a whole 5 days! In addition to offering children (and parents!) a rich set of adventure activities, we are now working on adding and enhancing our eco activities (plastic recycling, mangrove tree planting, Safe Water Garden building, appreciating green energy and rainwater harvesting, etc) and letting our guests experience that these activities aren't just good for the planet, but that they are a whole lot of fun too! On behalf of our wonderful team, Marc van Loo and Isabelle Lacoste (the "Loo" and "La" in LooLa)
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Michael Soeldner wrote a review Feb 2020
5 contributions
+1
What a fantastic stay at LooLa, the perfect blend of adventure activities and blissful relaxation, something for everyone in the family. The LooLa staff were incredibly attentive to all our needs, exhibiting excellent professionalism in each of their roles, giving us full confidence in the safety of all of the activities and making our stay extremely pleasant. In our sea chalet, the ocean breeze made any need for fans or aircon redundant, keeping away any mosquitos, and the gentle sound of lapping waves provided for a soothing sleep. Great variety of excellent quality food. All in all we felt like being attended to in someone's home rather than in a resort, the staff are all working in harmony like a big family. We cannot recommend a stay at this resort highly enough.
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Date of stay: January 2020
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sauraumpfa wrote a review Jan 2020
Wels, Austria1463 contributions304 helpful votes
+1
I would have loved to give a rating of "very good", which would be well deserved, but there are two issues I have brought up in my feedback form and here again, which need attention. heavy Mosquito attack on three days of our 4 days stay - spraying happens only on Fridays said the staff. Mostly Luke warm food served, but more importantly I do urge management to look at the menu, especially knowing all guests come with kids - the food is too spicy and too much local. We would have welcomed a bit more variety for the kids. As adult I loved most of the food provided (on 4 days there should be no repetition!), but not everyone loves the spicy food. Being focused on Eco friendly tourism which is appreciated, there should be an interest to provide healthy refreshments rather than MILO and 3 in 1 coffee with lots of sugar in it. Else it was a great stay and the chalets are simple but very clean, the beds provide sufficient comfort for a good sleep and the bathroom is equipped with soap, shampoo and dental cream - no hot water, but I didn't miss it. Noise level at night is very low and some days we had beautiful sunrises. there is little noise from the waves bcs the water comes in gently when there is high tide and goes smoothly when there is low tide. the terrace provides nice views and is large enough. all kids activities are very well organised and safety is their prime concern which we really appreciated! Conti is the best - congrats to his polite way of explaining to kids and his good knowledge. Most equipment is in very good conditions. our kids loved and enjoyed all the activities. The Table Tennis could be upgraded a bit - no balls and uneven surface. In all a very nice experience and a recommendable place for families with kids. Make sure you have enough mosquito spray with you! Great walks to the next small island during low tide with many crabs and other species like octopus, shrimp and fish. Note: I have no idea why lights would be on all day and night in an eco friendly resort - this was the case every day!
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Date of stay: January 2020
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2 Helpful votes
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Response from LooLa-Resort, Owner at LooLa Adventure Resort
Responded 1 Feb 2020
Thank you for this very constructive review! We fully understand your comments on the mosquitos, but the final solution should now just be a matter of weeks away! For those interested in the mysteries of insect management, here's why: Over the last year, we noticed that at odd times, the level of mosquitos could rapidly rise and we didn't understand why, so we engaged a wonderful group of professionals from Singapore (ATL Maintenance Pte Ltd), for an insect control analysis and action plan. Over the course of the last 2 months, ATL identified some minor breeding sources at LooLa itself (which have now been removed), plus some breeding sources in the neighboring village and the neighboring hotel (which are now being treated), and they set up, together with our staff, cleaning routines and (very light) bio-chemical intervention methods that clearly did the trick, because, in the week leading up to CNY, we were virtually mosquito-free. Then, just before CNY, we suffered a sudden invasion of mosquitos (our staff also reported on this, just like you did). We knew this couldn't be on account of our own mistakes, and we then realized it is because our neighbor hotel still does old-fashioned chemical fogging, which doesn't help and essentially just dislocates the mosquitos (they mostly just fly away from the fog). The neighbor had, just before the CNY, executed a big fogging exercise, thus driving many mosquitos out of their own premises and into the neighbor's land, including LooLa's premises. Having discovered this as the reason for the sudden increases, this also explains some of the previously unexplained problems, and why these problems coincided with the opening of our neighbor's business. We enjoy good relations with the neighbors, and, having finally realized what causes the occasional mozzie issues, we are confident that we will jointly fully overcome the insect issues in the next few weeks. On the matter of food, many guests do indeed like the food a lot (just as you say), and we know from long experience that if there is good communication between the kitchen and the guests on the food, the kitchen is able to make every guest very happy in terms of food. So the issue here is purely to improve communication, and one of the things we have embarked on, as an Eco-resort, is strengthening the communication between all stakeholders and encouraging the kitchen staff (who are still working on their English) to come out and enquire directly with guests on the food. We are confident that this will result in every guest raving about the (very high quality) local dishes, with a spicy or non-spicy twist, depending on how the guests like it! I like your suggestion about the drinks, and we're trying to sell more eco-friendly snacks and drinks (you may have noticed the eco corner in the LooLa shop, which is fully run by our staff – the LooLa shop is our staff's own business), and the idea is to rapidly develop the ecological offerings in that shop and to demonstrate that eco isn't just good for the planet, but that it tastes better too! (note the village-baked Tapioca chips, sold in paper bags, which is way better than any pre-packaged chips) Notice that in the next few months, we aim to be 100% on green energy (at the moment we're between 40 - 70% on solar energy) while providing solar power-driven hot water to all chalets, so, in short, all the items you mentioned are being addressed and will get settled. Thank you once again for your review! - Marc van Loo (the "Loo" in LooLa)
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PRICE RANGE
US$136 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loola adventure hotel bintan
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandGalang Batang,
NUMBER OF ROOMS
6
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Frequently Asked Questions about LooLa Adventure Resort
What are some of the property amenities at LooLa Adventure Resort?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and free parking.
What food & drink options are available at LooLa Adventure Resort?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at LooLa Adventure Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at LooLa Adventure Resort?
Yes, guests have access to a sauna during their stay.
Does LooLa Adventure Resort have an airport shuttle?
Yes, LooLa Adventure Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does LooLa Adventure Resort have any great views?
Yes, guests often enjoy the ocean view available here.