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Secrets Silversands Riviera Cancun

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9,409 Reviews from our TripAdvisor Community

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Showing 8,648: English reviews
New York City, New York
Level Contributor
2 reviews
Reviewed yesterday NEW

In November 2016, we were married at Secrets Wild Orchid in Montego Bay, Jamaica, and spent our honeymoon there; the entire experience was perfect and magical. It was exceptional. We wanted to relive some of that magic and decided to spend our first anniversary at Secrets Silversands. We were greeted upon arrival with the usual fanfare. We made a point... More 

Helpful?
Thank Sharon M
Sacramento
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 days ago NEW

Traveled to Secrets Silversands to celebrate our 10th anniversary on November 19-24th. As usual, I had researched extensively, and the resort definitely lived up to expectations. We were upgraded to an ocean view as per our Costco purchase and it was absolutely perfect. We were in room 2319 which was on the south part of the complex and isolated from... More 

Helpful?
Thank EastSac
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear EastSac, Thank you for choosing Secrets Silversands Riviera Cancun as your destination to celebrate your 10th anniversary, it was a pleasure for all of our staf members to serve you. We are happy to know that you were able to relax and enjoy our many resort facilities, including your dinners in our diferent restaurants. We hope to host you... More 

Kelowna, Canada
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW via mobile

I LOVE Secrets chain resorts. I have never been disappointed and will continue to choose as my hot holiday vacation. Mexico does it right with adults only, huge pools, amazing food, local talent vendors and cuisine along with keeping the guests entertained with outgoing friendly staff. The food is what I really love when I stay here. This resort did... More 

Helpful?
1 Thank Jennifer G
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Jennifer G, Thank you for choosing Secrets Silversands Riviera Cancun as your destination for this vacation. We are happy to know that you enjoyed Secrets concept in our resort and the services from our staff members. Also we are glad you liked our food and entertainment activities. Hope to host you again in Secrets Silversands Riviera Cancun very soon.... More 

2 reviews
Reviewed 3 days ago NEW via mobile

We had a fabulous time at Silversands Resort. The staff are fantastic friendly and very helpful. We arrived early on our first day they checked us in a little early which was great. Our room however was next to the staff restocking delivery area very noisy no privacy either as you could see right into our room if we had... More 

Helpful?
Thank Shanti P
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Shanti P, Many thanks for taking the time to leave your kind words following your recent stay with us at Secrets Silversands Riviera Cancun. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. We already have send your comments to our management in order to improve our service. We look forward to... More 

Newfoundland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW via mobile

Recently returned from a wonderful vacation @ Secrets Silversands. We absolutely loved this resort, it was the perfect size. We've stayed at some other resorts that were way too big. We usually travel twice a year & 90% of the time we go to a different resort each time. We loved the layout of this resort the best -- easy... More 

Helpful?
Thank thelakes95
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear thelakes95, Thank you for choosing Secrets Silversands Riviera Cancun as your host on your last vacation. We appreciate the time that you have invested on writing an overview of your stay with us. We are glad you liked the distibution of the resort and the service from our staff members, please be confident that we’ve shared your kind comments... More 

Kalamazoo, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I enjoyed a quick after Thanksgiving retreat from 11/26-11/29/16. Everything was enjoyable.The food was good. Rooms were nice, and activities were plentiful. This was a great stay. Unfortunately, I was only here for 3 nights. I was able to enjoy 2 excursions and a spa treatment while visiting though. The staff was extremely helpful and kind. I stayed in a... More 

Helpful?
1 Thank mrfathersir
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear mrfathersir, Thank you for staying at Secrets Silversands Riviera Cacun, it was a pleasure to serve you. We are really glad you enjoyed our staff services and the food in our restaurtans, your comments will help us to motivate our team and improve our service. We hope to host you again soon. Regards. More 

Boise, Idaho
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

My husband and I had a certificate for a two night stay from a sales pitch we did earlier this year at a different Secrets resort so this review is based off of a short stay. After the two nights we went down the street and stayed at the new Breathless Riviera Cancun for a free week since they didn't... More 

Helpful?
2 Thank UofMI98
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear UofMI98, Thank you for your great review of Secrets Silversands Riviera Cancun, it was a pleasure to serve you. We are glad you enjoyed your stay, even if it was short, and that you liked our staff services, your comments will help us to motivate the team. We hope to host you again for a longer stay very soon.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This is our second visit (and soon to be my third) to Secrets Silversands and we just love it! Our girls trips have been so special at this resort. The food is terrific (especially the Asian), the atmosphere more than fun, and the entertainment team and other staff are first-class. A special shout-out to Miguel (love you darling), Ana-Banana, Xavi,... More 

Helpful?
1 Thank Lori B
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Lori B, Thank you for your great review of Secets Silversands Riviera Canun, it was a pleasure to serve you. We are glad you enjoyed your trip to our resort and you liked our staff and entertainment team services, be sure we are telling to them they did a great job. We cannot wait to host you again in... More 

1 review
Reviewed 3 days ago NEW via mobile

We stayed at Secrets for 5 nights and had a wonderful experience from beginning to end!! We started out with a 80 minute spa treatment & the fish pedicure; then took our time and enjoyed the hydro circuit! This day was so relaxing. The resort does enforce the collared-shirt for the men, so make sure you pack accordingly. In order... More 

Helpful?
Thank Crystal G
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Crystal G, Thank you for choosing Secrets Silversands Riviera Cancun as your host, it was a pleasure for us to serve you. We are glad you liked our spa services. We appreciate your comments and will help us to improve our service. We hope to host you again in near future. Regards. More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

My girlfriend and I just got back from 10 days at Secrets Silversands. WOW!! What an incredible 10 days it was. Some of the definite benefits of this resort include: 1. Amazing Staff and Service! Truly THE BEST staff and service I have ever experienced in the numerous resorts we have been to. Everyone was very friendly, attentive, and engaging.... More 

Helpful?
2 Thank Sherwin615
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Sherwin615, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean at Secrets Silversands Riviera Cancun. It's our most pleasure to learn that your stay... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $450 - $1,580 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,039 questions
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3 months ago

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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room if you don't want to be disturbed by noise from the pools”
 of 5 bubbles I4198ZMsharonm, 2 Dec 2016 | Read review
“The higher up you are the better the view of the ocean. Quiet rooms face on the outside.”
 of 5 bubbles EastSac, 1 Dec 2016 | Read review
“Jr. Swim Up in the 4000 building”
 of 5 bubbles mrfathersir, 30 Nov 2016 | Read review
“The deal of the day is ok, unless you want to be ocean front:)”
 of 5 bubbles vafaa2015, 29 Nov 2016 | Read review
“The pool side rooms are a nice touch.”
 of 5 bubbles curlingfool, 28 Nov 2016 | Read review
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