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06/08/2017 07/08/2017
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    Secrets Silversands Riviera Cancun

    Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$449
    US$370
    SAVE US$79
    US$449
    US$449
    Traveller (10261)
    Pool & Beach (2200)
    Room & Suite (1820)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “silver sands” (2,048 reviews)
    “ratatouille” (345 reviews)
    “veranda bar” (327 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Grand Residences Riviera Cancun
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    #1 of 25 hotels in Puerto Morelos
     
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    Excellence Riviera Cancun
    12,032 reviews
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    Now Sapphire Riviera Cancun
    7,027 reviews
    #6 of 25 hotels in Puerto Morelos
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,455)
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    There are newer reviews for Secrets Silversands Riviera Cancun
    See the most recent reviews

    2,561 - 2,565 of 9,604 reviews

    Reviewed 30 December 2015

    the ceiling fan in my room would come on and change speeds on its own and turn the light on and off, a problem with the sensor but the concierge did not seem to understand the problem. Beach was in very good condition, large open...More

    2  Thank zbigthing
    Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 31 December 2015

    Greetings zbigthing, Thank you for taking the time to write and share your overall positive recent experience at Secrets Silversands. Being a resort committed to offer high quality experiences we appreciate and take into account all comments and recommendations, since we know they are the...More

    Reviewed 30 December 2015

    Quick and easy to get to from the airport. Staff speaks English very well and are always more than welcoming. The entertainment staff are some of the best staff we have ever met and they became part of our vacation instantly. Best part was that...More

    3  Thank Jess U
    Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 30 December 2015

    Greetings Jess U, We truly value your brief yet positive review, as hoteliers there is nothing more rewarding than satisfied guest! We will share with our team your wonderful comments regarding our entertainment staff, your overall experience and the room service special features, as we...More

    Reviewed 29 December 2015

    We spent Christmas at Secrets Silversands. The staff was incredible!! Very accommodating and eager to please. Festivities were well planned and very fun! The resort is beautiful! I am hopeful that we can return soon.More

    Review collected in partnership with this hotel
    2  Thank Donna T
    Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 30 December 2015

    Greetings Donna T, Thank you for taking the time to write and share your recent experience at Secrets Silversands. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional Unlimited-Luxury® that characterizes our brand and resort. Kind...More

    Reviewed 29 December 2015

    This was my second visit to a Secrets resort and again, it was a great experience. Went with my husband for our honeymoon and we got treated very well. One of the nights we advised that it was our honeymoon and we had dinner in...More

    1  Thank Lana N
    Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 30 December 2015

    Greetings Lana N, Thank you for taking the time to write and share your honeymoon experience at Secrets Silversands. Without a doubt, one of the greater honors we hoteliers have is the opportunity to take place in some of the most memorable events of our...More

    Reviewed 29 December 2015

    Having visited Secrets resorts that were a star above this one, I was a little hesitant to book our stay. We were extremely pleased with our visit! The service, food and entertainment was excellent! The pool area and seaside restaurant for lunch were wonderful, as...More

    3  Thank Caroline G
    Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 30 December 2015

    Greetings Caroline G, It is a pleasure to read through such a detailed overview of your visit to Secrets Silversands. We sincerely appreciate the time invested on writing this review. We will share your comments with team as we are certain that they will be...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Airport Transportation
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$280 - US$663 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Puerto Morelos
    • #1 Business Hotel in Puerto Morelos
    • #1 Romantic Hotel in Puerto Morelos
    • #3 Luxury Hotel in Puerto Morelos
    • #3 On the Beach Hotel in Puerto Morelos
    • #3 Top resorts Hotel in Puerto Morelos
    • #3 Spa Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 441
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Secrets Silversands Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Secrets Silversands Riviera Cancun Hotel Puerto Morelos ,
    • Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (10261)
    Pool & Beach (2200)
    Room & Suite (1820)
    Dining (997)
    Hotel & Grounds (5262)
    Bathroom (149)
    Family and Play Areas (54)
    Business Centre & Event Rooms (34)
    Nearby
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    2.38 km away
     
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    8.72 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Michelle B
    27 July 2017|
    AnswerShow all 8 answers
    Response from Julie R | Reviewed this property |
    Silversands spa was fabulous! I would definitely recommend! After your massage you can use their hydrotherapy area and private pool, it is so relaxing! You can win free massage by playing some of the activities they have... More
    1
    Vote
    LeanneKnight96
    26 July 2017|
    AnswerShow all 5 answers
    Response from Spikeandco | Reviewed this property |
    You can tip in Pesos. It's an amazing hotel
    1
    Vote
    Stephanie D
    25 July 2017|
    AnswerShow all 3 answers
    Response from rea63 | Reviewed this property |
    The pool water was not warm but I thought it was refreshing and comfortable. We were mostly at the main pool with the swim up bar. Enjoy your stay, it is a great resort!
    0
    Votes
    Room Tips
    "Rooms located near the main lobby gave view access to all the happenings around on the ground."
    Read review
    "Rooms with a sea view are slightly quiter"
    Read review
    "We stayed in a swim up in the VIP building. Loved having a quiet pool."
    Read review
    "Swim out room is not worth the additional expense. Swim out pools are not private or semi private."
    Read review
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