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Secrets Silversands Riviera Cancun

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9,641 Reviews from our TripAdvisor Community

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Showing 8,858: English reviews
Austin, Texas
Reviewed 19 June 2015

We visited Secrets Silversands a few weeks ago and had a wonderful time. It really exceeded my expectations. The resort itself is beautiful and the staff couldn't have been any more helpful. Yes the beach isn't that great, but I was more interested in the different activities than just lying on a beach. Our favorite was playing beach volleyball with...

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2Thank Mark B
Reviewed 19 June 2015 via mobile

Himitsu best restaraunt in Mexico for Vegan. They went above and beyond to make the food especially for my extremely difficult diet. Extremely respectful! These guys take pride in making the customer happy, there is true passion that lies with the chefs and reps here. They love making people happy. If you are vegan, gluten free or are just on...

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2Thank RickShoes
Reviewed 19 June 2015 via mobile

While dining here the food and service was excellent! The server Luis Yam was fantastic, he went above and beyond to make our experience memorable. We can't wait to go back before the end of our trip to see him!

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1Thank Heather K
Circleville, Ohio
Reviewed 18 June 2015 via mobile

Unfortunately our stay coincided with a tropical storm so we didn't get to enjoy the amenities as much as we would have liked but the staff did an excellent job of keeping people entertained and busy. They have satellite TV so with the storm TV was not really an option. Once the weather cleared the next few days were great....

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1Thank Buckeyeguy65
Yardley, Pennsylvania
Reviewed 18 June 2015 via mobile

This Italian restaurant was delicious! Our waiter, "Raul" went above and beyond to make sure we had a perfect dinner. All the restaurants have great food and the service you revive makes the experience that much better. Highly suggest the Mexican restaurant also!

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1Thank Chris B
Cherry Hill, New Jersey
Reviewed 18 June 2015

This was our second time visiting the hotel and it's perfect. There was a huge storm the last few days that caused some leaking in the hotel which was not so good, but overall the staff is absolutely amazing. Best service we have ever received. They really go above and beyond for you.

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5Thank Brandon C
Belfast, United Kingdom
Reviewed 17 June 2015

My wife and I spent a week here and didn't want to leave. The hotel was clean and modern, staff were friendly and efficient. The variety and quality of food and drink was top quality. We will definitely be back!!

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5Thank KarlOF1
Annapolis Maryland
Reviewed 17 June 2015 via mobile

Another Secrets visit did not disappoint! Probably the best food of any of the Secrets we have visited. The resort was modern and sleek. The staff more than pleasant and the service impeccable. This is our fourth secrets visit and the first to silversands.

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2Thank Ramb02
Washington, Missouri
Reviewed 17 June 2015

Would definitely recommend this location and also return again in the future. Everyone was very accommodating and always willing to assist with any request. All the workers were incredibly friendly and available whenever needed.

Review collected in partnership with this hotel
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2Thank huberfam
Reviewed 16 June 2015

My wife arranged this getaway to celebrate our anniversary, we had a great time. The service was superb, and all of the staff were super friendly and attentive (I can't remember all of the names because there were so many, but folks like Mercedes, Rocha, Luis, were all great). This was my first time in Mexico, and based on the...

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3Thank Tom B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $465 - $1,384 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room block 6000 is next to the employee entrance and storage/delivery area and it quite noisy starting at 6 a.m.”
 of 5 bubbles NEFrequentTraveler, 22 Jan 2017 | Read review
“Rooms in the back side over the pools have nicer views and in the far corners are quieter. Close to the spa have a terrible odour.”
 of 5 bubbles MBenson25, 22 Jan 2017 | Read review
“Quiet rooms would be garden view rooms. Beachfront rooms are near the main "party" pool, so would be noisier.”
 of 5 bubbles 285kathrynd, 22 Jan 2017 | Read review
“The hotel is very quiet, we love the ocean front room”
 of 5 bubbles 632teressab, 21 Jan 2017 | Read review
“The band does play until 11:30pm, so if you don't want to hear it, get a room on the back side of the hotel.”
 of 5 bubbles jpreame, 21 Jan 2017 | Read review
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