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Ocean Coral & Turquesa

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Ocean Coral & Turquesa
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10,740 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

To start, I would like to say that this was my girlfriend and I's first ever vacation together. First ever all inclusive, as well. This is a very in depth review... Just an FYI. I'm going to list off the minor irritants that we came across, however, nothing that would bring down the overall rating for us. - We arrived...

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Helpful?
3Thank Clinton W
Minneapolis, Minnesota
Reviewed yesterday NEW

First of all, the hotel was at capacity, and I never felt that it was crowded, never had to wait in lines. They are very well staffed and organized. Rooms are clean and spacious. Food is excellent, we were able to get into all the restaurants without much wait at all, and we had a large party of 11. Pools...

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Helpful?
1Thank Anne D
edmonton
Reviewed yesterday NEW

We have been to Ocean C.T from Feb 05-14 2017.Check in fast and next we talk to Iliana about privilege package,we did not upgraded to this level and she was not pushing us to buy.She still explain us everything about whole resorts.Iliana that way you make good friends.Thank you.Housekeeping and ground were well kept.The service was Quick and great.(did not...

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Helpful?
Thank janusz j
Reviewed 2 days ago NEWvia mobile

My mother and I stayed here for her 58th birthday this past November, we loved everything about this resort except being harassed by the excellence club or whatever it is, you should not be harassed right as you go on vacation. I understand it's at every hotel but this one had a guy named ceaser that did not leave us...

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Helpful?
Thank Whitney W
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear Whitney W, we are glad to know that despite the mentioned situation your overall experience was good. Thank you for sharing your comments on this site which help us to continue to improve the level of service delivered to all of our valued guests be sure we will share that negative to the timesharing manager in order to better...

Reviewed 2 days ago NEWvia mobile

I've been to Mexico a few times now, good things about this place is close to airport and the beach was awesome! Staff were great here no problems at all. Food was ok not the best that I've had on previous trips especially buffet was kind of limited on food and nothing really blew me away. Restaurants were good but...

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Helpful?
Thank Mark P
Kitchener, Canada
Reviewed 2 days ago NEW

My daughter won a Family vacation trip from CHYM FM radio station in Kitchener, Ontario and I was able to go with her and her family. We visited the resort Feb 11 to 18, 2017. Overall the resort was wonderful for a family. The staff were knowledgeable, able to communicate in several languages. We especially liked the Kids club staff...

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Helpful?
3Thank Susan H
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear Susan H, We want to express our gratitude towards you for being a guest at our resort It is rewarding to learn that, your stay was completely satisfactory and that we were able to fulfill your expectations. Thank you for all your kind comments about our resort and for recommending us to the users of this site also be...

Renfrew, Canada
Reviewed 2 days ago NEW

Room 10307 in the junior ocean view suite looked right out over a forested area with a shot at the pool and ocean. Place is a medium sized resort, great restaurants, we had one buffet meal that was a little shakey one night (but only on one ingredient) all else was flavorful. The mexican night was very good food their...

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Helpful?
1Thank larrymcbuck
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear larrymcbuck, We want to thank you for choosing Ocean Coral & Turquesa as the host for your last vacations to our beautiful destination. With reward we read your kind comments about our resort; it is really pleasant to know that you enjoyed our facilities, and our all inclusive offer Thank you for taking the time to share your experience...

Winnipeg, Canada
Reviewed 2 days ago NEW

Booked this resort because of the 6 a la carte with no reservations restaurant, concierge service ( to book restaurants) and because of the many big pools. So glad that I booked privilege because of the access of the privilege pool. I would NOT have been happy at the other very loud, party pool. The pool and grounds were very...

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Helpful?
1Thank gem42016
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear gem42016,Thank you for choosing our resort as the host for your vacations it is pleasant to know that you had a good overall experience and enjoyed our facilities and gastronomic offer. We appreciate that you took the time to share your comments on this site and restate our gratitude for giving us the opportunity to evaluate our performance through...

Jarvis, Canada
Reviewed 2 days ago NEW

When we arrived, we asked about upgrading to the "Privilege" level of service and were very pleased that we did. $35 pp/pn was worth it to allow access to the much quieter "exclusive" beach, the Privilege Lounge with excellent food options and to avoid lines for restaurants (although lines aren't an issue if you have a reservation). The staff was...

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Helpful?
1Thank Ian C
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear Ian C, We would like to thank you for choosing our resort for your last vacations and for sharing your comments on this site. It is very pleasant to know that you had an enjoyable experience at OCT and that your expectations were fufilled while enjoying our privilege service. It is rewarding to learn that the kindness, friendliness and...

Reviewed 2 days ago NEWvia mobile

We were a group of four that stayed at the resort and had two rooms. Our rooms were what we expected, nothing above and beyond but decent. Two issues with the rooms 1) I don't know if the maid swept our floors for the first couple days cause you could feel the sand still on the floor. 2) they were...

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Helpful?
Thank Kimberley W
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear Kimberley W,We truly lament if there were any details that affected your experience be sure e will take note on your comments in order to reenforce; on the other hand we are glad to read that your overall experience was good and that you enjoyed our facilities and services. We restate our gratitude for sharing your comments on this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communites. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package. ... more   less 

Additional Information about Ocean Coral & Turquesa

Address: S.S. 12, Mza 15, Lote 1-5 | 103 Predio María Irene, Puerto Morelos 77511, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $260 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Coral & Turquesa 4*
Number of rooms: 591
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, World Independent Hotel Promotion, BookIt.com and Jetsetter so you can book your Ocean Coral & Turquesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral And Turquesa
Ocean Coral & Turquesa Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#4 Family Hotel in Puerto Morelos
#8 Business Hotel in Puerto Morelos
#9 Romantic Hotel in Puerto Morelos
#12 On the Beach Hotel in Puerto Morelos
#12 Spa Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Coral & Turquesa staff and other travellers.
1,749 questions
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Questions? Get answers from Ocean Coral & Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is very large, some of the rooms are far away, if you prefer not to walk, ask for a closer room.”
 of 5 bubbles 475anned, 21 Feb 2017 | Read review
“all the rooms have ocean view”
 of 5 bubbles larrymcbuck, 20 Feb 2017 | Read review
“Upgrade to the Ocean Front rooms and ask for a higher floor to get above the tree line.”
 of 5 bubbles iancC4549JU, 20 Feb 2017 | Read review
“Ask for an ocean view... breathtaking!”
 of 5 bubbles julievJ796NP, 20 Feb 2017 | Read review
“All rooms face the ocean! Some have better views than others but the feel of the ocean always their.”
 of 5 bubbles MikeRosieOhio, 18 Feb 2017 | Read review
5 of 5