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Azul Beach Resort Riviera Cancun

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Traveller (8414)
Pool & Beach (1570)
Room & Suite (1495)
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Overview
  • Excellent68%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“premium section”(612 reviews)
“mojito bar”(401 reviews)
“waves bar”(198 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (10,291)
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9,676 results
Traveller rating
6,280
2,095
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216
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6,280
2,095
785
300
216
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All reviewspremium sectionmojito barwaves barchique restaurantspoons restaurantthe caribbean restaurantla chiquetapaswine pairingadult sectionthomson repsfamily sectionboot camppool butlersswim up roomgreat holidaykids club
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1 - 5 of 9,676 reviews
Reviewed today via mobile

Had a great 10 days away here for our honeymoon. We was looked after from when we arrived till we left. Did a few trips out but most memorable was Coba, our guide luis luis was brilliant. Bettyna who works the adult pool was brilliant,...More

Thank Nyssa W
Reviewed today via mobile

Absolutely brilliant hotel and great food,staff and spotlessly clean. What a beautiful place.....However, there was one thing that let it down. It was the way the staff in all of the speciality restaurants try to get you to buy hugely overpriced wines and only give...More

Thank Mark M
Reviewed today

Traveled to Azul from April 14th to 20th. Last year my wife and I stayed at Royalton just down the street and after staying a week at Azul, the biggest difference (in a positive way) we noticed was the staff. The staff was very friendly,...More

Thank Angelo M
A TripAdvisor Member
1
Reviewed today via mobile

Went to the Flavors restaurant a few times over our stay and we were so pleased when we had Bernardo Kumol as our server. He is very attentive, social and happy. Even though he was busy, he was always on top of all his tables....More

Thank A TripAdvisor Member
Reviewed yesterday via mobile

Cannotsay a bad thing about this hotel food great staff amazing couldn't do enough for you not their fault about the weed but worked so hard to clean it .great weeks holiday room 509..the Williams family..p.'s met some very nice people there aswell

1  Thank willvilla1
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Beachfront
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Hot Tub
Tennis Court
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$303 - US$887 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#9 Green Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$303 - US$887 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#9 Green Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (8414)
Pool & Beach (1570)
Room & Suite (1495)
Dining (737)
Family and Play Areas (100)
Business Centre & Event Rooms (29)
Amenities (19)
Questions & Answers
Ask a question
Mark P
26 April 2018|
Answer
Response from SandijsVecvagars | Reviewed this property |
Hi. Check Tui website for excursions.I don't remember. If they don't have, ask the reps in hotel. They will help you.
0
Votes
marti x
26 April 2018|
Answer
Response from JelenaKarisma | Property representative |
Hi marti x, yes, no worries, pool and beach towels are provided and you can change them whenever you need to. Best regards!
0
Votes
Sherridan R
25 April 2018|
Answer
Response from Diana R | Reviewed this property |
Hi plug adapter is the same as in America and it’s £50 exit tax per person.
0
Votes
Room Tips
"First floor rooms have "walkouts" close to pools"
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"If you can afford the premium rooms it is well worth the extra money. Rooms are spacious and located right..."
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"We had a Junior Jacuzzi Swim-up Suite in the Adult only section and loved it. Just a short walk or swim over..."
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"we were room 3208 block 3 great rooom but all are good"
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