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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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8,054 Reviews from our TripAdvisor Community

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Showing 7,557: English reviews
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Ormskirk, United Kingdom
Reviewed yesterday NEWvia mobile

I arrived at the beginning of April with my husband, daughter and soon to be son-in-law who were due to be married at the resort the following week. The trip was booked with Thomson in the UK who were amazing not only back here in the UK but also with the resort staff at the Hotel, whose services we needed...

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Thank pashem
Banff, United Kingdom
Reviewed yesterday NEW

Ideal for children. Great for relaxing. Very clean spacious rooms. Hotel in the middle of no where but there are plenty of excursions you can go on. Has a well stocked shop and a jewellers Has a doctor on site. Ideal for weddings. Staff very helpful and friendly

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Thank susancY6186AH
Redhill, United Kingdom
Reviewed yesterday NEW

Nice hotel, rooms okay and some really good restaurants. Shame about the beach though. Rooms were a good size and included a 'jacuzzi' which we didn't use. We would have preferred some more furniture. Good size balconey but it only had one long sofa and a tiny table. Not very comfortable. No main bar but Waves swim up bar has...

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Thank browndavid17
Sunderland, United Kingdom
Reviewed yesterday NEW

Where to Start ? 1st class all the way All staff so friendly from waiters/barmen right down to pool cleaners Special shout out to Nancy the dancing waitress, James the Cabana Boy Jesus and Alfredo in Zocalo 😎🍻🍾🍸🍹❤❤❤ Location right on the beach Pools clean and refreshing Plenty choice to eat 1 small gripe Le Chic you can only book...

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Thank mumphy21
Aurora, Colorado
Reviewed yesterday NEWvia mobile

I took a yoga class this morning on the beach with George. Excellent!!!!! He is an awesome instructor - great workout. I love that he took the time to go around to each person to check poses and positions!! Thank you George!!!

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Thank zeegirlus
Portsmouth, United Kingdom
Reviewed yesterday NEW

Was expecting this Sensatori to be the best as when visiting other sensatori resorts everyone said it was the best, we thought the beach was lovely but you could not swim as there were large rocks all over the place and tons of seaweed every day which the staff did there very best to keep under control. would have preferred...

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Thank sscott52
Reviewed 2 days ago NEWvia mobile

The meal was excellent and only exceeded by the service we received in particular from our Waiter Jorge who was exceptional. He made the whole evening a night to remember. Thank you. If you choose a Playa Del Carmen vacation definitely look at the Azul Fives and enjoy a good meal and service at the Arezzo.

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1Thank WBrian-Harrison
Brighton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Luis tejero is such a friendly barman he really made our stay very lively, really attentive, amazing service. Really made sure we was happy with our drinks, our stay, and kept the part going as he knew that's what we wanted. Thank you luis! 5*

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Thank lmorfee
Reviewed 2 days ago NEWvia mobile

Had an amazing holiday at this amazing hotel but want to mention the Adult Pool waitress - Bettyna. She was amazing. A funny, happy lady who just wants to please. Thank you Bettyna for making our poolside experience so fabulous!

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Thank Lydia F
Whitby, United Kingdom
Reviewed 2 days ago NEW

I really enjoyed the company of the entertainment staff, they were really kind and helpful and encouraged me to join in the activities. Also there was plenty of things to join in to keep you busy durning the day.

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Thank jasmine k

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $433 - $1,685 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya/Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,398 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're a couple and can spend a little bit more, the swim up rooms in the adults only building are great.”
Marion9_12, 21 Apr 2017 | Read review
“All the rooms are very nice I would recommend a room on the ground floor as you get a sunned more easily.”
maxabreu09, 20 Apr 2017 | Read review
“Adults only with swim up 2210. Or 2209”
263tellys, 20 Apr 2017 | Read review
“Spend the extra and get a swim up pool to your room”
vlebar, 20 Apr 2017 | Read review
“unsure unless they police their sunbed reservation policy”
paulday4482016, 19 Apr 2017 | Read review
5 of 5