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Stayed here recently for a week and can only pass on an average mediocre review.Firstly the hotel along with the grounds is lovely & the only thing that lets it down in any way is its location as it's literally miles away from anywhere &...More
Customer service is not in their vocabulary. Here for a family wedding. Last night of stay had to move rooms. No type of service recovery. Incompetence at its finest. Children insulted at Children's club. Supposedly general manager not on site. Leadership obviously doesn't want to...More
The Nickelodeon staff are great in entertaining the kids. They want to stay at the play area and do different activities like science, cooking, baking, dancing and watching movies. Special thanks to Violeta for taking care of our kids!!
Bettyna who works at Waves Bar is fabulous, hard working and great with all the guests. We have been to 5 different Sensatori Hotels and we rate her as one of the best waitress in all of the hotels.
Just would like to mention other...More
Our kids had a great time at the Nickelodeon Kids Club! The staff:
Jean Paul Loissell
Were great with the kids and put on an excellent and entertaining show!
US$247 - US$1,222 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Also Known As
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos ,