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Azul Sensatori Hotel, by Karisma

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Azul Sensatori Hotel, by Karisma
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6,989 Reviews from our TripAdvisor Community

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Showing 6,562: English reviews
Saskatoon, Canada
2 reviews
Reviewed today NEW via mobile

I really enjoyed the morning yoga with Jorge. He was very knowledgable and profession. Each morning session was a little different as we worked through the various asanas. The beach location was perfect start to the day.

Helpful?
Thank bonz4356
1 review
Reviewed yesterday NEW via mobile

This hotel is brilliant, Mexico is an amazing place to visit and there is no more perfect base than at the Azul sensatori. Food, activities and rooms are incredible but by far the greatest asset this hotel has is their staff. Every single employee is absolutely brilliant. Blanca and Raul at the pool bar are fantastic, Jorge at breakfast in... More 

Helpful?
Thank Laura R
Suffolk
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

This hotel is excellent. The food is very good and the all inclusive wine is the best we have had. The staff are excellent. Nancy is friendly and helpful and brought us drinks around the pool. Patricia and Alma gave us excellent massages on the beach and Santiago really looked after us and made sure that for both my birthday... More 

Helpful?
Thank JCH11
Winnipeg, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW

I decided to pick a swim up suite this year , what a lovely decision walked out each morning watched the sunrise over the palms, jumped in did a few laps wide awake and ready for the day. If your a beach person I did not find the beach as bad as I had read in other reviews there was... More 

Helpful?
Thank turx4075
New Orleans, Louisiana
2 reviews
Reviewed 2 days ago NEW

This was our first time visiting this area, the resort was very nice, food delicious, rooms very nice, with great views, and staff very helpful and friendly. We were a bit disappointed with the beach, it was full of seaweed, as was the water while we were there. We did spend time in a cabana on the beach, but not... More 

Review collected in partnership with this hotel

Helpful?
Thank joshua1845
1 review
Reviewed 2 days ago NEW

Fantastic Hotel the staff were all wonderful. Marina who was our maid for the stay was amazing, funny and always smiling, she was awesome to the children and kids loved the surprises she left in the room every day for them. They couldn't wait to go back to the room to see what she did for them. Blanca who worked... More 

Helpful?
Thank Lisa S
A TripAdvisor Member
Reviewed 2 days ago NEW via mobile

Having a great time so far, the staff have been incredible! Especially Bettyna around the pool everyday and Katinka who are both always so happy with amazing service and always put a smile on our faces :) Alex and Raul in Spoon have also been fantastic. Thank you!

Helpful?
Thank A TripAdvisor Member
Spain
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 2 days ago NEW via mobile

It's our penultimate day here of a week's stay to celebrate a significant birthday with friends. We've had a wonderful holiday due mainly to the friendly staff and excellent service. As we booked through Thomson, quite last minute they only had a family suite available. Not wanting to be subjected to the pitter patter of tiny feet, we upgraded for... More 

Helpful?
1 Thank Yoli
London, United Kingdom
Level Contributor
128 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 days ago NEW via mobile

We booked this resort very last minute for our 5 year wedding anniversary and was unsure what to expect however we had heard good things about the Sensatori resorts and to be honest we wasn't disappointed. On arrival at the hotel we was great with a drink and canapé and was offered a quick 5 minute massage which we though... More 

Helpful?
Thank 070507
1 review
Reviewed 3 days ago NEW via mobile

The resort is very lucky to have him! George is knowledgeable, professional and creative. I had the pleasure of taking his pilates class, which was wonderfully challenging. Water aerobics involved resistance training and relaxing meditative finale. Highly recommend George!

Helpful?
Thank OOlesia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $497 - $1,439 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Sensatori Hotel, by Karisma staff and other travellers.
1,103 questions
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Questions? Get answers from Azul Sensatori Hotel, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in building 2 or 3 are very close to the swim up bars as well as the Mexican and Caribbean restaurants”
 of 5 bubbles turx4075, 30 Nov 2016 | Read review
“Don't let them talk you into a nicer room to attend a presentation, unless you want to be sold or hear about a timeshare. All of the rooms have similar rooms, unless you are very close to the beach or right on the beach. ”
 of 5 bubbles joshua1845, 30 Nov 2016 | Read review
“Room 4430 on top floor in family tower.”
 of 5 bubbles B8409IKlisas, 30 Nov 2016 | Read review
“They have swim up rooms as well as ordinary rooms all good.”
 of 5 bubbles dcooper747, 29 Nov 2016 | Read review
“Tip small amount often”
 of 5 bubbles barrett392016, 28 Nov 2016 | Read review
5 of 5
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