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Azul Beach Resort Sensatori Mexico

Bookit.comUS$665*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Azul Beach Resort Sensatori Mexico
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8,076 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort Sensatori Mexico
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Showing 7,575: English reviews
New York
Reviewed 2 days ago NEW

I am writing this review as I read every one before we traveled. We are Prestige Members and have been to El Dorado Seaside Suites, El Dorado Casitas, Azul Beach numerous times, Azul Fives, Generations and just this past summer Nickelodeon Punta Cana. With this said, I am going to be as honest as possible... First a couple shout outs...

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Helpful?
Thank buischie1216
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear buischie1216, Thank you for your review, detailing your experiences from your stay I have noted the aspects than affected your stay, for this please accept our apologies. Thank you so much for your contribution, and hopefully you will give us the opportunity of hosting you in the near future at Azul Beach Resort Sensatori Mexico by Karisma. Remain at...

Sylvania, Ohio
Reviewed 2 days ago NEW

As members of Prestige Travellers, this was our 6th visit to Azul Beach Resort Sensatori and each visit gets better and better. We hosted six (6) families of relatives and close friends with a total of 14 adults and 17 children. Even with this large number, we and all of our group felt they were treated individually and as if...

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Helpful?
1Thank PapaJerry4911
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear PapaJerry4911m, It has been a great pleasure to receive your warm review regarding your most recent vacation at our premises.  Your comments are a very good motivation for us to keep working to achieve our guests’ full satisfaction. Remain at your service, Rolando Miravete General Manager

Sylvania, Ohio
Reviewed 2 days ago NEW

What an amazing family resort. The rooms are extremely spacious, the food is excellent, and all the staff is positive and helpful. I would like to recognize in particular the following people: Our butlers: Pepe and Bentio went out of their way to help facilitate everything we needed. They made our dinner arrangements each night, which allowed our group to...

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Helpful?
1Thank SusanO4911
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear SusanO4911, We very much appreciate your review on TripAdvisor. It feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. We are looking forward to welcome you back pretty soon. All the best! Rolando Miravete General Manager

Toronto, Canada
Reviewed 2 days ago NEW

First.. if you are traveling with small children, this resort is amazing. The kids area, and swimming pools are great. Food choices and attention to details make this place what it is. The beach, horrible. I didn't go in the water once which is shocking for being in Mexico, but really within 10 min of being on the beach my...

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Helpful?
4Thank susiebarbosa
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori Mexico, responded to this review

Dear susiebarbosa First of all I want to thank you for the time taken to share your feedback with us at Trip Advisor; our guests’ opinion is very important. It is very nice to know that the kids areas as the swimming pool was a great experience as we want to thank you also for the positive comments on the...

Calgary, Canada
Reviewed 3 days ago NEW

Great food, great service, great location! Will definitely make a return visit! The rooms were very clean and grounds were very well maintained! Staff do an excellent job of keeping everything looking fantastic! A small complaint about a few ants on the deck and they were in the room handling it within minutes. Excellent service! First all-inclusive we never came...

Review collected in partnership with this hotel
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Helpful?
Thank mcctracy
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear mcctracy, We heartily appreciate that you have taken the time to write a review about our resort Azul Beach Resort Sensatori Mexico by Karisma. Thank you for your feedback which we will use constructively in order to improve our facilities and services. Again, thank you for choosing the Resort Sensatori Mexico. for this vacation and we hope to share...

Waterville, Canada
Reviewed 3 days ago NEW

We loved this resort. The service was excellent. Our housekeeper, Heidi, was very friendly and helpful. On the beach, Carmen was available and always able to answer our questions. Alex, on the beach with kayaks and knee boards was friendly and entertaining

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Helpful?
Thank nannyann418
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear nannyann418, Thank you for your recent review on TripAdvisor. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team here at Azul Beach Resort Sensatori Mexico by Karisma. Remain at your service, Rolando Miravete General Manager

British Columbia, Canada
Reviewed 3 days ago NEW

We spent 10 days at Azul Sensatori where we hosted 63 guests for our Destination Wedding in March 2017. The resort was absolutely perfect for all members of our group, ages 1-70, with plenty of activities, options and accommodations for all. We couldn’t have picked a better location for our special day! Resort Facilities: The resort was a great size...

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Helpful?
1Thank Kristyn_LR
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Kristyn_LR, Many thanks for your review, It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you chose to visit us again. Best regards, Rolando Miravete General Manager

Ormskirk, United Kingdom
Reviewed 3 days ago NEWvia mobile

I arrived at the beginning of April with my husband, daughter and soon to be son-in-law who were due to be married at the resort the following week. The trip was booked with Thomson in the UK who were amazing not only back here in the UK but also with the resort staff at the Hotel, whose services we needed...

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Helpful?
Thank pashem
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear pashem, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the inconveniences. I am glad to read that even though you encountered yourself with some issues at the end of your stay there were still aspects of your holiday that you were able to enjoy. Remain at your service...

Banff, United Kingdom
Reviewed 3 days ago NEW

Ideal for children. Great for relaxing. Very clean spacious rooms. Hotel in the middle of no where but there are plenty of excursions you can go on. Has a well stocked shop and a jewellers Has a doctor on site. Ideal for weddings. Staff very helpful and friendly

Review collected in partnership with this hotel
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Helpful?
Thank susancY6186AH
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear susancY6186AH, Thank you for your review, detailing your experiences from your stay with us, We are sure futures travelers will find it pretty useful. We are excited to welcome you back next year at Azul Beach Resort Sensatori Mexico by Karisma, Best regards, Rolando Miravete General Manager

Redhill, United Kingdom
Reviewed 3 days ago NEW

Nice hotel, rooms okay and some really good restaurants. Shame about the beach though. Rooms were a good size and included a 'jacuzzi' which we didn't use. We would have preferred some more furniture. Good size balconey but it only had one long sofa and a tiny table. Not very comfortable. No main bar but Waves swim up bar has...

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Helpful?
1Thank browndavid17
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear browndavid17, Thank you for your feedback, sharing the experiences of your recent stay. It was a pleasure to host your holiday. I have noted all your comments and suggestions which I will use constructively to improve our services and facilities. I hope to see you back at the Azul Beach Resort Sensatori Mexico again very soon. Best regards, Rolando...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $433 - $1,695 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya/Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10 dollars , the rooms were spotless and we had various animals made from towels everyday ”
samantharD8747RF, 26 Apr 2017 | Read review
“Go for adult swim up rather than premier.”
davidpI8761AM, 25 Apr 2017 | Read review
“Perfect location”
arminjhones, 25 Apr 2017 | Read review
“Avoid American holiday times”
Cyberdog1, 25 Apr 2017 | Read review
“All rooms are essentially the same - there is an Adults only building as well as a Family building”
PapaJerry4911, 24 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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