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Azul Beach Resort Sensatori Mexico

getaroom.comUS$541*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$800*
US$541*
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US$800*
US$572*
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Azul Beach Resort Sensatori Mexico
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8,324 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort Sensatori Mexico
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Showing 7,804: English reviews
Reviewed 12 June 2016 via mobile

We just just arrived back from our two week stay at the Sensatori Mexico. We was traveling out for a family wedding and also our anniversary - we got married in Mexico two years earlier which was amazing so we was all very excited for this holiday. On arrival everything looked lovely... We was greeted with sparkling wine and given...

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Helpful?
4Thank Cmf09
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Cmf09 Thank you for your recent review of our resort, your comments and feedback are truly appreciated. It is disappointing that your experiences fell below your expectations and for this, please accept our sincere apology. Please know that we do not strive for mediocrity, so we will use your comments to ensure that we are providing our guests with...

Tulsa, Oklahoma
Reviewed 11 June 2016

In Room 4126 standard jacuzzi room. All rooms are nicely situated due to the way the resort is setup. All rooms have a balcony. The only place I would try to avoid is being directly adjacent to the kids area/kids pool. As it would have been impossible to enjoy the balcony in the early morning with kids playing/crying etc. For...

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Helpful?
2Thank TheRev_Esq
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear TheRev_Esq: Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Thanks to the staff, facilities and services is that we have a large number of loyal and valuable guests and members that return year upon a...

Reviewed 11 June 2016

My fiancé and I took a quick trip to the Azul to finalize arrangements for our wedding. I have been to many all-inclusives and cruises and this resort beat them all! The grounds and facilities are clean and in great condition. The maintenance crew was on top of every detail. If you watch the promo video on the karisma site,...

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Helpful?
1Thank Chuck M
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Chuck M: Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay at Azul Sensatori México by Karisma. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. Hoping to welcome you once...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 11 June 2016 via mobile

Jorge is great. Get a kayak, very helpful and very good guide. Ask for Jorge and he will help you or in all aspects. Monday through Sunday he will help. He will make sure you always have a cold drink in your hand. Azul did a great job

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Helpful?
1Thank A TripAdvisor Member
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear guest, Many thanks for your review, It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you chose to visit us again. All the best, Renaud Pfefier Hotel General manager

Doncaster, United Kingdom
Reviewed 9 June 2016 via mobile

We went here for 2 weeks during May After visiting the sensatori hotel in Crete I was expecting good things ........ The hotel I feel was not the sensatori standard I was expecting The room was nice but tired looking the cleaner Gabriella was lovely the room was very clean and we always had a towel animal left on the...

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Helpful?
3Thank Pjday77
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Pjday77, Azul Sensatori Hotel by Karisma want to thank you for the time taken to share your valuable feedback, we are very happy to read a comment like yours sharing with all of our future guests your recent stay. Thanks for mentioning the staff that made your experience something special, certainly our employees will be notified of such mention....

New York City, New York
Reviewed 9 June 2016

We had a destination wedding for our daughter. The overall experience was about average, not stellar as we were led to believe. We had approximately 45 rooms booked for our guests with a minimum stay of 3 nights. Our experience as follows (Pros first then the Cons for what did not work next ) Pros Beach and views from most...

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Helpful?
3Thank jonasstock
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear jonasstock First of all, we want to thank you for your recent review, we take very serious all your comments due to you we can improve our services and resort. We are truly sorry if you experienced any inconsistence with the room service and clerk desk services, our staff service is designed to be timely, efficient and informative; we...

London, United Kingdom
Reviewed 8 June 2016

This was our fist time to Mexico and our first experience of an all inclusive resort. We stayed for a week, myself, husband and daughter and came to celebrate our 10 year wedding anniversary. I am going to give an honest opinion but I still rate this hotel as 5 star! On arrival a member of staff awaited our taxi...

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Helpful?
5Thank bell123321
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear bell123321: Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. Your comments we really take to consider for being improving...

Durham, United Kingdom
Reviewed 8 June 2016

We recently returned from a 2 week holiday at the Azul Sensatori and had a fantastic time from start to finish. We chose the Premium area where we had a swim-up suite and pool view and it was certainly worth paying the extra for. Everything in the room was perfect and kept clean and well supplied by Guadalupe who put...

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Helpful?
5Thank catron4
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear catron4: Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Sensatori Hotel. Again, thank you for choosing the Azul Sensatori México for this vacation and we hope to share many more in the future. Kind Regards, Renaud Pfeifer General Manager

Washington DC, District of Columbia
Reviewed 8 June 2016

First, I would like to give a review as a guest and then as a bride. We stayed for 8 days and had an amazing time! As a guest, I would give this resort a rating somewhere between VERY GOOD and EXCELLENT rating. We had an amazing time and the service was impeccable. The food for the most part was...

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Helpful?
2Thank MrsHowell0522
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear MrsHowell0522: We very much appreciate your review on TripAdvisor, we understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. Thank you so much for your contribution, and hopefully you will give us the opportunity of hosting you in the near future at Azul Sensatori México by Karisma....

Milton Keynes, United Kingdom
Reviewed 8 June 2016

Just got back from 10 days holiday and daughters wedding..couldn't praise high enough Rooms beautiful with jacuzzi maid service and room service fantastic. Restaurants fantastic food great choice staff can't do enough for you. In Spoons Alex looked after us the whole time, special family breakfasts, wedding breakfast, birthday meal, birthday cake, Bon voyage cake chocolates sent to our rooms.you...

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Helpful?
3Thank Louise M
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Louise M Dear guest, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. It was a pleasure to host you holiday and we look forward to your next visit. Best Regards, Renaud Pfefier Hotel General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $430 - $1,918 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Azul Beach Resort Sensatori Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya/Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a couple the adult section swim up rooms are great.”
M6591AIjudys, 23 May 2017 | Read review
“if your a family upgrade your room to make sure you can get a bit of privacy.”
Secure_Working, 23 May 2017 | Read review
“All the rooms are fabulous.”
Angie19662016, 23 May 2017 | Read review
“Premium section during busy months.”
  • View from our room.
HelenAKord, 22 May 2017 | Read review
“Block 2 for adults only”
U8022CRdaniela, 21 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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