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Dreams Jade Resort & Spa

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Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$402
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Free cancellation until 26/02/22
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US$270
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (11794)
Pool & Beach (2559)
Room & Suite (1616)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 28/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 28/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 43 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy eight gourmet dining options, six bars & lounges, 24-hour room, and concierge service and so much more. The Dreams Entertainment team keeps the party going all-day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Bicycles available
Diving
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English, French, Spanish
13136Reviews2026Q+A100Room tips
Traveller rating
  • 8,029
  • 3,257
  • 1,118
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  • 314
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Popular mentions
Barry G wrote a review 25 Sep
1 contribution
+1
I was at dreams jade cancun from Sept 19 to Sept 26 . I was actually the guest zumba and aqua zumba instructor which means I taught a regular zumba class Monday through Saturday at 11 and an aqua zumba class at 12 each day . The rest of the time I was a guest and we upgraded to the preferred section . Advantage of the upgrades were multiple including a very chill axed adult pool exclusive for the preferred customers . However being a zumba instructor I and my girlfriend spent most of our time by tbe much more lively regular pools and there are multiple pools . The first night we we were in the non preferred section and had a lagoon view which was nice but we upgraded to an oceanfront view which was amazing . From our room it felt like we were actually over the water. The restaurants that we ate at were all amazing. A great coffee shop coco a great Mediterranean restaurant cin cin a fantastic and romantic Italian restaurant capers and an excellent French restaurant mercer. ALL THE STAFF WERE KIND AND AMAZING TO US AND THANK YOU AGAIN TO THE ENTIRE ENTERTAINMENT TEAM AT DREAMS JADE . I HAVE BERN TO ALOT OF RESORTS IN MEXICO AND THE AMR CHAIN IS MY FAVORITE WHICH IS WHY WE R MEMBERS OF TBE UNLIMITED VACATION CLUB
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Date of stay: September 2021Trip type: Travelled as a couple
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Kaylee C wrote a review 25 Sep
1 contribution
So very pleased with the amazing staff and experience at Dreams Jade! We were especially impressed with Gabriel, Saul, Amara, Leo, Emilio, and Enrique-making us feel at home! We will for sure be back!
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Date of stay: September 2021Trip type: Travelled with friends
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Zane wrote a review 24 Sep
Denver, Colorado2 contributions
Definitely a 10/10 stay. Would HIGHLY recommend coming here. The staff is absolutely amazing and very accommodating. If you want be treated like a VIP without paying VIP prices this is the place for you. The entertainment team: Saul, Emilio, Gabriel and Angel took very good care of us!
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Date of stay: September 2021Trip type: Travelled with friends
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Amanda K wrote a review 24 Sep
2 contributions
We had the best time this week! The entertainment team at the pool and mixed bar was amazing! Saul, Emilio and Gabriel took such good care of us to make the trip incredibly memorable! Can’t wait to come back! The food was also so delicious, and the sushi at spice was our favorite!
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Date of stay: September 2021Trip type: Travelled with family
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Taylor Snowman wrote a review 23 Sep
Peoria, Illinois2 contributions7 helpful votes
My boyfriend and I went here on vacation, and couldn't have been more impressed. Our absolute favorite employee was Rodrigo in the buffet. He was above and beyond. He remembered our order, brought us things to our table, was 100% on top of it. He seriously made our whole trip. He was funny, kind, compassionate, and the world could use 1 million Rodrigos! :) Ask for him when you eat at the buffet!!! The entertainment team was also great. We loved Gabriel, Hiram, Amara, Saul, Leo, Davina, Michell, and Christian. They worked so hard to make our trip fun. The food here was phenomenal. Best food we have had at an all inclusive hands down. We would highly recommend. The only bad thing about our trip was the ocean was completely covered in seaweed, although this was absolutely no fault of the resort. That is just the situation in Cancun at this time. So we were sad we couldn't get into the ocean, but the pool and awesome staff and entertainment made up for it. The rooms were fantastic. Clean, big, and very nice. We had a great time and highly recommend. We were not preferred club, and didn't mind at all. Our favorite restaurant was the French one. We loved eating outside on the patio and overlooking the ocean.
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Date of stay: July 2021
Value
Location
Service
Room Tip: We had a 4th floor room and the view was amazing.
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PRICE RANGE
US$173 - US$344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
now jade riviera cancun hotel puerto morelos, now jade riviera cancun resort and spa, nh hotels puerto morelos, nh hotel puerto morelos
FORMERLY KNOWN AS
Now Jade Riviera Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
550
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Frequently Asked Questions about Dreams Jade Resort & Spa
Which popular attractions are close to Dreams Jade Resort & Spa?
Nearby attractions include Croco Cun Zoo (5.9 km), National Reef Park of Puerto Morelos (2.7 km), and Unico Beach (3.8 km).
What are some of the property amenities at Dreams Jade Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Jade Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Jade Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Jade Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dreams Jade Resort & Spa?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Mangata.
Are there opportunities to exercise at Dreams Jade Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Dreams Jade Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Jade Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dreams Jade Resort & Spa?
The staff speaks multiple languages, including English, Spanish, and French.
Does Dreams Jade Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.