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    Now Jade Riviera Cancun

    Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (6624)
    Pool & Beach (1684)
    Room & Suite (1067)
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    Overview

    • Excellent57%
    • Very good27%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “cin cin” (518 reviews)
    “carnival buffet” (155 reviews)
    “preferred club” (626 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Now Jade Riviera Cancun
    Special Offer: Rates up to 40% off
    Hotel deals
    Dreams Riviera Cancun Resort & Spa
    5,704 reviews
    #10 of 26 hotels in Puerto Morelos
     
    IBEROSTAR Paraiso Del Mar
    4,549 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Now Sapphire Riviera Cancun
    6,628 reviews
    #6 of 26 hotels in Puerto Morelos
     
    Moon Palace Cancun
    20,681 reviews
    #23 of 181 hotels in Cancun
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 2 days ago

    The attention that we received everywhere that we went made you feel like there was nothing else that the staff wanted to be doing. From the team at Breakfast, Alberto, Edgar and William to the team around the pool. Diego at the grill and Ceasar...More

    Helpful?
    Response from NowJadeRC, Social Media at Now Jade Riviera Cancun

    Dear Guest, We would like to thank you the time you have taken to write such a nice review, we are glad to have read that you had a great time with us. We also wanted to thank you for mentioning Alberto, Edgar, William, Diego,...More

    Reviewed 2 days ago via mobile

    Just a few words for a certain person working at the Lobby Bar at this resort. His name is Francisco&alcohol is his game&the was super friendly. Anything we needed whether it was a drink water or ice he was ready&willing to accommodate with a smile....More

    Helpful?
    Response from NowJadeRC, Social Media at Now Jade Riviera Cancun

    Dear Guest, We would like to thank you for taking the time to share your review about your recent stay with us and for all your wonderful comments in regards to our service. We are glad we have accomplished your expectations and enjoyed your vacation...More

    Reviewed 2 days ago via mobile

    The water is crystal clear with huge waves. I was jumping waves for hours. The one thing I'd prefer is if you could rent boogie boards. Now the pools were amazing with a swim up bar and an amazing atmosphere. Loads of games were always...More

    Helpful?
    Response from NowJadeRC, Social Media at Now Jade Riviera Cancun

    Dear Guest It was our pleasure to welcome you and celebrate your vacations in paradise. We're just thrilled you found everything to be perfect. We'll share your kind words and suggestions with the team, looking forward to welcoming you back for any future holidays. Thanks...More

    Reviewed 3 days ago

    The week was so enjoyable that the week flew by. My family enjoyed fantastic service, high class restaurants, and a wonderful beach. Food was available from early morning until late at night. Nightly entertainment was wonderful. We would definitely return!!More

    Helpful?
    Response from NowJadeRC, Social Media at Now Jade Riviera Cancun

    Dear Guest, Thank you so very much for sharing your experience with your fellow travelers as we value and appreciate all feedback we receive here on Trip Advisor. We certainly couldn’t be happier with your review. Thank you for highlighting the All Inclusive plan at...More

    Reviewed 3 days ago

    Room 2227 lovely room but not a great view. Sunbeds still a problem I think many people were up about 05.30hrs to reserve beds. If you wait until after breakfast you will be lucky to get one. Food in all the restaurants was very good,...More

    Helpful?
    Response from NowJadeRC, Social Media at Now Jade Riviera Cancun

    Dear Guest, We would like to send you our warmest appreciations for taking the time to write a review about your stay at Now Jade. We are pleased to know you had a good and relaxing time in our resort and that you enjoyed the...More

    Dreams Riviera Cancun Resort & Spa
    5,704 reviews
    #10 of 26 hotels in Puerto Morelos
     
    IBEROSTAR Paraiso Del Mar
    4,549 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Now Sapphire Riviera Cancun
    6,628 reviews
    #6 of 26 hotels in Puerto Morelos
     
    Moon Palace Cancun
    20,681 reviews
    #23 of 181 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$230 - US$516 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Puerto Morelos
    • #7 Family Hotel in Puerto Morelos
    • #8 Romantic Hotel in Puerto Morelos
    • #9 Spa Hotel in Puerto Morelos
    • #9 Luxury Hotel in Puerto Morelos
    • #9 On the Beach Hotel in Puerto Morelos
    • #9 Top resorts Hotel in Puerto Morelos
    Photos
    Traveller (6624)
    Pool & Beach (1684)
    Room & Suite (1067)
    Dining (686)
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    Questions & AnswersAsk a question
    katjozic
    in regards to the nightly entertainment, is there live Mariachi music?
    28 April 2017|
    Answer Show all 3 answers
    Response from Sara S | Reviewed this property |
    No. They have nightly entertainment of which some is good and some not so good, but no dancing.
    0
    Votes
    Marry M
    We are coming with a large party and including my 93 year old Dad. What are the handicapped rooms like? Is there a step-down to the sitting area? Can you get a handicapped room with an adjoining room? Or would a suite work better for us? He definitely cannot have a room with a step-down. He will more than likely spend a lot of time in the room. Are there US channels available? He prefers game show network or sports.
    28 April 2017|
    Answer Show all 2 answers
    Response from Jill W | Reviewed this property |
    I've stayed here twice both times had rooms on the 3rd and 4th floors. There are elevators but there is a small step that separates the beds from the sitting area. But there is a railing to hold onto. The tv has sport... More
    0
    Votes
    931elizabethr
    Does Now Jade have live music during the day or the foam party?
    28 April 2017|
    Answer
    Response from Vickie171 | Reviewed this property |
    No foam party but there is music and games at the pool
    0
    Votes
    Room Tips
    "go for the preferred upgrade. access to a special lounge and more options for room service"
    Read review
    "Quiet in Building 2"
    Read review
    "I noticed the couch in my room had some stains on it and the information book on the hotel that's in the..."
    Read review
    "We stayed in the cheapest Garden view room 3416 and it was still a beautiful clean suite."
    Read review