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Dreams Riviera Cancun Resort & Spa

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5,097 Reviews from our TripAdvisor Community

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Showing 4,385: English reviews
Itasca, Illinois
Reviewed yesterday NEW

This is my 2nd time to this resort and I was so excited to go back! The resort is beyond beautiful and the rooms are unique. The staff was exceptional as well. Some shout out's to Javier on the beach, Javier in El Patio, Edher and Javier in the buffet, Mario and Lizzy with the entertainment staff. Eber in the...

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Helpful?
Thank Kathleenh1964
Vancouver
Reviewed 2 days ago NEW

We stayed at the Dreams Riviera Cancun Resort from Nov 28- Dec 5, 2016. It was amazing! 7 days is NOT enough! Upon our arrival, we were greeted with cold champagne and a refreshing towel to wipe away the flight sweat lol. The bellmen smiled huge smiles and opened our car door and immediately helped us with our luggage. For...

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Thank tina t
Ontario, Canada
Reviewed 2 days ago NEW

We travelled to Dreams Riviera Cancun from Dec 5-8. Our daughter has celiac disease (she is 3) and the staff was fantastic. We were given a card to show at each restaurant to show them and they were great at preparing her food that was gluten free. It took a little extra time but it was well worth the wait....

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Thank Friske17
Dallas, Texas
Reviewed 2 days ago NEW

My wife and three children and I spent Thanksgiving week at the resort, and thoroughly enjoyed ourselves. The staff was very hospitable and worked hard to make us happy. Food at the various restaurants was good, and my teenage sons were extremely fond of the included room service for late night hunger. The beach itself was very nice (soft sand,...

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Thank Michael H
Reviewed 2 days ago NEW

I absolutely loved this hotel. The rooms were just so different when you walk in you're amazed. We spent the entire day by the pool and had everything we needed from a swim up bar to a spontaneous salsa lesson by the pool. The lobby is so impressive and when we arrived in the evening there were live bands and...

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Thank Uiscebawn
Reviewed 3 days ago NEW

We had such a great time. I went there to teach spin classes and felt at home. The staff went above and beyond for everyone. I noticed one wedding party was being rude to the staff and the staff smiled and maintained a positive attitude. That said a lot. Eber, in the gym, was absolutely amazing. Right away he introduced...

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1Thank Tina T
Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEW

Myself and my husband stayed at Dreams Riviera Cancun for our honeymoon throughout the first 2 weeks of November 2016. We had previously stayed back in September 2014 and decided as it was such an amazing experience, to return for our most important of holidays. After a less than perfect start (luggage had to be taken by ourselves from the...

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Thank SJC2109
Brooklyn, New York
Reviewed 4 days ago NEWvia mobile

In reply to lady Shannon who complained to loud noice on decembet 1st . The hotel advertising as wedding hotel they let you know there is 2 weddins a day. If you have small children do not go to resorts that have weddings. And for your comment russian speaking mc he was american/ english speaking. The hotel is great with...

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2Thank ange1428
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear ange1428, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your nice comments about your experience in our resort during the wedding event you assisted. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve, especially during such an important...

Placentia, California
Reviewed 4 days ago NEW

What a beautiful place to stay. Loved Dreams Riviera, customer service was above and beyond. As soon as you walk in, you feel home. They also catered to me being a vegan. I would highly recommend to any one

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Thank Ken-AfriKen
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Ken-AfriKen, Greetings from Dreams Riviera Cancun! First of all thank you so much for choosing our resort to spend your beach vacations and for your lovely comments about our staff assistance, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they...

Newark, Delaware
Reviewed 4 days ago NEWvia mobile

We did a quick couple's getaway here for our anniversary. We stayed in room 1506, and the view was breathtaking. Everything was awesome. Food, service, staff, were all top notch. You must check out the beach bar with swings, swim up bar, and the beach, of course. You do have to get there early to stake claim to your spot,...

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1Thank ChicShari
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear ChicShari, Greetings from Dreams Riviera Cancun! First of all thank you so much for choosing our resort to spend your romantic getaway vacation and for your nice comments about our staff assistance, gastronomical offer, room facilities and maid service, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $410 - $1,166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Odigeo, Hotels.com, Travelocity, Expedia and Jetsetter so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
503 questions
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Rockville, Maryland
7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good and have an ocean view.”
 of 5 bubbles Kathleenh1964, 8 Dec 2016 | Read review
“Upgrade your room, it's sooo worth it!”
 of 5 bubbles tinat346, 7 Dec 2016 | Read review
“Do preferred category upgrade to get quicker check in, upgraded amenities, top shelf booze with bottled pop instead of fountain.”
 of 5 bubbles Friske17, 7 Dec 2016 | Read review
“Paying more to participate in their Preferred Club gets you an ocean view room”
 of 5 bubbles michaelhW7910ZT, 7 Dec 2016 | Read review
“Deluxe Plunge Pool Rooms”
 of 5 bubbles SJC2109, 6 Dec 2016 | Read review
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