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03/12/2017 04/12/2017
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    Dreams Riviera Cancun Resort & Spa

    Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
    011 52 81 4162 3448
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    03/12/2017 04/12/2017
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    Savings alert: 46% below average rate

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    US$319
    US$264
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    Traveller (5943)
    Pool & Beach (1272)
    Room & Suite (1025)
    Excellence Riviera Cancun
    12,682 reviews
    #2 of 27 hotels in Puerto Morelos
    0.3 km
     
    Now Sapphire Riviera Cancun
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    #6 of 27 hotels in Puerto Morelos
    0.8 km
     
    Moon Palace Cancun
    22,909 reviews
    #23 of 177 hotels in Cancun
    13.6 km
     
    Now Jade Riviera Cancun
    9,182 reviews
    #8 of 27 hotels in Puerto Morelos
    5.6 km
     
    Overview
    • Excellent63%
    • Very good24%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “world cafe” (638 reviews)
    “plunge pool” (397 reviews)
    “preferred club” (495 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Dreams Riviera Cancun Resort & Spa
    Special Offer: Fall into Savings!
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,373)
    There are newer reviews for Dreams Riviera Cancun Resort & Spa
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    11 - 15 of 5,383 reviews

    Reviewed 1 week ago via mobile

    Stayed here for five nights for our honeymoon. Upon arriving home, I continuously find myself saying that I have zero complaints about my stay because it was absolutely amazing. The staff was completely kind, accommodating, and my husband and I continuously joked that "no one...More

    Thank foolintherain23
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 1 week ago

    Dear foolintherain23, Greetings from Dreams Riviera Cancun! Thank you very much for sharing your fantastic comments about our staff assistance, gastronomical offer, entertainment, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive...More

    Reviewed 1 week ago

    We like this resort very much. This resort has beautiful beach and great food. I stayed there for 8 days. We enjoyed different food and restaurant very much in the resort.. The entertainment groups are professional. Everything is great, However, Wifi can be improved somehow.More

    Thank Brian C
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 1 week ago

    Dear Brian C, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your beach vacations and for your wonderful comments about our staff assistance, gastronomical offer, entertainment and activities, surroundings and overall services. Nothing makes us happier than to...More

    Reviewed 1 week ago

    I had such a wonderful time at Dreams Riviera Cancun. My favorite part about this resort was definitely the people. The workers were so kind, friendly, and attentive. I felt like royalty. I definitely look forward to coming back again soon!More

    Thank Maggie C
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 1 week ago

    Dear Maggie C, Greetings from Dreams Riviera Cancun! Thank you very much for sharing your marvelous comments about our staff assistance, gastronomical offer, surroundings and overall services during your recent beach vacations to our resort. Nothing makes us happier than to learn that the service...More

    Reviewed 1 week ago via mobile

    Spent time here for a family wedding and enjoyed the resort completely. Staff is friendly and accommodating. Check in was awesome and booking excursions easy. Steak and eggs at 4 am, no problem! Rooms are clean, modern, and adequate. Food choices are excellent and onsite...More

    Thank CancunVIP10
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 1 week ago

    Dear CancunVIP10, Greetings from Dreams Riviera Cancun! Thank you very much for sharing your lovely comments about our staff assistance, gastronomical offer, room facilities and cleanliness, entertainment and activities, surroundings and overall services during the wedding you attended at resort. Nothing makes us happier than...More

    Reviewed 1 week ago

    Upon entering, the lobby was gorgeous! The staff really went out of their way to accommodate you, ensure all your needs were met, performed their responsibilities with joy and pride, with constant smiles. Karina & Lizbeth in the Preferred Club Lounge were terrific and always...More

    Thank Cathryn08
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 1 week ago

    Dear Cathryn08, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your vacations and for your great comments about our staff assistance, room facilities, Preferred Club benefits and amenities, entertainment and shows, surroundings and overall services. Nothing makes us...More

    Excellence Riviera Cancun
    12,682 reviews
    #2 of 27 hotels in Puerto Morelos
    0.3 km
     
    Now Sapphire Riviera Cancun
    7,508 reviews
    #6 of 27 hotels in Puerto Morelos
    0.8 km
     
    Moon Palace Cancun
    22,909 reviews
    #23 of 177 hotels in Cancun
    13.6 km
     
    Now Jade Riviera Cancun
    9,182 reviews
    #8 of 27 hotels in Puerto Morelos
    5.6 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$231 - US$1,021 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Puerto Morelos
    • #6 Family Hotel in Puerto Morelos
    • #11 Green Hotel in Puerto Morelos
    • #12 Spa Hotel in Puerto Morelos
    • #12 Luxury Hotel in Puerto Morelos
    • #12 On the Beach Hotel in Puerto Morelos
    • #12 Top resorts Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 486
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Cancelon, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Dreams Riviera Cancun Resort And Spa ,
    • Dreams Riviera Cancun Hotel Puerto Morelos ,
    • Dreams Riviera Cancun Resort & Spa Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (5943)
    Pool & Beach (1272)
    Room & Suite (1025)
    Dining (757)
    Hotel & Grounds (3329)
    Bathroom (78)
    Business Centre & Event Rooms (69)
    Family and Play Areas (52)
    Nearby
    Excellence Riviera Cancun
    12,682 reviews
    .33 km away
     
    Now Sapphire Riviera Cancun
    7,508 reviews
    .79 km away
     
    Now Jade Riviera Cancun
    9,182 reviews
    5.58 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Croco Cun Zoo
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    Ask a question
    Questions & Answers
    Lori H
    21 November 2017|
    Answer
    Response from Dreamsriviera15 | Reviewed this property |
    iI have found that seaweed is always an issue along the Riviera Maya. The severity depends On the day. On calm days the water is good and the beach stays pretty clean. When the wind is blowing, they have to sweep it off the... More
    1
    Vote
    Lori H
    21 November 2017|
    AnswerShow all 2 answers
    Response from Donna Lee D |
    to add to my answer. our room was not musty. our daughter's was by the END. of her vacation . I believe it was the wet suits and insence that she was burning. (hotel supplies the incense )
    1
    Vote
    Jan N
    21 November 2017|
    Answer
    Response from Donna Lee D |
    we are currently here at dreams riviera. one pool is 74° one pool is 90°
    0
    Votes
    Room Tips
    "For quieter don’t fave the main area"
    Read review
    "Light bulbs in rooms blink / flash when they are ready to be replaced. Unfortunately, you do not see these..."
    Read review
    "Good service and food"
    Read review
    "Get floor 5 , pool front, which has great ocean views"
    Read review
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