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Dreams Riviera Cancun Resort & Spa

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Traveller (6489)
Pool & Beach (1359)
Room & Suite (1173)
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Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“world cafe”(686 reviews)
“plunge pool”(454 reviews)
“preferred club”(534 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Dreams Riviera Cancun Resort & Spa
Hotel deals
Offers from Dreams Riviera Cancun Resort & Spa
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Reviews (7,100)
There are newer reviews for Dreams Riviera Cancun Resort & Spa
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5,967 results
Traveller rating
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1,455
516
214
159
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3,623
1,455
516
214
159
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11 - 15 of 5,967 reviews
Reviewed 1 week ago

The room was beautiful with a great view of the gardens. The food was pretty good- often only one choice for vegetarians per restaurant. The Mexican restaurant was delicious and Chefs garden was our favourite- the chefs Isaac and Francisco did a great job. Massive...More

2  Thank sammilou6
Response from eConciergeKarla, Assistant General Manager at Dreams Riviera Cancun Resort & SpaResponded 5 days ago

Dear sammilou6 We would like to thank you for choosing Dreams Riviera Cancun for spending you recent vacation. We appreciate the time spent on sharing your amazing experience at our resort. We are delighted that you have enjoyed your stay with us as well as...More

Reviewed 1 week ago via mobile

Dreams Riviera Cancun is a solid resort. We really enjoyed the employees and the service they provided. Alex from the entertainment department was awesome. Super nice guy that went out of his way to make sure everyone had a great time.More

3  Thank Dlonz
Response from eConciergeKarla, Assistant General Manager at Dreams Riviera Cancun Resort & SpaResponded 5 days ago

Dear Dlonz Thank you for taking the time to write your amazing review. We are so grateful to read that our employees gave you the excellent service that you deserve. We will be sharing your nice comments with Alex, we are sure he will be...More

Reviewed 1 week ago via mobile

My partner and I visited this resort from 28th May - 8th June. This was our 4th time to Mexico and this was our favourite resort. It is a smaller resort to those we have been to before but we preferred this. Everything is easily...More

2  Thank JulieDev76
Response from eConciergeKarla, Assistant General Manager at Dreams Riviera Cancun Resort & SpaResponded 4 days ago

Dear JulieDev76 Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your beach vacations at the Mexican Caribbean and for your wonderful comments about our bars, room facilities, resort lay out, pool, gastronomical offer, entertainment and overall services. We...More

Reviewed 1 week ago

My family of 8 went to visit the Dreams Riviera Cancun on my birthday to enjoy a Sip, Savour & See Dinner at the Bordeaux Restaurant. (A perk of staying at any of the Dreams sister hotels is that you can visit another property to...More

3  Thank drbrad
Response from eConciergeKarla, Assistant General Manager at Dreams Riviera Cancun Resort & SpaResponded 5 days ago

Dear drbrad Thank you for your amazing review about Dreams Riviera Cancun, We are so delighted to read that you have enjoyed our Sip, Savour & See program offered for our AM Resorts valuable guests. This great option is an opportunity for visiting the different...More

Reviewed 1 week ago via mobile

The resort is GORGEOUS! Activities staff members are super friendly and fun, especially Alejandra, Alex, and Daniel. Waitors are very attentive and don't even judge when your friend orders 3 steaks for dinner!(Ha!) We upgraded to preferred club and appreciated the extra perks in the...More

2  Thank adorchies1115
Response from eConciergeKarla, Assistant General Manager at Dreams Riviera Cancun Resort & SpaResponded 5 days ago

Dear adorchies1115 Thank you for sharing your amazing experience at Dreams Riviera Cancun. We are so pleased to read you have liked our wonderful design as well as knowing that you have highlited the work of some of our staff members who have made the...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$226 - US$985 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$226 - US$985 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (6489)
Pool & Beach (1359)
Room & Suite (1173)
Dining (794)
Amenities (167)
Business Centre & Event Rooms (71)
Family and Play Areas (64)
Questions & Answers
Ask a question
Richard J
23 June 2018|
AnswerShow all 3 answers
Response from sresnik1 | Reviewed this property |
it was open when i went May 28th-June4th. I know that they are doing something above the bar but there was no construction while we were there
0
Votes
Nikko F
19 June 2018|
AnswerShow all 2 answers
Response from Paul-JamieRamos R |
I've heard the same thing regarding getting a taxi and not doing the excursion. I'm also traveling with kids and from what I've researched many of the excursions are all day events from early morning to night because you... More
1
Vote
niamh1971
18 June 2018|
AnswerShow all 3 answers
Response from jjbratcher0726 | Reviewed this property |
We stayed in May and the mosquitoes right at dusk were horrible. We used the spray in the room and still got many bites. We will be bringing our own during future trips.
0
Votes
Room Tips
"We had a first floor room which was convenient to get anywhere and the A/C was perfect!"
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"We stayed in a top floor room with hot tub on the deck, great views and loved the hot tub (not huge). Very..."
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"Plunge Pool upgrade"
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"Keep the AC going... GREAT when you come back form the heat !"
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