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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,386 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,616: English reviews
Long Beach, New York
Reviewed 3 April 2015

Me and my husband spent 5 days for a friend's destination wedding. The property was gorgeous, food very tasty, and great service and drinks. We upgraded to the Preferred Club and really enjoyed the extra perks. Our room had a fantastic view of the resort and ocean, and a large balcony. We would definitely return to this resort.

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Helpful?
Thank LongBeachLove
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear LongBeachLove, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will be...

Nottinghamshire, United Kingdom
Reviewed 3 April 2015

My wife and visited dreams in March for our honeymoon, I read a few reviews before hand and they were all of mixed reaction so I was abit sceptical about what we would find when we got there! And to be honest we cudnt have been more impressed for the first minute of arriving in the lobby and receiving our...

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Helpful?
1Thank Paul P
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Paul P, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks and objectives commentaries regarding our staff assistance, gastronomical and overall services during your recent stay on our property while you celebrated your honeymoon. Nothing makes us happier than to learn that the service provided was surpassing...

Calgary, Canada
Reviewed 3 April 2015

My family and I have had the pleasure of staying at this resort twice and it never ceases to amaze us. The staff at reception, the cleaning staff and the restaurant staff strive to please and they succeed every time. The resort is absolutely beautiful and is kept in pristine condition. Over the course of our week stay we had...

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Helpful?
Thank Rosa D
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Rosa D, Greeting from Dreams Riviera Cancun, Thank you so much for taking the time to write your objective impressions on regards your recent visit to our property, we appreciate your kind comments about of staff assistance, gastronomical offer, facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing your expectations and...

Los Angeles, California
Reviewed 2 April 2015

Girlfriend left a really nice make up bag behind in the room, we called the next day and neither house keeping or lost and found had any record of it being turned in. We were pretty upset that a very nice bag with personal items and makeup would not be turned in to lost and found or reported by house...

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Helpful?
5Thank Travel G
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Travel G, Greetings from this beautiful paradise! We would like to thank you for have written a review according to your girlfriend´s experience in our resort. We are terrible sorry that this isolated event occurred to tour girlfriend while she and her friend had their beach vacation in our property. As our Concierge Team mentioned in the emails that...

Fargo, North Dakota
Reviewed 1 April 2015

I attended a destination wedding at this hotel and found the service, food, pools and rooms to be top notch. They do two weddings a day and are very organized and make sure everything goes well for everything, including the dinner and after party. It was great fun! My only complaint would be something that they actually have no control...

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Helpful?
2Thank Deb0926
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Deb0926, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks and objectives commentaries regarding our staff assistance, gastronomical and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. It is important...

Reviewed 31 March 2015

We could not have picked a BETTER place for our daughters wedding! It far exceeded any of our expectations! A huge thank you to the wedding coordinator...all the employees...the spa for making us look beautiful ..,and my new friend Miguel that helped us upgrade our room! The hospitality of everyone was incredible! Matt and Erin had their DREAM wedding because...

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Helpful?
Thank MamaSuemotb
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear MamaSuemotb, Greeting form Dreams Riviera Cancun, Thank you so much for sharing your review and impressions about your recent visit to our property and your comments about staff assistance, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill your expectations specially for the beautiful memories that we were able to add...

Reviewed 31 March 2015 via mobile

Me and my wife came to this hotel for our honeymoon, absolutely amazing! They did everything for us to try make us feel special. All staff were so friendly, they work so hard. Excellent place to go to, amazing private beach. Shame about the Americans being so rude to the staff. 5******

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Helpful?
6Thank Shaun C
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Shaun C, Greeting from Dreams Riviera Cancun! Thank you so much for taking the time to write your comments about your recent stay in our property during your honeymoon celebration and also for sharing your impressions about our staff assistance, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing your expectations...

Silver Spring, Maryland
Reviewed 31 March 2015

My family and I spent five fabulous days at the resort. Loved the place...so pretty and the food is great. Staff was friendly and professional. Our room was perfect. The pools were lovely and the resort is just big enough to feel like there's lots of room to spread out but still easy to find our way around without feeling...

Review collected in partnership with this hotel
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Helpful?
2Thank EReba
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear EReba Greetings from Dreams Riviera Cancun! Thank you very much more sharing your impressions about your recent visit to our property and for your kind comments about our gastronomical offer, staff assistance, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing your expectations and our guests receive the quality service they...

Reviewed 31 March 2015

I had my wedding at Dreams Riviera Cancun on 3.6.15. It was better than I could of ever imagined! Since the moment we arrived we were treated like royalty! We were greeted by name and our room was even upgraded to a honeymoon suite! The employees were extremely gracious! We have never had service like this before. Our room was...

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Helpful?
1Thank Lizette J
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Lizette J, Greeting form Dreams Riviera Cancun, Thank you so much for sharing your review and impressions about your recent wedding in our resort and for your kind comments about staff assistance, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill your expectations and that our guests receive the quality service...

Sioux Falls, South Dakota
Reviewed 31 March 2015

Okay so this is the first review I've ever written and it's way overdue. But now that I've been to a 2nd all-inclusive, I feel I can write a better review. I traveled to Dreams Riviera Cancun Nov 2012 for a friend's wedding and there were 31 guests total (2 teenagers and the rest were ages 25-40)...and I must say,...

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Helpful?
4Thank Amy F
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Amy B, Greetings from Dreams Riviera Cancun! Thank you so much for writing your review on regards your recent visit to this beautiful destination and for your kind comments about our gastronomical offer, staff assistance, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill your expectations and that our guests receive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $388 - $1,052 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
593 questions
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Rockville, Maryland
9 months ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Preferred Club room to be close to the pools and the beach”
 of 5 bubbles 87debber, 20 Feb 2017 | Read review
“If you choose to stay in a room with a plunge pool, request a room that is behind the landscaping.”
 of 5 bubbles 694brianp, 20 Feb 2017 | Read review
“The preferred club with ocean view is awesome”
 of 5 bubbles mikeelliott812, 20 Feb 2017 | Read review
“We had a garden room which had a beautiful view of the garden area and the ocean.”
 of 5 bubbles tmarie62, 20 Feb 2017 | Read review
“Request something on the inside of the resort, or your view will suffer.”
 of 5 bubbles dean0, 19 Feb 2017 | Read review
5 of 5