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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,681 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,877: English reviews
Orlando, Florida
Reviewed 1 August 2015

This review is for travelers looking for a beach and ocean experience. Yes, Cancun and Riviera Maya are currently dealing with a seaweed problem, but this hotel is dealing with an even bigger issue. Lack of waves allow for seaweed to stay in the water near the beach, rotting and painting the water a deep brown color. There is also...

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Helpful?
15Thank Jad D
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Jad D, Greetings from this beautiful destination! Thank you for choosing our resort to spend your vacations and for taking the time to share your comments about your experience. We are terrible sorry to read that due a natural condition you weren’t able to enjoy our property like you would have liked. Regarding your comments about the seaweed, just...

Wales, United Kingdom
Reviewed 30 July 2015

I stayed here for 2 weeks and within that time I thoroughly enjoyed my stay at Dreams Riviera. The staff were exceptionally attentive, polite and nice to chat with! All my needs were catered for and you can definitely see how hard all of the staff work here to make your stay fantastic. There is so much to do and...

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9Thank Bethan J
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Bethan698, Greetings from Dreams Riviera Cancun! We cannot thank you enough for choosing our resort to spend your vacations and for the time you took to write your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the...

Los Angeles, California
Reviewed 30 July 2015

Hotel is very nice, clean with great service. All of the restaurants offer flavorful fresh food. The beach has too many seaweed! We normally want to swim in the ocean but this time we have to spent most of the time in the pool.

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Helpful?
3Thank lili409
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear lili409, Greetings from this beautiful destination! Thank you so much for choosing our resort to spend your vacations and for taking the time to share your lovely comments about our gastronomical offer, room facilities, staff assistance, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the...

Stokesley, United Kingdom
Reviewed 30 July 2015 via mobile

Just returned from a 2 week stay at the Dreams Riviera Cancun. We stayed in tropical garden rooms which were very spacious with his and hers basins, a jacuzzi bath and seperate shower . The all inclusive resort is of a very high standard with 6 a la carte restaurants including French , Mexican, Italian and Asian , an additional...

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7Thank Andrea O
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Andrea O, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family vacations and for taking the time to share your lovely comments about our gastronomical offer, room facilities, staff assistance, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests...

Westwood, New Jersey
Reviewed 29 July 2015

Loved the resort, all the amenities and the restaurants were nice (esp. one down by the pools during the day. However almost took another star off because three out of nine of us got very sick from something and my guess it was the ice for mixed drinks. What a way to ruin what would've been a perfect vacation. STICK...

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2Thank Aldonna5
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Aldonna5, Greetings from this beautiful destination! Thank you so much for choosing our resort to spend your vacations in this amazing destination and for your lovely comments about our gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We...

Hastings, United Kingdom
Reviewed 28 July 2015

My wife & I went to Dreams Riviera last November and loved it so much we took our "kids" (22 & 19) there for one last family holiday before they venture off into the big wide world. We were worried we had overemphasised just how great the hotel was but they absolutely loved it. From the moment we walked into...

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17Thank Mark T
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Mark T, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort again to spend your vacations in this amazing destination and for your lovely comments about our staff assistance, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality...

Lunenburg, Massachusetts
Reviewed 27 July 2015 via mobile

Just got back from my family's fifth visit to DRC. You can see my four other reviews each posted annually in July. This resort is top notch and earns all of it stars – and then some. Everything is perfection – the grounds, pools, staff, cleanliness, service, entertainment, restaurants. One thing that I love is that each summer there are...

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3Thank lizandamandasmom
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear lizandamandasmom, Greetings from Dreams Riviera Cancun! We cannot thank you enough for keep choosing our resort to spend your summer vacation over and over again! We truly appreciate your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive...

New York City, New York
Reviewed 27 July 2015

The place is clean, upscale, and does not show much wear and tear as most of these other resorts. Staff is super friendly. I could not find one person that was apathetic to helping us throughout our stay. Marcos in the World Cafe and another older gentleman were great in the morning. For dinner at the special Italian and French...

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Helpful?
Thank Dre V
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Dre V, Greetings from Dreams Riviera Cancun! First of all thank you very much for choosing our resort to spend your vacations in this beautiful paradise and for the time you took to write your lovely comments about our staff assistance, room facilities, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service...

United States
Reviewed 26 July 2015

First off anyone going to this resort needs to make an educated decision on if this is what they are looking for. We just got back from a 7 night vacation with our 2 boys ages 6 and 7. Beach: The beach was so disappointing that had I known there was a seaweed problem I would have changed the destination...

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5Thank CLMama
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear CLMama, Greetings from this beautiful paradise! First of all thank you very much for choosing our resort to spend your recent family vacations in this beautiful paradise and for the time you took to write your lovely comments about our room facilities, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided...

St. Augustine, Florida
Reviewed 25 July 2015

We had 3 plunge pool rooms 2151, 2150 and 2149 and they were perfect. Our group also had rooms oceanfront and on the side and they loved those too. The oceanfront room a little noisy with weddings every night but they enjoyed watching the weddings from their balconies. We would visit each other outside the plunge pool rooms, enjoyed being...

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Helpful?
Thank pgoliver
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear pgoliver, Greetings from this beautiful paradise! First of all thank you very much for choosing our resort to spend your recent family vacations in this beautiful paradise and for the time you took to write your lovely comments about our staff assistance, room facilities, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $373 - $1,352 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
#10 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
685 questions
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Rockville, Maryland
11 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont bother going”
bones643, 22 Apr 2017 | Read review
“The room was very nice and a fully stocked fridge was a nice surprise. ”
npoguy, 20 Apr 2017 | Read review
“Pool side oops were abit noisy but so tired from the sun. Didn't bother me.”
cathysH7915YJ, 19 Apr 2017 | Read review
“Always stay preferred club, oceanview, highest floor available”
SharonKitchener, 19 Apr 2017 | Read review
“Every room has an Oceanview, but it would be better to be on the second floor and higher”
slygoug, 18 Apr 2017 | Read review
5 of 5