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03/09/2017 04/09/2017
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    Now Sapphire Riviera Cancun

    Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$257
    US$233
    SAVE US$24
    US$236
    US$233
    Traveller (5713)
    Pool & Beach (1655)
    Room & Suite (674)
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    Overview
    • Excellent64%
    • Very good24%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    El Dorado Royale, by Karisma
    9,939 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Ocean Coral & Turquesa
    11,446 reviews
    #13 of 25 hotels in Puerto Morelos
     
    Hotel Sevilla
    36 reviews
    #22 of 25 hotels in Puerto Morelos
     
    Condo-Hotel Marviya
    25 reviews
    #20 of 25 hotels in Puerto Morelos
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (7,143)
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    There are newer reviews for Now Sapphire Riviera Cancun
    See the most recent reviews

    11 - 15 of 6,437 reviews

    Reviewed 4 days ago

    Now Sapphire was everything we hoped for. The food was great, especially the buffet which is normally not the case in other resorts we've been to. The entertainment crew was also extremely friendly and fun. It was an amazing experience.More

    Review collected in partnership with this hotel
    1  Thank my_mercado
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

    Dear Guest, Thank you so much for your kind words regarding your recent stay at the Now Sapphire Riviera Cancun Resort & Spa. We are so happy to hear that you enjoyed the food, buffet, and the Entertainment team. We are looking forward to having...More

    Reviewed 4 days ago

    Was very impressed with the resort from the bartenders to the nightlife. Food was great for an all inclusive. Daily entertainment entertainment staff really connected with the patrons. Would highly recommend a stay at the Now Sapphire Riviera CancunMore

    Review collected in partnership with this hotel
    1  Thank scottcallicutt
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

    Dear Guest, Thank you for letting us know how impressed you were with our services and staff. We will share your great comments with the Operations Committee. We really hope to welcome you back in the near future. Greetings from sunny Cancun! Olivia Rodríguez Social...More

    Reviewed 4 days ago

    Room service is poor. On the day of my wedding, I waited 4 hours for it. I ordered at 1. After multiple calls to the front desk, I finally received my lunch...30 minutes before my wedding. The A/C in our room wasn't very good. It...More

    3  Thank aweihe09
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

    Dear Guest, We are so happy to be a part of your important day at the Now Sapphire Riviera Cancun Resort & Spa. Your valuable observations & remarks will be shared with the Operations Committee to improve our service in every possible way, please accept...More

    Reviewed 4 days ago

    We have recently returned from a 10night stay at this hotel. We had the most terrific holiday. The staff are so helpful - nothing is too much trouble. We felt relaxed the moment we arrived. The attention to detail is phenomenal. A good choice of...More

    Review collected in partnership with this hotel
    1  Thank susanevans399
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

    Dear Guest, Thank you for choosing the Now Sapphire Riviera Cancun Resort for your last stay in Riviera Maya. We are so happy to hear that you had a terrific holiday and that you enjoyed the staff service, restaurants, mini bars, food, rooms and the...More

    Reviewed 4 days ago

    Weather, room, service, food simply outstanding. We would be thrilled to go back to this resort. The options available from a dining perspective were plentiful. Our large group was accommodated each and every time.More

    Review collected in partnership with this hotel
    1  Thank mikebA3303UM
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

    Dear Guest, Thank you very much for your fantastic review on Tripadvisor about stay at the Now Sapphire Riviera Cancun Resort & Spa. We are delighted to hear that we could exceed your expectations, especially with our service, food, room and the weather. It is...More

    El Dorado Royale, by Karisma
    9,939 reviews
    #3 of 11 hotels in Playa Paraiso
     
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    #13 of 25 hotels in Puerto Morelos
     
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    Condo-Hotel Marviya
    25 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$207 - US$602 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Puerto Morelos
    • #6 Spa Hotel in Puerto Morelos
    • #6 Luxury Hotel in Puerto Morelos
    • #6 On the Beach Hotel in Puerto Morelos
    • #6 Top resorts Hotel in Puerto Morelos
    • #7 Romantic Hotel in Puerto Morelos
    • #8 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Expedia, Booking.com, Hotels.com, Cheap Tickets, Orbitz, Agoda, Hotwire, Cancelon, HotelsforEveryone, TripOnline SA, HotelQuickly, Evoline ltd and getaroom.com so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Now Sapphire Riviera Cancun Hotel Puerto Morelos ,
    • Paradisus Puerto Morelos ,
    • Paradisus Hotel Puerto Morelos ,
    • Paradisus Riviera Maya ,
    • Paradisus Riviera Cancun Hotel ,
    • Paradisus Riviera Cancun Resort ,
    • Paradisus Cancun ,
    • Now Sapphire Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (5713)
    Pool & Beach (1655)
    Room & Suite (674)
    Dining (619)
    Hotel & Grounds (3194)
    Family and Play Areas (60)
    Bathroom (58)
    Business Centre & Event Rooms (34)
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    Ask a question
    Questions & Answers
    foodiesmith046
    21 August 2017|
    AnswerShow all 5 answers
    Response from Arlene S | Reviewed this property |
    Yes there is an Atm cash machine just off the Reception area. I would bring cash for tips small notes advisable. Unsure about pre teens in the Spa .
    0
    Votes
    Ms-truthful
    21 August 2017|
    AnswerShow all 2 answers
    Response from emipelaez | Reviewed this property |
    If you want to get one around the pool, which is huge, you will have to get up early to "reserve" them. There's no going out there around 9 or 10 and getting two chairs. Beds on the beach I'm not too sure about but we went... More
    2
    Votes
    Room Tips
    "Not lift for elderly or young children, Balcony's not safe for young kids."
    Read review
    "Sea view is better, but comes at a cost."
    Read review
    "AC wasn't the best but the room was clean and the beds comfortable."
    Read review
    "Spending the extra money for a beach/ocean front is not worth it."
    Read review
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