We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Bookit.com
US$335
Expedia.com
US$341
Booking.com
US$372
Travelocity
US$341
Orbitz.com
US$341
Hotwire.com
US$341
Hotels.com
HotelsClick
Priceline
View all 9 deals
Collapse deals
All photos (7,502)7,502
Full view
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Kids loved all the activities and we loved every bit of our experience there - will go back for sure - food excellent water beautiful - Lemongrass by far best restaurant - Great day trip to Puerto Morales and excursions to cenotes/ATV, zip line near...More
Thank Middleground
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 4 May 2017
Dear Guest,
Thank you for taking the time to share your review on Tripadvisor about your recent stay at the Now Sapphire Riviera Cancun. We are delighted to read your comments about services.
We look forward to welcoming you back again soon.
With kind regards,...More
Went with a group of family and friends for my brothers wedding. The wedding was amazing and very well organised. A magical location for a wedding.
Our room was nice although maybe a little dated. Was kept very clean and housekeeping where excellent.
Restaurants where...More
1 Thank Debra F
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 May 2017
Dear Guest,
On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to celebrate your brother’s wedding in Cancun.
We would like to thank...More
We stayed at the Now Sapphire during the first two weeks of April 2017. On arrival, the staff were very welcoming at the Reception and Concierge desks. Our Son enjoyed the Reception cookies and could not resist one whenever we passed through there. Our family...More
2 Thank MichRichSam
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 May 2017
Dear Guest,
We thank you immensely for taking the time to share your experience with others and for your gracious comments about our resort, service and staff.
Now Entertainment, Manuela, Rafael, Elvis, Francisco, Jesus will be glad to read your comments about their service. Thank...More
we came as a family of 11 people .Great time was had by all. The rooms where great ,but wish we could have had rooms closer together.Celebrated to anniversarys and Now Sapphire bannered our room doors and gave both rooms champange.the maids decorated our beds...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank kimberlyd913
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 May 2017
Dear guest,
On behalf of Now Sapphire Riviera Cancun, we want to thank you for taking the time to share such gracious comments about your stay with us and especially about our staff.
We are so glad to hear that you enjoyed the rooms, spa,...More
We had the time of our life in February when we stayed at the Now Sapphire. Special thanks to Aadee, Bruno, Vincent, Brownie, Sergio and all of the staff that made our stay magical. If you get a chance upgrade to the ambassador suite, it's...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Latinder D
Response from NowSapphireRC, Social media Coordinator at Now Sapphire Riviera CancunResponded 3 May 2017
Dear guest,
Thank you for taking the time to share your comments on Tripdavisor about your stay at the Now Sapphire Riviera Cancun.
We are so happy to read that you had a magical experience at our resort. We will share your feedback with the...More
Response from lovetogetoutofMI | Reviewed this property |
They are not what I would call "modern", more of a colonial / authentic Mexican decor. But they are nice, and big and clean - VERY clean. And the beds are VERY comfy (as mentioned by hwest0n).
Response from NowSapphireRC | Property representative |
Dear Guest,
Thank you for contacting us. It will be a pleasure to welcome you soon.
Please feel free to email us at info nosrc at nowresorts com (please put dots) with your booking information to place the special note of... More
Dear Guest,
Thank you for contacting us. It will be a pleasure to welcome you soon.
Please feel free to email us at info nosrc at nowresorts com (please put dots) with your booking information to place the special note of your wedding anniversary, please let us know the date of your anniversary. We would like to comment that our pool concierge will be glad to assist you during your stay at the resort.
We hope you have a wonderful time at our resort.
Warmest regards,
Olivia Rodríguez
Social Media Coordinator
Response from NowSapphireRC | Property representative |
Dear Guest,
Thank you for contacting us. It will be a pleasure to welcome you soon.
The hotel has taxi service 24 hrs, the rate from the resort to Cancun or Playa del Carmen is $ 45 usd (one way).
Warmest regards,
Olivia... More
Dear Guest,
Thank you for contacting us. It will be a pleasure to welcome you soon.
The hotel has taxi service 24 hrs, the rate from the resort to Cancun or Playa del Carmen is $ 45 usd (one way).
Warmest regards,
Olivia Rodríguez
Social Media Coordinator
