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Now Sapphire Riviera Cancun

Bookit.comUS$214*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$256*
US$214*
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US$256*
US$256*
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Now Sapphire Riviera Cancun
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6,766 Reviews from our TripAdvisor Community

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There are newer reviews for Now Sapphire Riviera Cancun
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Showing 6,116: English reviews
Newport Beach, California
Reviewed 22 June 2016

As long as you are not expecting the Four Seasons or Montage type of setting and service, you will love this place. The food and service were a solid 4 stars. The rooms are nice sized with a/c (thank God as it was hotter than anywhere I've ever been). The pool area is nice, however, my biggest gripe is that...

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Helpful?
Thank ms_webcasa
NowSapphireRC, Social media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for your nice words and for sharing your good experience with us and with all our potential Tripadvisor guests. It is great to know that you had a great time at Now Sapphire Riviera Cancun. Your gracious comments about the resort facilities and staff will be shared with them. We really hope to welcome...

Derbyshire, United Kingdom
Reviewed 22 June 2016

Had a wonderful 2 week stay at the Now Sapphire resort. Stayed in one of the ocean view rooms which had a beautiful view from the balcony overlooking the beach and ocean complete with our own jacuzzi. The room had a huge king bed and the air con kept us nice and cool Mini bar restocked daily with a full...

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Helpful?
1Thank Samd5678
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun. We appreciate your time to write a positive review and shared on Tripadvisor about our services and facilities....

Philadelphia, Pennsylvania
Reviewed 21 June 2016

awesome hotel, awesome service, and the food was just great! clean and nice rooms, entertainment was the best, the beach and ocean was fantastic. we went there for bachelorette away weekend and it couldn't be any better!

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Helpful?
Thank ania_kris_nati
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We really appreciate that you took the time to post your feedback and were delighted to hear that you enjoyed your stay in our Now Sapphire Riviera Cancun and really appreciated the services provided by our staff. We look forward to welcoming you back soon! Kind regards, Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com

Fort Worth, Texas
Reviewed 21 June 2016

We just got back from Now Sapphire and had an amazing time. The resort was very clean and accommodating. The service was 1st class, from the time we checked in every one we encountered who worked at the resort was nothing but helpful. We do have to give a shout out to Dillon, what an asset to have an employee...

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Helpful?
Thank MDWOOD14
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear guest, We would like to thank you for your comments of Now Sapphire Riviera Cancun and for sharing your experience with others on Trip Advisor. We are pleased to know that our efforts and commitment in taking care of our guests have met your expectations. We will share your feedback with the Operations Committee, especially with Dylan, he will...

Pennsylvania
Reviewed 21 June 2016

Been there exactly 5 years ago to the date. Wanted no excursions, did them all before just wanted to relax. Did feel there was more pushing the vacation club 90 minute talk. We did that before. Adult pool was extremely hot like bath water than before. Food and rinks were excellent, always enjoyed the preferred club lounge and several of...

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Helpful?
Thank Discochemist
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for choosing our Now Sapphire Riviera Cancun resort for your last stay in Riviera Maya. We are so glad to hear that you enjoyed your stay and that you appreciated our services. We will share your feedback with the Operations Committee and UVC supervisors to let them know your thoughts. We appreciate you have shared your...

Cape Girardeau, Missouri
Reviewed 20 June 2016

This resort lobby and common areas were really beautiful, the rooms were really nice and very comfortable and the staff was exceptional. I would go back in a heartbeat, and am actually thinking of planning another trip with a group of friends for next year.

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Helpful?
Thank Dee M
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for your fantastic review after your stay in our Now Sapphire Riviera Cancun resort. We are delighted to hear that we could exceed your expectations. Thank you for sharing your beautiful pictures! We are so happy to read that you enjoyed the rooms, lobby and the staff service provided by the staff. We look...

Reviewed 20 June 2016 via mobile

Beautiful resort! The staff was very helpful and worked so hard. We came to Now Sapphire on our honeymoon and stayed in the preferred area. The private pool was very relaxing and the pool staff was incredible. They made sure we were highly satisfied- which we were! I've stayed at other resorts in the area and the only 'issue' (if...

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Helpful?
Thank karao137
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, It is a pleasure for us to know that your stay was a wonderful time at Now Sapphire Riviera Cancun. Thank you for recognizing the great service our staff provides. We will share your review with the Operations Committee. Once again Thank you for sharing your experience with others, and we look forward to welcoming you back to...

Ipswich, United Kingdom
Reviewed 20 June 2016 via mobile

We went for 12 days and wished we'd gone for longer. All the staff were fantastic they couldn't do enough for you. The restaurants were very good especially the grill restaurant and the tappenaki restaurant. The coffee bar was open 24 hours a day . Room service was 24 hours . The beach was lovely they had people rakeing by...

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Helpful?
Thank suez137
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to celebrate your wedding anniversary in Cancun. We appreciate your words and are grateful that you took the time to post your experiences on Tripadvisor. We hope...

West Chester, Pennsylvania, United States
Reviewed 20 June 2016

I visited with girlfriends 3 years ago and loved it so much, I went back with my family and took another family of 4. Everyone was very impressed and pleased. A few things I noticed since last time: From the highway, the road to the resort has been paved. HUGE improvement!! Security stepped up a notch (or maybe just didn't...

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Helpful?
Thank Sharon K
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of Now Sapphire Riviera Cancun, we wish to thank you very much for taking the time to convey information about your second visit at our resort. Thank you for sharing your beautiful pictures. We are pleased to hear that we exceed your expectations and we are very happy to hear that you have seen improvements in...

Nuneaton, United Kingdom
Reviewed 20 June 2016

This was the first time I had been to Mexico and swum in the Caribbean and it definitely won't be the last! The resort was excellent, great pool, fantastic accommodation and very friendly staff. I walked along the beach, both ways and can honestly say we have the best looking and cleanest stretch. The food is great - so much...

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1Thank Lesley S
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We appreciate your taking the time to post such a wonderful review of your stay at Now Sapphire Riviera Cancun. We are delighted to know that you enjoyed your stay with us. It’s great to read that you enjoyed the friendly staff, accommodatios, food, beds, wildlife and the pool. We will certainly pass on your wonderful comments to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $329 - $767 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
1,050 questions
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Southampton, United Kingdom

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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra for the ocean view.”
joebX3252JO, 23 May 2017 | Read review
“No need for preferred rooms unless you want a whirlpool on your balcony. Tropical view rooms are great as well.”
Tomloo, 23 May 2017 | Read review
“Although it's not a big resort, you want to request a room in building 1 or 2 which are closest to the main pool and lobby.”
herrisons, 23 May 2017 | Read review
“Lower numbered buildings have ocean view”
D7193PRnicolem, 22 May 2017 | Read review
“I would recommend the preferred suites. Bldg 4 tropical view was very convenient to the preferred pool.”
paulawI2401XP, 22 May 2017 | Read review
5 of 5
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US$214* /night
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Prices are for 1 room, 2 adults
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