We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Now Sapphire Riviera Cancun

    Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
    011 52 81 4162 3449
    Call
    Hotel website
    Save
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     45 people are viewing this hotel
    Lock in the lowest price from our partners
    US$1,001
    View Deal
    Traveller (6051)
    Pool & Beach (1737)
    Room & Suite (692)
    Overview
    • Excellent65%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “bluewater grill” (566 reviews)
    “market cafe” (258 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Now Sapphire Riviera Cancun
    Special Offer: Fall into Savings!
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$1,001.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "34f4fe8847584d3eb7ec0089e0cf8666", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":248849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79432384],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":1011,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"34f4fe8847584d3eb7ec0089e0cf8666","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1011,"lowestMetaPrice":1001,"additionalPartner":false,"highestMetaPriceDisplay":1011,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1011,"lowestMetaPrice":1001,"highestMetaPriceDisplay":1011,"hotelName":"Now Sapphire Riviera Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM0ZjRmZTg4NDc1ODRkM2ViN2VjMDA4OWUwY2Y4NjY2IiwiQUlLIjoiYzk5MjFmMzQ5ZDE5NDkyYTkyYmQyMGE2YjFhNjBhZTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$1,001", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78879954":"OrbitzEWS","65691673":"Hotwire","65048501":"IB_VerticalBooking_1Fy7LKy","32695476":"Expedia","109267627":"HotelsCom2IB","79432384":"CheapTicketsEWS","53922955":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (7,584)
    There are newer reviews for Now Sapphire Riviera Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,591 - 1,595 of 6,814 reviews

    Reviewed 18 October 2016 via mobile

    We are in our last couple of days of a 14 day holiday at this resort and I wish I could stay for another 14. We are staying in an Ocean front room and can't be happier with our accommodation. We have made use of...More

    Thank Debra G
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 20 October 2016

    Dear Guest, Thank you for taking the time to share your past experience at Now Sapphire Riviera Cancun. We are delighted to read your comments about our rooms, food and staff. We are extremely thankful to read that our staff was wonderful. Thank you ver...More

    Reviewed 18 October 2016

    Age group 50/60 Arrived 27 September from London with a friend for 12 days. Booked a Preferred Club which is supposedly an upgraded suite in a premium location, giving you priority check-in, access to a private lounge which we rarely visited, but loved the adults-only...More

    Thank carolinebr3
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 20 October 2016

    Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for sharing your comments on Tripadvisor about your stay with us. We are very happy, that we could make your...More

    Reviewed 18 October 2016 via mobile

    Like a lot of people, we also read the reviews on a resort before we book. We were encouraged to see that most reviews were very positive. The few that were negative clearly don't travel to tropical locations often (people appalled at open air lobbies...More

    Thank susanp1007
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 19 October 2016

    Dear Guest, On behalf of the Now Sapphire Riviera Cancun family, it gives us great satisfaction to know he have met your expectations. Thank you for sharing your review on Tripadvisor. We are happy to read that your stay was a great time, and we...More

    Reviewed 18 October 2016

    From the time we arrived at the resort to our last day the service was exceptional! My Wife and I decided to have a destanation renewal for out 10th yr and invited over 30 family and friends to join us. We brought our two younger...More

    Review collected in partnership with this hotel
    Thank dredebo20
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 19 October 2016

    Dear guest On behalf of Now Sapphire Riviera Cancun, we wish to thank you very much for taking the time to comment about your experience in your recent stay at our beautiful resort. We are so happy to know that our staff were helpful. They...More

    Reviewed 18 October 2016

    We have a wonderful time , Staff was amazing and very attentive. Every where on the resort we visited was very clean and well kept. The entertainment Team did a great job. Our only negative would be too much time from when the Pool Bar,...More

    Thank wamster2
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 19 October 2016

    Dear Guest, It is a great satisfaction for us to know that we could meet your expectations, and you have enjoyed your stay with us. At Now Sapphire Riviera Cancun we all try our best in order to provide our guests with a perfect service...More

    Excellence Riviera Cancun
    12,812 reviews
    #2 of 28 hotels in Puerto Morelos
    0.5 km
     
    Moon Palace Cancun
    23,100 reviews
    #23 of 177 hotels in Cancun
    12.9 km
     
    Dreams Riviera Cancun Resort & Spa
    6,434 reviews
    #11 of 28 hotels in Puerto Morelos
    0.8 km
     
    Secrets Silversands Riviera Cancun
    11,040 reviews
    #4 of 28 hotels in Puerto Morelos
    1.9 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$204 - US$857 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Puerto Morelos
    • #6 Spa Hotel in Puerto Morelos
    • #6 Luxury Hotel in Puerto Morelos
    • #6 On the Beach Hotel in Puerto Morelos
    • #6 Top resorts Hotel in Puerto Morelos
    • #7 Romantic Hotel in Puerto Morelos
    • #8 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Hotels.com, HotelsforEveryone, Hotwire, Travelocity, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Now Sapphire Riviera Cancun Hotel Puerto Morelos ,
    • Paradisus Puerto Morelos ,
    • Paradisus Hotel Puerto Morelos ,
    • Paradisus Riviera Maya ,
    • Paradisus Riviera Cancun Hotel ,
    • Paradisus Riviera Cancun Resort ,
    • Paradisus Cancun ,
    • Now Sapphire Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (6051)
    Pool & Beach (1737)
    Room & Suite (692)
    Dining (644)
    Hotel & Grounds (3396)
    Bathroom (66)
    Family and Play Areas (60)
    Business Centre & Event Rooms (37)
    Nearby
    Nearby HotelsSee all 28 hotels in Puerto Morelos
    Excellence Riviera Cancun
    12,812 reviews
    .45 km away
     
    Dreams Riviera Cancun Resort & Spa
    6,434 reviews
    .79 km away
     
    Secrets Silversands Riviera Cancun
    11,040 reviews
    1.93 km away
     
    Nearby Restaurants
    John Gray's Kitchen
    509 reviews
    3.40 km away
    Salciccium Food Truck Village
    167 reviews
    3.26 km away
    La Playita
    367 reviews
    3.36 km away
    My Paradise
    172 reviews
    2.92 km away
    Nearby Attractions
    Croco Cun Zoo
    1,579 reviews
    2.28 km away
    Akabal Spa
    11 reviews
    3.16 km away
    Ojo de Agua Beach
    184 reviews
    3.59 km away
    Parroquia Catolica de San Jose
    93 reviews
    3.62 km away
    Ask a question
    Questions & Answers
    Laxmom212
    13 December 2017|
    Answer
    Response from jp5863 | Reviewed this property |
    You might try the dinner on the beach. Individual tables that are very private. Or a couple of the restaurants have tables set up outside that are very nice.
    0
    Votes
    danarinaldo
    8 December 2017|
    AnswerShow all 6 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon! The coupons are not credit, you can pay part of the additional services in the resort such as romantic dinner on the beach, a bottle of... More
    0
    Votes
    jjl20152015
    7 December 2017|
    AnswerShow all 3 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, It will be a pleasure to welcome you soon! We really hope to welcome you and you can enjoy our resort facilities and services. See you soon! Warmest regards, Olivia Rodríguez Social Media Coordinator
    0
    Votes
    Room Tips
    "I wouldn't waste money on the room with the Jacuzzi... you're barely in your room anyway!"
    Read review
    "No elevators, so if you don't like stairs, pick a room on the bottom floor! We were on the top floor, so..."
    Read review
    "Buildings 4 and 5 are very central, go for the ocean view"
    Read review
    "We had booked tropical view, but upgraded to ocean view, we love the ocean"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing