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    Now Sapphire Riviera Cancun

    Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
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    03/09/2017 04/09/2017
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    US$243US$257
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    Traveller (5717)
    Pool & Beach (1655)
    Room & Suite (674)
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    Overview
    • Excellent64%
    • Very good24%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Catalonia Playa Maroma
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    #4 of 5 hotels in Playa Maroma
     
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (7,159)
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    There are newer reviews for Now Sapphire Riviera Cancun
    See the most recent reviews

    1,681 - 1,685 of 6,451 reviews

    Reviewed 13 July 2016

    Great hotel that exceeded our expectations. Staff very friendly and helpful. Very pleased with the food. Well worth upgrading to Preferred Club Ocean Front rooms. We are likely to re-book some time in the future.More

    Thank SN34
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 15 July 2016

    Dear Guest, Thank you for your kind feedback regarding your recent stay at our Now Sapphire Riviera Cancun. We are delighted to hear that you enjoyed your days in Riviera Maya. We will share your feedback with the Operations Committee. We really hope to welcome...More

    Reviewed 13 July 2016

    My fiance and I recently visited Now Sapphire for a wedding in July! For the wedding itself, the coordinators were very helpful, and not only was the ceremony and reception space decorated very well (the bride and groom DID bring many of their own decor),...More

    Thank Lisa S
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 15 July 2016

    Dear Guest, On behalf of Now Sapphire Riviera Cancun, we wish to express our deep gratitude to you for making an exception and for taking the time to share your experience on Tripadvisor. We are very conscious that we have created a wonderful atmosphere and...More

    Reviewed 13 July 2016 via mobile

    Can for honeymoon. Upgraded to maximum only to find out after 1 week of stay that our mini bar should have been full and stock up daily. We paid much more than other couples around with same package. Would givw it 5* if nkt for...More

    3  Thank nikitapoops3
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 13 July 2016

    Dear guest, Thank you for sharing your review on Tripadvisor about your recent stay at ou resort. Please accept our sincere apologies for any inconvenience you have experienced during your stay at our resort. This is not the standard of what should be expected in...More

    Reviewed 12 July 2016

    My wife and I went for a short Summer trip to NY and then to Mexico. We stayed at the Now Sapphire Riviera Cancún in June of this year and had booked the Preferred Service. We can only recommend the Preferred Service, as it gives...More

    1  Thank Alex_y_Myrna
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 13 July 2016

    Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor following your stay at Now Sapphire Riviera Cancun. We were delighted to read that you have been overall impressed with the quality of our resort and service. Your gracious comments will...More

    Reviewed 12 July 2016

    After a very tiring aeroplane and shuttle taxi journey to the Sapphire Resort, when we entered the gates of the resort, the cool air and fountains and the staff welcome made up for the long journey. Rooms were cool and cleaned twice daily and staff...More

    Review collected in partnership with this hotel
    Thank balvindersaund
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 13 July 2016

    Dear Guest, Thank you for sharing your feedback from your recent stay at Now Sapphire Riviera Cancun. We are delighted to read just how much you enjoyed your stay at our resort. Thank you for acknowledging the friendliness and attentiveness of our team; it is...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$216 - US$587 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Puerto Morelos
    • #6 Luxury Hotel in Puerto Morelos
    • #6 On the Beach Hotel in Puerto Morelos
    • #6 Top resorts Hotel in Puerto Morelos
    • #6 Spa Hotel in Puerto Morelos
    • #7 Romantic Hotel in Puerto Morelos
    • #8 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Orbitz, Hotels.com, Expedia, Booking.com, Cheap Tickets, Agoda, Hotwire, HotelsforEveryone, TripOnline SA, Evoline ltd, Cancelon, HotelQuickly and getaroom.com so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Now Sapphire Riviera Cancun Hotel Puerto Morelos ,
    • Paradisus Puerto Morelos ,
    • Paradisus Hotel Puerto Morelos ,
    • Paradisus Riviera Maya ,
    • Paradisus Riviera Cancun Hotel ,
    • Paradisus Riviera Cancun Resort ,
    • Paradisus Cancun ,
    • Now Sapphire Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (5717)
    Pool & Beach (1655)
    Room & Suite (674)
    Dining (620)
    Hotel & Grounds (3195)
    Family and Play Areas (60)
    Bathroom (58)
    Business Centre & Event Rooms (36)
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    Ask a question
    Questions & Answers
    jp5863
    23 August 2017|
    AnswerShow all 2 answers
    Response from lovestraveling2011 | Reviewed this property |
    Yes, they had a variety of musicians in the main lobby every evening. They were primarily acoustic guitar players, but I seem to recall a singer or two as well. All were very good and helped to enhance the ambiance of the... More
    0
    Votes
    Leah T
    23 August 2017|
    AnswerShow all 2 answers
    Response from lovestraveling2011 | Reviewed this property |
    The kids and I had no problems drinking the water served in the restaurants or the bottles of water provided in the minibar/refrigerator in the room.
    0
    Votes
    jp5863
    22 August 2017|
    AnswerShow all 4 answers
    Response from Alberto G | Reviewed this property |
    Hot dogs, burgers, nachos, most likely snacks foods.
    2
    Votes
    Room Tips
    "The garden view is just as beautiful as the ocean view and it costs less per night to stay in."
    Read review
    "We were on the 3rd floor of Bldg 14, right in the middle of the resort. Close to beach/pool, adults-only..."
    Read review
    "sea view or close to the sea"
    Read review
    "Go for Preferred"
    Read review
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