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Azul Beach Resort Riviera Maya

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Azul Beach Resort Riviera Maya
Azul Beach Resort Riviera Maya
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3,063 Reviews from our TripAdvisor Community

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Showing 2,756: English reviews
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Baltimore
Reviewed yesterday NEWvia mobile

We just left after another amazing week at Azul Beach. Even though this was an adults -only trip, we still decided to head to Azul beach simply because of the service we get while there. EVERYONE at the resort goes out of their way to accommodate you no matter if you need it or not. Joan and Oscar took care...

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Thank Amyeprice77
Reviewed 2 days ago NEWvia mobile

The attention was outstanding. The food as well. Mari Carmen, Mario, Alain, Mara, Joan, Carlos as personal concierge did a great job. Esmeralda as the spa manager great attention, and Anita a great massage therapist. All the staff in every restaurant where very attentive one time in the Asian cuisine one I even arrived 10:55 pm they closed at 10...

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1Thank Sergio A
Cork
Reviewed 2 days ago NEW

Our trip was amazing. So relaxing. Food was lovely and all the staff were so friendly. Bettyna at the adult only pool bar was amazing. She was the life of the pool are. So friendly and fun and kept the drinks flowing all day.

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Thank Sarahj92h
Reviewed 2 days ago NEW

This was our first all-inclusive resort, and I was expecting to get good service, but not great service. I was pleasantly surprised from the moment we stepped on to the property--everyone we encountered was well-trained and more than happy to assist. It was Disney-worthy service! We especially enjoyed the servers, and had great conversations with many of them. Erick at...

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Thank Kristi P
Virginia Beach, Virginia
Reviewed 3 days ago NEW

This was our second time to this resort as a family. The service was great as always. Our check in was efficient and our room was ready once we arrived by 3pm. We had the Family Room which was big enough for the four of us. The resort was small, but perfect size for our vacation. You didn't feel overcrowded...

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Thank Beachgoer26
New York City, New York
Reviewed 3 days ago NEW

Just at home after a great time at Azul food, service, room, staff and areas are excellent. The people were friendly we had the opportunity to meet other couples from New York and become friends. About the staff i love the job and effort they put to make all guest stay pleasure. If i could mention all the employees there...

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Thank NellyM0412
Reviewed 3 days ago NEW

The hotel has the Nickelodeon experience, which means all the characters of the show continue to appear throughout the day and there are also small "meet and greet" events so the kids can interact with them at the kid´s Club. The facilities are small but this is a good thing that makes everything to be close by so you don´t...

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Thank Daniel R
Reviewed 4 days ago NEW

Wonderful staff, gorgeous surroundings, great accommodations. We would definitely visit again and again. Restaurant staff, maintenance, concierges-all were friendly and professional. A great family resort that kids love. This is a great place for a family vacation regardless how large or small.

Review collected in partnership with this hotel
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Thank mvwoody
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear mvwoody, Thank you for your delightful review! It's so great to know that our team provided you with a superior level of service and catered to your every need. Thank you very much for recognize their effort. I am sure they did their best in order to provided you an excellent service. I am glad to know that you...

Lake Peekskill, New York
Reviewed 4 days ago NEW

Our stay was incredible. We were only visiting for 5 days (3 of the 5 days it rained) and we still had a blast! Beach bums accommodated our stay for a wedding. Perfect wedding resort! There must have been a dozen weddings there while we were there. Very clean, GREAT food. HIGHLY recommend. For the record, this is the first...

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Helpful?
Thank ktross5
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear ktross5, Thank you for your wonderful review and kind words, it was a pleasure to host your holiday and be a part of your wedding. A big thanks to Beach Bum Vacation for recommending us to you, I am happy to know that even with the rain you had a blast and enjoyed your visit. Thank you very much...

Reviewed 4 days ago NEW

This is our fourth all-inclusive, third in Mexico. Family of four, two young boys ages 12 and 10. We had family swim-up suite. We prefer smaller places and really enjoyed our time here. The service is absolutely exceptional. True credit to the hotel and its service-oriented culture. The property was immaculate and we enjoyed the low-profile architecture; the food was...

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Thank 545alisonl
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Alison L, Thank you for such a wonderful, well-formed review. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our team. I am gald to know that you receive an exceptional service. I am...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $439 - $1,570 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Puerto Morelos, Mexico
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
557 questions
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Questions? Get answers from Azul Beach Resort Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a family room for a family with 2 children”
kieronp596, 24 Apr 2017 | Read review
“We had swim up room - great”
Nuttyfam, 23 Apr 2017 | Read review
“Swim up room block 7.”
joshsmumYork, 22 Apr 2017 | Read review
“Only if you are an owner will you get a good room!”
SDTCalgary, 21 Apr 2017 | Read review
“All the rooms are amazing and are comfy to sleep in”
JamesH1556, 15 Apr 2017 | Read review
5 of 5