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Excellence Riviera Cancun

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Excellence Riviera Cancun
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10,653 Reviews from our TripAdvisor Community

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Showing 10,291: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

My fiance and I decided to have our wedding at the Excellence and were really excited to be able to visit the resort before our date next year. As beautiful as they are, the pictures do not do this place justice. It is even more breath taking than I had imagined. From the moment the front doors swung open, every... More 

Helpful?
1 Thank Marisa C
Worcester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

It is difficult to know what to say about Excellence Riviera that has not already been said. Our third time at this resort but fourth to the Excellence Group. Had a swim up room which gives loads of space, the hammock is lovely as is the double sunbed especially when in the sun (and not all rooms have the sun... More 

Helpful?
1 Thank sastamworth
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW

Just returned home from our 2nd stay and it really does feel like home. Always friendly and extremely helpful staff at every level - whether they are bartenders, waiters, grounds keepers, maintenance, housekeeping... always friendly and smiling. The food was great as usual - our favorite is of course is Spice. The Lobster House & The Grill are spectacular for... More 

Helpful?
1 Thank chm-mom
Ottawa, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW

We just returned from the Beautiful Excellence Riveria Cancun. This was our 6th visit to Mexico, but our first time to this resort, and it won't be our last! We were greeted with the "Welcome Home' and champagne. Checkin was quick, and they changed our suite to Block 6B, no problem. The swimup suites are amazing!! They are very well... More 

Helpful?
1 Thank LuvinTheSun1
New Hyde Park, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Had junior swim up room; many good amenities but could live without it;depends on your monetary issues. Lovely bars;especially Martini Bar. I would never have ordered Lemon Drop Martinis at home but they are delicious!! Catamaran wonderful!free and they instruct you on use! Snorkeling so close to the resort and under $100 for both of us! Meals wonderful but we... More 

Helpful?
2 Thank llacorte14
Bloomington, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

My husband and I went to the Excellence in Playa Mujeures last year after a lot of research on the best adults only, all-inclusive resort. We LOVED it and wanted to go back for our honeymoon. However, we decided to branch out about 30 miles and try a different property. If you've never been to an Excellence, I can't recommend... More 

Helpful?
2 Thank meganhead
Gainesville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This was our 2nd vacation at an Excellence resort, but first for this location. This resort is about a 15-20 minute drive from the airport. The food and accomodations were excellent, but the staff made it memorable. Jessica did a great job leading our bike ride as well as water aerobics! Lisbeth, Axel and Luis was our go to staff... More 

Helpful?
1 Thank spmc12
Chicago, Illinois
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 days ago NEW

This was my fifth all inclusive adults-only resort vacation, and I have to say this one moved to the top of my list. The only one is comes close to from a quality standpoint is El Dorado Royale, but I think Excellence beats it for a couple reasons. Pros: -Short trip from the airport. Flying direct from Chicago on a... More 

Helpful?
9 Thank Jamie K
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

This was our first time, at this resort but friends have been there a number of times and set the expectations. The beach is pristine, the resort is manicured and so clean and the food is amazing. I would like to call our one staff member in particular - Luis was our private cabana attendant and went so far above... More 

Helpful?
3 Thank Morgan D
Victoria, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

We have stayed on about six other resorts in Mexico over the past number of years and with out a doubt the Excellence Riviera Cancun resort is by far the best we have stayed in. When choosing a resort the things that are important to us is the location (weather) the facility, the staff and the food. After two recommendations... More 

Helpful?
4 Thank Greg G

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Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $473 - $1,001 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Excellence Group LLC, BookIt.com, Priceline, Cheap Tickets and Travelocity so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,574 questions
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Questions? Get answers from Excellence Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms around the Spa area are quieter than the ones around the main pools.”
 of 5 bubbles chm-mom, 2 Dec 2016 | Read review
“Non Club Blocks 1, 2, and 6B get the sun all day”
 of 5 bubbles LuvinTheSun1, 2 Dec 2016 | Read review
“All rooms seem good”
 of 5 bubbles llacorte14, 1 Dec 2016 | Read review
“I preferred a pool view room in the back. Quieter and still beautiful.”
 of 5 bubbles meganhead, 1 Dec 2016 | Read review
“Excellence club has beach views and 3rd floor has the best views.”
 of 5 bubbles spmc12, 1 Dec 2016 | Read review
5 of 5
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