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Excellence Riviera Cancun

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Excellence Riviera Cancun
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11,517 Reviews from our TripAdvisor Community

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Showing 11,108: English reviews
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Reviewed yesterday NEWvia mobile

Let me start by saying that this is a very nice resort. My new wife and I just returned from a 10 day stay at the Excellence. We were married there on the 20th of April. As our luck would have it, we had rain the day before and the day of our wedding. We had planned a beach wedding...

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Thank dennis p
Vail, Arizona
Reviewed yesterday NEW

I'm writing this review while we're still at the Excellent Riviera Cancun -- let me first say that this resort absolutely deserves five stars and that's exactly what I'm giving it. I won't go through a list of names, but every single employee here deserves accolades for a superb job. My wife and I are here from April 22 -...

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2Thank VailAZ
Columbus
Reviewed yesterday NEW

Stayed here for our honeymoon 8 years ago and have been looking forward to coming back. The Excellence did not disappoint. From Valet at arrival, to front desk, housekeeping, hostesses, bartenders, servers; everyone we encountered was amazingly friendly and helpful. The service here is unmatched. I love the layout of the pools, there were days we felt like hearing the...

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1Thank bqad_2003
Rochester, Illinois
Reviewed yesterday NEW

We absolutely love the Excellence Riviera Cancun. This was out third time visiting. The junior swim up suite is the best. Right by the pool yet private. We had drink service all day and it was wonderful. The pools are clean and wonderful. We absolutely love the food. We have never gotten a bad meal. Everything is fresh and delicious....

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Thank Illini57
Quincy, Massachusetts
Reviewed yesterday NEW

This was our 2nd time staying at the Excellence Riviera Cancun. Everyone is really friendly, the place is always clean and the food is always good and available. Unfortunately, we had two days of rain, but our new friends in the Excellence club pool and the Excellence pool staff made the rain bearable. One of the main reasons why we...

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Thank jmedeiros2017
Reviewed yesterday NEW

This is our second trip to Excellence Riviera Cancun and we are so happy that we came back. The service is beyond excellent. Everyone is there to make your stay the very best. The food is also outstanding. We love the french restaurant, Chez Isabelle. We also love tennis and the pro here, Alfonso, was really good. He did a...

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Thank Janet S
Grayson, Georgia
Reviewed yesterday NEW

I don't know where to start! I've gone to Cancun every April for the past 5 yrs & this resort was by far my favorite! The food was A.W.E.S.O.M.E! I didn't have a bad meal. The pools were all great & I love that they have so many little huts for shade if needed. The rooms were cool, the beds...

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Thank Kelly H
LaGrangeville, New York
Reviewed 2 days ago NEW

We had very high expectations after staying at Excellence Punta Cana 3 years ago. The bar for Excellence Riviera Cancun was set high and to their credit the food, our accommodations, and the staff for the most part all lived up to our hopes. We stayed in the 2 story rooftop suite which was facing the ocean and was amazing!...

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3Thank David S
Savannah, Georgia
Reviewed 2 days ago NEW

My husband and I had a great time on our honeymoon here! Some staff members that we feel went above & beyond and truly made our experience "excellent" were Monica and Javier from the activities group, Antonio who made fantastic pizzas and crepes, Abel from Basmati who we liked so much the first time we went back for our romantic...

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2Thank Emily S
Saint Louis, Missouri
Reviewed 2 days ago NEW

We highly recommend ERC. The staff was so nice, so friendly and the service was impeccable. They made our stay at the resort one of the best vacations ever. We upgraded to the Excellence Club. The extra amenities was well worth the upgrade. We also recommend booking a VIP Beach lounger with Axel for the day. The beach lounger amenity...

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2Thank skintz523

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Free Internet
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $433 - $804 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the junior swim up suite.”
Illini57, 26 Apr 2017 | Read review
“We stayed in the club and loved that.”
janetsJ7063LH, 26 Apr 2017 | Read review
“Roof top suite or swim-up suite are our favorites.”
P2095GTdavids, 25 Apr 2017 | Read review
“I would get a first floor swim out room.”
751KentC, 25 Apr 2017 | Read review
“Swim Up Suite in Building 2 facing the spa - backyards are luxurious with beautiful trees”
537jodim, 25 Apr 2017 | Read review
5 of 5