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Excellence Riviera Cancun

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Excellence Riviera Cancun
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10,931 Reviews from our TripAdvisor Community

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Showing 10,550: English reviews
Denver, Colorado
Reviewed yesterday NEW

I'm a picky traveler, but Excellence far exceeded my expectations. We were there for 5 nights and never left the resort because it had so much to offer. The entertainment was fun and festive, the food was phenomenal, and the staff was exceptionally friendly. A few favorites and pointers... - Go to the bar to get your own drinks. The...

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5Thank Laura W
Nashville, Tennessee
Reviewed yesterday NEW

We have stayed at several all inclusive in the Caribbean and Mexico and we feel like this was the best resort comparing food, rooms and service. Will definitely return. Could possible be our only resort for the Cancun area.

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1Thank dhkhchrh0116
Leeds, United Kingdom
Reviewed yesterday NEW

This resort surpassed our expectations. Every effort is made to make your stay easy and comfortable. All inclusive really does mean all inclusive! Wifi, room service (many times a day if required!) mini bar + full bottles of spirits of your choice. Constant concierge for bringing drinks or snacks, cleaning your glasses or setting up the towels on the outdoor...

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3Thank Chirpycharliec
Reviewed yesterday NEW

the location of this hotel was great. The food was awesome, the drinks wonderful, and the staff was outstanding. We attended a wedding here and it was very well done (and the cake was good too) The entire facility was always clean, and the live bands was an added bonus.

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1Thank Carol C
Toronto, Canada
Reviewed yesterday NEW

We have been to about 12 resorts in this area and this is the BEST one!! From the time we arrived to the time we left we felt pampered by their excellent staff. In fact I kept saying wow....they always seem to EXCEED my expectations. They always went above and beyond. AND this was over Christmas and New Years when...

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3Thank GrimsbyGirl
Long Island, NY
Reviewed yesterday NEW

Have stayed at over 20 all inclusives, but first visit to an Excellence resort. Wife and I just came back from 7 days which we enjoyed very much. Paid extra for excellence club, not sure if was worth it. The trip started with a problem as we arrived about 7PM and were brought to our oceanfront room which had twin...

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4Thank dscoent
Bettendorf, Iowa
Reviewed yesterday NEW

My husband and I first came to ERC for our 25th anniversary and were blown away and since that time we find it hard to go anywhere else for this type of vacation....and always find ourselves comparing other places to this. My husband's work has started coming here for a reward trip the last few years, so we get to...

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1Thank Carol H
Lowell, Massachusetts
Reviewed yesterday NEW

My wife and I stayed at the Excellence Riviera Cancun from Jan 7 to Jan 13. We have been to the Riviera Maya many times before but this was our first visit to this resort. We wanted to try a smaller resort than we had previously been to - many have a much larger footprint and getting around can take...

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2Thank Peter B
Reviewed yesterday NEWvia mobile

This place was amazing, it exceeded all our expectations. Champagne on arrival and treated like royalty until we left. Food was delicious, the lobster house was our favourite but every other restaurant was amazing. It was like walking into a top class restaurant in any capital city, the staff in each restaurant were fantastic. The staff over all, from housekeeping...

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Thank Thomas M
Reviewed yesterday NEW

My husband and I just got back from a week at the Excellence. We really both couldn't find one negative thing to say about this resort. It was our first time doing adults only.. well worth it. To start, the check in process was smooth. We were greeted with cool towels and a champagne. It was a trip for our...

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1Thank Randi M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $480 - $996 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Expedia, Excellence Group LLC, BookIt.com and Cheap Tickets so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 Luxury Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,677 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely recommend the swim out rooms - convenience and luxury”
 of 5 bubbles Chirpycharliec, 15 Jan 2017 | Read review
“We had a Jr Suite and it was very nice.”
 of 5 bubbles carolcU2181BF, 15 Jan 2017 | Read review
“Buildings 1, 2 & 3 are closest to lobby, restaurants, bars, theatre etc.”
 of 5 bubbles 731randim, 15 Jan 2017 | Read review
“building 7 is best location to pool and beach”
 of 5 bubbles sandynolanc, 15 Jan 2017 | Read review
“Block 2 second floor overlooking the pools is where we asked for it was very quiet with a beautiful view.”
 of 5 bubbles 894mariab, 15 Jan 2017 | Read review
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