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Excellence came highly recommended to us by family and friends who have been to two separate locations (Playa Mujeres & Punta Cana). My fiance and I spent 5 days here at Riviera Cancun in August 2017, and we have zero complaints! Our room was on...More
Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More
68 Thank william h
Response from Excellence G, Community Manager at Excellence Riviera CancunResponded 4 July 2017
First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers.
We are amused to read your amiable words regarding your stay...More
I've been to several adult only, all inclusive resorts around the area but this resort takes that cake! From the beginning to the end, our trip to Excellence Riviera Cancun was incredible! Talk about getting pampered! This resort knows what they are doing and is...More
One word, as used by the wonderful staff at this resort – EXCELENTE!
This was our first stay at the Excellence Riviera Cancun and we were amazed. The customer service is the best I have ever seen anywhere.
1. Staff – There is not enough...More
Our recent visit to Excellence Riviera Cancún was literally the best vacation I've ever had. Our travel agent booked us for eight days at the resort on just a few days' notice after our planned cruise vacation out of Miami was impacted by Hurricane Irma....More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$340 - US$720 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
Non-Smoking Rooms ,
Number of rooms
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They have the ability to exchange Dollars to Pesos at the front main desk. We always upgrade to their Excellence Club membership and with the membership they have an Excellence Club lounge and private check-in. One year I... More
They have the ability to exchange Dollars to Pesos at the front main desk. We always upgrade to their Excellence Club membership and with the membership they have an Excellence Club lounge and private check-in. One year I had large bills to break down and all I did was simply go to the Excellence club lounge and one of the staff was able to provide me with change. Trust me, there are many people at the resort who will be able to help you. Enjoy!
We were there in September and like the other response it is a hit an miss. I found early in the morning and late evenings best time to use the internet, however; when I am on vacation I tend to stay away from my laptop and... More
We were there in September and like the other response it is a hit an miss. I found early in the morning and late evenings best time to use the internet, however; when I am on vacation I tend to stay away from my laptop and iPhone. 'Smile'