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This was our first time to the resort and we were very pleased. The staff is extremely kind, friendly, efficient and helpful. We enjoyed the food although we mainly ate at The Grill. We really enjoyed the breakfast and lunch buffets. We had a swim...More
Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More
130 Thank william h
Response from Excellence G, Community Manager at Excellence Riviera CancunResponded 4 July 2017
First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers.
We are amused to read your amiable words regarding your stay...More
Plus: adult only hotel (no children screaming around..just beautiful relaxing music everywhere), 6 pools (they are all over the resort..small rivers where you can swimm or just float and relax, jacuzzi as well) restaurants - Italian, Indian, French, Pizza and much more (there is no...More
I am typically not a traveler that enjoys all inclusive resorts, but this experience was awesome.
- Staff is super nice, attentive to detail, approachable. Shot out to the manager and crew of Spice restaurant that made my birthday Saturday night a blast.
This was our third Excellence experience and each time we go to one, I want to live there forever! We just came home from ERC this past week. This place is AMAZING!!! The resort itself is incredibly beautiful, with lush gardens and scenery you will...More