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Excellence Riviera Cancun

13,065 reviews
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Traveller (15938)
Room & Suite (3199)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster house”(2,001 reviews)
“lazy river”(1,114 reviews)
“chez isabelle”(771 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Excellence Riviera Cancun
Special Offer: 2018 Early Sale! 48%
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Reviews (13,065)Write a Review
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1,918
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187
115
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9,831
1,918
555
187
115
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All reviewslobster houselazy riverchez isabellemartini barthe grillflavor marketsol barbarcelona restaurantcafe kafeour honeymoonroom servicefrench restaurantclub poollas olasmichael jackson showclub levelswim up room
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4,781 - 4,785 of 12,606 reviews
Reviewed 2 June 2015

First time visitor. l learned there is a 30% return guest rate which after experiencing the facilities the return rate is not surprising. Restaurants presented top class food accompanied by first class staff serving you.. All the drinks were top shelf and overall it was...More

8  Thank davidmcl
Reviewed 1 June 2015

My husband and I traveled to this resort for our honeymoon and it was PERFECT. The staff was super nice, the food was great (especially the Hibachi grill), the spa was heavenly, the pools clean, the rooms immaculate, and the drinks cold!! I don't think...More

5  Thank MandyDeVore
Reviewed 1 June 2015

My husband and I visited the Excellence Riviera Cancun from April 4-11th. It certainly exceeded our expectations and the positive reviews are spot on. We travelled from Moncton, NB Canada through WestJet Vacations and after a busy arrival at the Cancun airport we were only...More

16  Thank Lori M
Reviewed 1 June 2015

Didn't really think it was possible to improve Excellence but they have done it - beautifully renovated rooms, Coffee shop, Tapas restaurant. I have seen requests for these things in previous reviews and Excellence management has listened and responded - this is a sign of...More

8  Thank K_man063
Reviewed 31 May 2015

We returned to the excellence mexico for the forth time, we were a party of six, everything about this hotel is first class, we met the management at the returnees party they could not make us more welcome,staff are very friendly and helpful, the food...More

3  Thank Peter T
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$351 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$351 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (15938)
Room & Suite (3199)
Pool & Beach (3105)
Dining (1428)
Hotel & Grounds (8211)
Bathroom (188)
Business Centre & Event Rooms (66)
Family and Play Areas (40)
Questions & Answers
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Room Tips
"Club rooms needed for heated pool in winter."
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"If you want a quiet vacation book the club area, other pools can get a bit noisy during the day"
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"Follow the dress code"
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"spa blocks for quiet rooms"
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