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Excellence Riviera Cancun

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$523*
US$422*
Great Deal
US$523*
US$523*
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Excellence Riviera Cancun
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11,511 Reviews from our TripAdvisor Community

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There are newer reviews for Excellence Riviera Cancun
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Showing 11,102: English reviews
Halling, England, United Kingdom
Reviewed 27 March 2014

This is the second time my mother and I have stayed at Excellence Riviera Cancun and again we thoroughly enjoyed ourselves. The only down side was the time you had to get up to get a decent spot on the beach or by the pool, most mornings up by 6am to be out of the room by 6:30am. We did...

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4Thank Louise H
Washington, DC
Reviewed 26 March 2014

I had a wonderful time last week at this beautiful resort. The best choice I made was to stay in their Club section which provided more quiet on the beach, easy access to beach chairs, and constant wait service on the beach. You must try their iceberg - a corona with a margarita floater!! The staff at this resort is...

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6Thank ProvoLover
Dallas, Texas
Reviewed 26 March 2014

Large property - never felt crowded - plenty of seating at beach or pools. Great for a group or couple. Was a mature crowd - late 20s and up. Plenty of a variety of FREE activities like sailing, tennis lessons, kayaking, mud facial... Plenty of variety for breakfast and lunch. Dinners were nicest meal - we especially enjoyed Hibachi and...

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2Thank Bethany F
Tucson, Arizona
Reviewed 26 March 2014

I think a lot of people who are staying here recently are realizing this resort has gone down hill. The grounds are the most beautiful of the three resorts I have stayed at, Secrets Maroma , Live Aqua and Excellence Cancun. The food is by far the worst of the three resorts. The restaurants where worse than the buffets at...

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10Thank trevor c
Excellence_Group, Community Manager at Excellence Riviera Cancun, responded to this review

Thank you for having chosen Excellence Riviera Cancun as your holiday destination and for taking the time to share this review with us. We are disappointed to hear that your experience with us did not live up to your expectations and we would like to extend our sincerest apologies. Your comments are very important to us because give us the...

Calgary
Reviewed 26 March 2014

Spent March 16th-23rd at the resort--excellent all the way--7 days of luxury. Good food choices--even gluten free food available--best buffet for breakfast/lunch you will find anywhere. All dining rooms offered excellent food and enough choices for most. Had a great/clean 3rd floor room in building 6 facing the plaza. Friendly staff all the time and every where one goes around...

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2Thank Bob M
Cleveland, Ohio
Reviewed 25 March 2014

We had never been to Mexico or an all-inclusive before and I wasn't quite sure if we would like it. It is not our usual type of vacation but we really just needed to get away from the snow and cold. It has been a terrible winter in northern Ohio. But within maybe four hours, we were already talking about...

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9Thank BarbP54
Bournemouth, UK
Reviewed 25 March 2014

Excellence is not excellent Let me first say this is a generally a very good resort and many of my points below are picky but that is what differentiates 5 star resorts ... I write this review having stayed in other comparable 5 star resorts... If anyone is reading this and trying to decide between this and secrets maroma beach...

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9Thank PJBBournemouth_UK
Excellence_Group, Community Manager at Excellence Riviera Cancun, responded to this review

Thank you very much for taking your time to share with all of us this review, your feedback is very important for us and it is our regret that we were not able to exceed your expectations, although many travelers find Excellence Riviera Cancun to be a great place for romantic and relaxing getaway, with excellent food options and outstanding...

Drexel Hill, Pennsylvania
Reviewed 25 March 2014

My husband and I just returned from Excellence Riviera Cancun. We had stayed at the Punta Cana property in 2008 and couldn't wait to try out another location. The service and property was beyond our expectations and the food hit the mark at each meal. We really enjoyed taking advantage of the in-house amenities at this resort and would highly...

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5Thank Ashley G
Reviewed 25 March 2014 via mobile

Can't really say anymore than has already been very well reported by other visitors, however two points in my opinion to note. The design of this very large Hotel means that in the early part of the year sun on some Balconies is hard to find morning or evening. Second point that we had to deal with on departure which...

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7Thank Sunsipper380
Columbus, Ohio
Reviewed 25 March 2014

March, 2014 was our second time at the Excellence Riviera Cancun and for second time we were enjoying the Excellence club!!! The people at the club are amazing!! Especially, Jenny Barraza, she is the Best! She always make our stay pleasant, and awesome. We are treated like royalty !!! The food is to die for, the room are spacious and...

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5Thank bella K

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Free Internet
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $432 - $789 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,904 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Roof top suite or swim-up suite are our favorites.”
P2095GTdavids, 25 Apr 2017 | Read review
“I would get a first floor swim out room.”
751KentC, 25 Apr 2017 | Read review
“Swim Up Suite in Building 2 facing the spa - backyards are luxurious with beautiful trees”
537jodim, 25 Apr 2017 | Read review
“They are all nice, lots of people like the swim-ups, we like to be top floor for better views.”
Razoine4, 20 Apr 2017 | Read review
“swim-up rooms are worth the upgrade”
shannonv201, 19 Apr 2017 | Read review
5 of 5
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US$422* /night
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Prices are for 1 room, 2 adults
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