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Excellence Riviera Cancun

13,022 reviews
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Traveller (15919)
Room & Suite (3194)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster house”(1,997 reviews)
“lazy river”(1,111 reviews)
“chez isabelle”(770 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Excellence Riviera Cancun
Special Offer: 2018 Early Sale! 48%
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13,022)Write a Review
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12,566 results
Traveller rating
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1,915
554
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9,797
1,915
554
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115
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4,911 - 4,915 of 12,566 reviews
Reviewed 19 April 2015

We just returned from a wonderful week at the Excellence Riviera Cancun, this being our third time at this particular Excellence resort. From the time we were met at the airport by Seasons Tours to the time we departed everyone was gracious, friendly and provided...More

7  Thank Patty F
Reviewed 19 April 2015

This was my husband's and my first time in this resort, third to this area in Mexico. Overall, we thought the room was great, there were so many pools, and the food was amazing! The staff was decent and friendly; however, we were generally unimpressed...More

3  Thank Keri H
Reviewed 19 April 2015 via mobile

Absolutely beautiful resort. The grounds are lush and well maintained. Tons of activities at this resort. Special thank you to Carlos with the activity team. There were so many different a la carte restaurant from Indian, French, Italian, Grill, Flavor Market, Lobster House, Asian, Oregana,...More

5  Thank Kimberley P
Reviewed 19 April 2015 via mobile

(More like a 4.5 in rating) My husband and I tried the Excellence over a long weekend. It was only the second All-Inclusive we've ever done as normal we are "cruise" people. First all the positives! We loved all the pools and many days had...More

5  Thank Lynn R
Reviewed 19 April 2015

We stayed 2 weeks from the 22nd March in excellence club room 7061. We are very well travelled but have to say we have never stayed in an establishment which warrants a 5 star review as much as this hotel. From the porter on the...More

1  Thank Tracy T
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19819829839849852514
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$352 - US$645 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$352 - US$645 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (15919)
Room & Suite (3194)
Pool & Beach (3101)
Dining (1425)
Hotel & Grounds (8205)
Bathroom (187)
Business Centre & Event Rooms (66)
Family and Play Areas (40)
Questions & Answers
Ask a question
Ashley F
18 January 2018|
AnswerShow all 2 answers
Response from Twitchman1 | Reviewed this property |
Take lots of bug spray. Some people I have talked to said they had mosquito but we didn’t have the issue at this resort. Honestly regardless I’m not sure I would take the chance with a baby on the way.
0
Votes
suzan h
17 January 2018|
Answer
Response from Tymetraveler | Reviewed this property |
Building 8 and 7 where the two buildings form a “V” shape surrounding EC pool. Our preference is 8. Both face the ocean at different angles.
1
Vote
lovedcancun_9
17 January 2018|
AnswerShow all 4 answers
Response from terriznp | Reviewed this property |
Loud music nightly.
1
Vote
Room Tips
"I think all rooms had advantages from walk out to balcony."
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"Rooms on the first (lower) level offer quick access to the restaurants, water, and best accommodations."
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"Ask for a room on the south side away from music, if noise bothers you."
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"Building 3,4,5 are the quiet and our favorites."
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