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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
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    30/07/2017 31/07/2017
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    US$359US$425
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    Traveller (14666)
    Room & Suite (3004)
    Storyboard
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    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,805 reviews)
    “lazy river” (1,004 reviews)
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    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Announcement: Romance Package!
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (11,989)
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    There are newer reviews for Excellence Riviera Cancun
    See the most recent reviews

    4,921 - 4,925 of 11,566 reviews

    Reviewed 31 July 2014

    My husband and I chose Excellence Riviera Cancun based on positive reviews from TripAdvisor and other sources. It is definitely the best bang for your buck as far as an all inclusive vacation. We were transported to the resort in a private SUV, who was...More

    11  Thank Tracy T
    Reviewed 31 July 2014

    Went to cancun as part if our honeymoon. The service from start to finish was amazing. The staff could not do enough for you. All the good served at the hotel was great with good choices. Would definitely go again in a heart beat.

    2  Thank Gav198
    Reviewed 31 July 2014

    We just returned from ERC and if I could give them six stars then I would! We wanted a place that was relaxing, on the beach, adults only, and top quality service. ERC is this and more!! From the greeting upon arrival with cool towels...More

    5  Thank T H
    Reviewed 29 July 2014

    I have read the many poor/terrible reviews for this resort , and can only say shame on me for not reading these reviews before this trip. It would have saved much grief, time, money and physical illness for me as I would most definitely cancelled...More

    38  Thank rolin528
    Response from Excellence_Group, Community Manager at Excellence Riviera CancunResponded 2 August 2014

    Thank you very much for taking your time to share with all of us this review, your feedback is very important for us and it is our regret that we were not able to exceed your expectations, although many travelers find Excellence Riviera Cancun to...More

    Reviewed 29 July 2014

    The service at this resort was amazing, all the people we came in contact with were always eager, willing and happy to help us with anything and all we needed or wanted. The food was delicious and drinks were great. Our only downside to the...More

    8  Thank Maryanne L
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$338 - US$619 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • #5 Business Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., BookIt.com, Expedia, Orbitz, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya/Puerto Morelos, Mexico
    Add Photo Photos
    Traveller (14666)
    Room & Suite (3004)
    Pool & Beach (2845)
    Dining (1289)
    Hotel & Grounds (7556)
    Bathroom (172)
    Business Centre & Event Rooms (61)
    Family and Play Areas (38)
    Nearby
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    303.31 km away
     
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    .45 km away
     
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    Ask a question
    Questions & Answers
    sekrolick
    20 July 2017|
    Answer Show all 3 answers
    Response from Ashlee B | Reviewed this property |
    Yes! And if you are going during a busy time, I totally recommend it! There are quite a few pool floats, but they don't have cup holders. If you ask an employee by the pool, they will even blow it up for you. Bring an... More
    2
    Votes
    Ben H
    20 July 2017|
    Answer Show all 6 answers
    Response from Cheryl O | Reviewed this property |
    Call or email them -- they were great to work. In addition, ask for building 8 = closest to the beach with gorgeous views. :)
    0
    Votes
    Mike D
    20 July 2017|
    Answer Show all 2 answers
    Response from GOONERCHESHUNT | Reviewed this property |
    About 20 minutes
    1
    Vote
    Room Tips
    "spa view rooms are awesome"
    Read review
    "We stayed on the 2nd floor and it was perfect. Only one flight of stairs so we did not have to wait on the..."
    Read review
    "Rooms in building 6 are centrally located, which is convenient."
    Read review
    "Book the Imperial Suite if you can, you will be treated with lots of perks."
    Read review
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