We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Excellence Riviera Cancun

13,279 reviews
Save
Traveller (16276)
Room & Suite (3454)
Storyboard
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster house”(2,027 reviews)
“lazy river”(1,124 reviews)
“chez isabelle”(783 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Excellence Riviera Cancun
Special Offer: On Sale! Up to 50% Off
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (13,279)Write a Review
There are newer reviews for Excellence Riviera Cancun
See the most recent reviews
Filter reviews
12,817 results
Traveller rating
10,022
1,935
558
187
115
Traveller type
Time of year
LanguageEnglish
More languages
10,022
1,935
558
187
115
Show reviews that mention
All reviewslobster houselazy riverchez isabellemartini barthe grillflavor marketsol barbarcelona restaurantroom serviceour honeymoonclub poolfrench restaurantlas olasclub levelmichael jackson showswim up roommain pool
FilterEnglish
Updating list...
5,221 - 5,225 of 12,817 reviews
Reviewed 4 April 2015

This was our 4th visit. We still love it and booked for next year already. We stayed for 9 nights and it wasn't long enough! We enjoy the Excellence Club and get a swim up suite. This year we asked to be moved to building...More

5  Thank UpNorth30328
Reviewed 3 April 2015

My husband and I stayed at this hotel for two weeks. We travel regularly to all inclusives and this was definitely one of the best resorts we have been to, the resort it self is gorgeous. Our room was was clean and nice. The food...More

5  Thank I_heart_CREPES
Reviewed 3 April 2015

There are not enough positive words to describe this property or the staff!!! We were welcomed by the bellman with a cool cloth and glass of champagne then escorted over to the Excellence Club where our reservations were booked. Daniela greeted us and welcomed us...More

2  Thank Quintersfamily
Reviewed 3 April 2015 via mobile

Wow! Where to begin? This place is wonderful! The grounds are immaculate, the staff is wonderful, the food is delicious. Will definitely be returning. I must brag on Benjamin, he took us on a bike tour of a neighboring town. I asked him if anywhere...More

10  Thank CMSmith3122011
Reviewed 2 April 2015

The property is amazing with everything taken care of and impecible. The food is beyond words as i cleared my plate every meal. The lazy river was very enjoyable but really needs more stairs to get out. The beach was not the best as it...More

Thank Cindy A
View more reviews
PreviousNext
1104310441045104610472564
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$353 - US$750 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$353 - US$750 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (16276)
Room & Suite (3454)
Pool & Beach (3155)
Dining (1468)
Business Centre & Event Rooms (66)
Amenities (46)
Family and Play Areas (44)
Questions & Answers
Ask a question
Boris S
24 February 2018|
Answer
Response from Tymetraveler | Reviewed this property |
Nope. Club rooms are ocean front and lazy river is more towards the back of the resort. Completely opposite direction. But it is not very far. The resort is not THAT large. Walking resort front to back is only a few... More
0
Votes
pudge23can
24 February 2018|
Answer
Response from Tymetraveler | Reviewed this property |
Yes. Sliding glass patio doors will bring you to a short patio with seating area and outdoor jacuzzi. Hammock and at least 15 feet of landscaped grass area and then the pool. All right outside your door.
0
Votes
PreviousNext
123456820
Room Tips
"We did not request any specific room and were assigned building 6. It was perfect. Nice and quiet..."
Read review
"swim up rooms are really nice."
Read review
"Swim up rooms are worth the extra charge"
Read review
"We were in the Club Excellence area and worth the extra cost."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing