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This was our second time here. The first time was for my brother's wedding in the Fall and this time was to escape winter. The resort is impeccable and the service is outstanding. Everyone that works there is friendly and helpful. Some go above and...More
First of all they send us a nice black private SUV from the Cancun Airport to the Hotel, the driver was super polite and he offer us towel to clean our hands and bottle of water, he also ask what we want to drink upon...More
5 Thank Easyofff
Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded 19 January 2018
Thank you for posting about our resort.
We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited to...More
This was our second time here. It is a first class experience from the moment that you are picked up in a private car from the airport until the moment they drop you off. Food is amazing, not just good for Mexico great meals for...More
2 Thank burtondog
Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded 4 days ago
Thank you for taking the time to post about our resort.
We're glad to learn you and your kids have enjoyed your recent visit and the services and ammenities offered at our resort.
We look forward to welcoming you back during your next...More
Coming back to the Grand Residence is like coming home to family. I love the staff, Octavio, Marcella, Hymenoptera and Gabriel to name a few. The food is outstanding. Enjoy the Bbq by the pool. Had grilled lobster and was in heaven. Like what has...More
Been coming here for the last four years. Attractive resort that is consistent in service and maintenance. We usually don’t get the inclusive plan but did have resort credit and took advantage of eating at Heaven Beach Bar and the Flor De Canela and we...More