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Hotel Marina El Cid Spa & Beach Resort

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Traveller (5948)
Pool & Beach (1600)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible2%
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AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Marina El Cid Spa & Beach Resort
Offers & Announcements: Summer of Fun
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Offers from Hotel Marina El Cid Spa & Beach Resort
Offers & Announcements: Summer of Fun
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,343)
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Traveller rating
3,187
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3,187
2,252
754
277
171
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All reviewsplatinum clubmurphy bedcliff jumpinfinity pooltime shareplatinum serviceitalian restaurantbedroom suiteconvention centerkids clubwater shoesfamily vacationboogie boardsmain poolfire showmain buffetswim up bar
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1 - 5 of 6,641 reviews
Reviewed yesterday

The room was beautiful but it did not have 2 regular beds. It had 1 regular and 1 pull out bed by the living room. There was a kitchen but there were no cutleries, cooking utensils, dish soap, sponge. Buffet was good but same food...More

Thank annwillg2017
Hotel's Favourite
Reviewed 28 September 2017

We LOVE El Cid - we became Platinum members in 2013 after meeting the staff, touring the property and eating the fabulous food - we have thoroughly enjoyed every trip and we go 2 times a year - the staff - WOW!!! First, one of...More

19  Thank brucemarygin
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 September 2017

Dear Owners: It is great to read that you spent a wonderful vacation with us again and that you are a member of the ECVC family since 2013. Thank you for appreciating our efforts to please to our guests, as you well commented our staff...More

Reviewed 2 days ago

This is a beautiful resort. Great pools and service. Good variety of foods. When the sales people tell you to listen to a 90 minute tour, be aware of what you are signing to. We signed for 2 for 1 massages, and free ride back...More

Review collected in partnership with RCI
Thank chriswells74
Response from GMELCIDRESORTS3, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded yesterday

Dear Mr. Wells, We hope you are well and enjoying a lovely Wednesday morning. We would like to offer a sincere token of gratitude and appreciation for your kind remarks in regards to the resort, its amenities, restaurants and more importantly its staff and service....More

Reviewed 2 days ago via mobile

I caught a sail fish and the captain refused to let me reel in the fish unless I get it taxidermied. I refused multiple times and he kept stating that it will be a low cost by an american company, that this fish is rare...More

1  Thank Katherine W
Reviewed 2 days ago

We went in June 2018 with a group of 8 and stayed for a week. The rooms were lovely and clean. The ocean was not. However, the problem with the excess of algae in the sea I believe is a problem we humans have created...More

Thank Mud H
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded yesterday

Dear guest It is fantastic to read your review and find out that your experience at El Cid fulfilled your expectations. Reading your words make us feel rewarded, and at the same time, commited to continue giving an excellent service to all our guests. Thank...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$183 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5948)
Pool & Beach (1600)
Room & Suite (1103)
Dining (507)
Family and Play Areas (84)
Amenities (65)
Business Centre & Event Rooms (23)
Questions & Answers
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vreepartyof5
19 June 2018|
Answer
Response from GMELCIDRESORTS3 | Property representative |
Dear client, I will contact you by private message for more information. Best regards,
0
Votes
Google Translation
mocha_brown1129
16 June 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear Guest, Thank you very much for reaching us out on TripAdvisor. As for your questions, reservations can be made every day at the concierge desk. We recommend you make your reservation one day in advance. We do not... More
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Google Translation
Lindsey R
16 June 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear Guest, Thank you so much for getting in touch with us. What a pleasure to have you as a guest. The weather in the Riviera Maya changes constantly so it is very unpredictable to know for sure if it will rain or not... More
0
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Google Translation
Room Tips
"Best views of the ocean and sounds of chirping birds to wake up to are the rooms by the ocean - Buildings 17..."
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"Ask for a room that faces the ocean"
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"Any room facing the ocean. ours was great!"
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"We were in 1201 -- hopefully management will work on the mattress and odor issues."
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