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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
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5,505 Reviews from our TripAdvisor Community

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Showing 4,915: English reviews
Winnipeg, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed yesterday NEW

We stayed at the hotel for 10 days in Nov 2016 & were very happy with our accommodations. We stayed in building 19 in a junior suite which was quite spacious. The bed was very comfortable & every night the maid turned down the bed & left small candies as a snack. The hairdryer & the shower’s water pressure worked... More 

Review collected in partnership with this hotel

Helpful?
Thank N.E. THING
Bensalem
1 review
Reviewed yesterday NEW

Resort was wonderful. Staff was super friendly. Plenty of activities everyday. My son loved the cliff jump in the pool. Italian restaurant is excellent!! Overall food was decent. Would definitely return to this resort.

Review collected in partnership with this hotel

Helpful?
Thank krystalb208
Mooresville, North Carolina
1 review
Reviewed yesterday NEW

My wife and I have been to El Cid twice now, and overall it has been a very good experience both times. Service was for the most very good overall. Spa prices were a bit high, and had I known what 'hydrotherapy' was before I did it, I probably would have passed. Catamaran/snorkeling excursion was excellent both times, and the... More 

Review collected in partnership with this hotel

Helpful?
Thank kwilson71
Windsor, Canada
Level Contributor
7 reviews
Reviewed yesterday NEW via mobile

We spend a week here family of 12. 8 adults 4 children. Had an awesome vacation. The dolphin centre at the marina is awesome. Staff are so helpful and friendly. Resort is amazing large main pool and the infinity pool and whirlpool is awesome too. The nightly shows are fantastic. The dancers are do talented. The photo studio is awesome... More 

Helpful?
Thank lionesse652016
Mountain View, California
Level Contributor
86 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed yesterday NEW

Would highly recommend El Cid for a family vacation spot. Highlights: - very good service: everyone is very attentive, eager to help with a smile; - good food: the sit down restaurants are very nice, liked the italian a lot; even the buffet would have in person grill during lunch and dinner and egg station during breakfast, so always something... More 

Helpful?
Thank 3ecrm
Charlestown, Indiana
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed yesterday NEW

Stayed at El Cid for a week in November 2016, and it was very relaxing! The resort itself is not as large as others I've been to, but it is large enough and beautiful! The staff is very friendly and accommodating; they're aim is to please the guests. Enjoyed eating at the four "ala carte" restaurants, and the buffet has... More 

Helpful?
1 Thank HoosierGent
Canada
2 reviews
Reviewed yesterday NEW

The resort was lovely, very clean, great food, lots to do. Pool and slide were great for the kids and adults, very friendly staff and very helpful with any questions we had. There was lots of variety for food choices.

Review collected in partnership with this hotel

Helpful?
Thank Gail M
Los Angeles, California
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW

Short version - I highly recommend El Cid if you are looking for a family friendly all inclusive stay on the Mayan Riviera. Long version - Spent 8 nights at El Cid just before Thanksgiving and it was an amazing stay. The hotel was perfect for us traveling with two small children (6 and 3), with great amenities for them... More 

Helpful?
Thank Bonk00
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: Thank you for taking the time to write your great review on this website. We feel happy to read your comments and know that you spent a nice family vacation in our resort. We look forward to serving you all in another occasion and thank you again for your perfect comments and for choosing Hotel Marina El Cid... More 

Ogden
1 review
Reviewed 2 days ago NEW

The Murphy beds are so hard you may as well sleep on a concrete floor. The rooms we were in were extremely noisy!! We could hear people walking, talking, yelling at all hours of the day and night outside our door. Poor design funneled everyone in building 18 right past our door. It was miserable

Review collected in partnership with this hotel

Helpful?
Thank byronb249
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for selecting our resort. We are so glad to know that you enjoyed the service from our staff. Thank you also for your suggestions that are very valuable for us and we... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

Absolutely best vacation. our family of four traveled to El Cid over Thanksgiving 2016. We selected this resort because it was on the smaller side and wasn't near the typical resort/high rises on Cancun. It exceeded our expectations and was better than we hoped. i will break down my thoughts into a few categories which will hopefully be of benefit... More 

Helpful?
3 Thank Noelle S
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: How very nice of you to share your amazing review and your lovely pictures with us. We aim to ensure our guests stay is as comfortable as possible and we are so glad to know that you spent a perfect vacation in our resort. Thank you also for your compliments for our staff and for so many good... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $315 - $886 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
775 questions
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get to a building facing the pool or ocean for a better view”
 of 5 bubbles 3ecrm, 1 Dec 2016 | Read review
“Top floors are best, ask for upgrades if necessary to ocean view.”
 of 5 bubbles HoosierGent, 1 Dec 2016 | Read review
“We had a king size bed and a pull down full size. The full size mattress was pretty hard and the pillows were very full. ”
 of 5 bubbles jameseU29QO, 30 Nov 2016 | Read review
“Rooms by poolside gets older during the day but definitely quieter in the night”
 of 5 bubbles Sweetsaja, 27 Nov 2016 | Read review
“It doesn't matter what room everything is amazing!”
 of 5 bubbles lisak102016, 26 Nov 2016 | Read review
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