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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$349*
US$202*
Great Deal
US$242*
US$349*
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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6,261 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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Showing 5,630: English reviews
Val d'Or, Canada
Reviewed 2 November 2015

The place was perfect, great food, great restaurant, great pool, great room, great staff with a perfect service. Activities every days & nights, fabulous show, some dance party, sport game, etc. A lot of place where you can just relaxe on the beach. For me, all was perfect!

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Helpful?
1Thank Antoine C
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: How very nice of you to share your perfect comments on tripadvisor. We aim to ensure our guests stay is as comfortable as possible and we are so glad to read that you spent a relaxed holiday in our resort. Thank you also for sharing your experience on this site and for recommending El Cid to all. We...

Reviewed 2 November 2015 via mobile

This was our 3rd visit to the El Cid. What an amazing property and even better staff. We are not owners however we are treated that way. The platinum club is definitely worth it. Rodri is the absolute best! He makes an outstanding margarita. The expansion is a very nice addition to the property. We were able to stay in...

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Helpful?
1Thank SandNation
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect comments and for your third stay with us. We are so glad to know that all your family spent a nice holiday in our resort again. Thank you also for sharing your experience on...

Fort Atkinson
Reviewed 1 November 2015 via mobile

Great ocean view one bedroom suite. Beautiful well kept grounds. Seaweed became less of an issue as the week went on. They work hard at this each day, it is an issue along the whole coast. Main pool area provided daily activities. Infinity pool was phenomenal. Juan from the swim up bar was personable and fun. Alberto from the infinity...

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Helpful?
1Thank Brian A
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your perfect review with us. We aim to ensure our guests stay is as comfortable as possible, all the reviews of this site are a great tool for us and help us to maintain our standards. Thank you also for your kudos for Edgar, Sergio, Alex, Jose and Alberto, we are...

Belleville, Michigan
Reviewed 31 October 2015

Fabulous Family vacation except when I made reservation I was asked to put birthdates of "passengers". My granddaughter was 1 years old but preferred pay for seat due to the long flight. They instead, purchased her an infant ticket, which meant she was considered a lap child - NO SEAT!!!! I had to pay extra for the flights I picked...

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Helpful?
3Thank scarbie1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind review and for your stay with us. We are so glad to know that all your family spent a nice holiday in our resort and enjoyed everything that El Cid has to offer. Thank you...

Centreville, Virginia
Reviewed 30 October 2015 via mobile

Located 20 minutes south of Cancun International Airport, this resort provides great customer service from check-in to check-out. The food is very good in all the restaurants. My favorite was the marinade but you will have to make a reservation as early as possible! The excursions are the same as anywhere else in Cancun with the exception of the snorkeling...

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Helpful?
1Thank David Y
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff from Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We aim to ensure our guests stay is as comfortable as possible, all the reviews of this site motivates us to improve always and to offer the best to...

Reviewed 30 October 2015

We spent two weeks here and had a great time at the infinity pool, on the beach and with tbe nightly entertainment. The staff was friendly and helpful, especially Vidal Rojas who was our butler. He checked on us everyday and fulfilled our request in an expediant manner and always with a smile. We will be returning and looking for...

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Helpful?
3Thank Lyn T
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: How very nice of you to share your excellent review on tripadvisor. We aim to ensure our guests stay is as comfortable as possible, noticing our efforts inspires us to continue to be among the best in our field. Thank you also for your compliments for Vidal and Roberto, they are the best and they love to serve...

New York
Reviewed 30 October 2015

The hotel facilities and amenities are great, especially for kids. Adults can play volleyball in the pool, or at the beach, waterpolo and basketball in the pool. The water slide and mini-cliff diving area are fantastic, even for adults! Some nights there is an open market bazaar for shopping without having to leave the hotel. And the fire show is...

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Helpful?
4Thank rajesq
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice comments and for your preference. We are so glad to know that all your family spent a wonderful holiday in our resort. Thank you also for sharing your experience on this site and for...

ventura, United States
Reviewed 29 October 2015 via mobile

Although the resort is awesome I just want to warn parents that 4 kids in our group burst their eardrums when jumping from the rocks into the upper pool. It is 15 feet deep and I experienced pain in my ears from the jump but the boys suffered blood draining from the ear and had to be treated by a...

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Helpful?
3Thank Cindy R
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very kind of you to share your great comments on tripadvisor. We are so glad to know that you spent an amazing holiday with us. Thank you also for your feedback that is very important and useful for us. We hope to serve you again familia and thank you again for your great comments and for selecting...

Reviewed 29 October 2015 via mobile

We go here every year, sometime twice a year. It is amazing. We tried a Barcelo resort last June and paid much more for a big disappointment. Pools at El Cid are phenomenal, service is top notch- they really pamper you. Beach is amazing- a bit of sea weed but who cares? Fun resort activities, and spa is out of...

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Helpful?
3Thank Sonyam321
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your great comments on tripadvisor. We aim to ensure our guests stay is as comfortable as possible, all the reviews of this site motivates us to improve always. Thank you also for recognizing our staff and for your frequent stays in our resort. We look forward to serve you soon and...

Reviewed 29 October 2015

We like to upgrade to the Platinum pkg so check in is relaxing in the Platinum lounge, drinks are offered, reservations were made for each of the restaurants during our 7 night stay. We were introduced to Jose, our butler during our stay. He golf carted us to our building, brought our luggage up and went on to explain every...

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Helpful?
Thank azstamper1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your lovely review and for your preference. We are so glad to know that you and your husband enjoyed your vacation with us and we are sorry for the unlucky incident that occurred at the end...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $264 - $815 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean the rooms daily and if for some reason you can not, make that room the first one on the list for the next day. It is really that simple.”
923ronaldb, 23 May 2017 | Read review
“Rooms near the pool are close to the swamp so if you're not into the local wildlife ask for a room near the spas”
Dombree, 23 May 2017 | Read review
“We loved the 1st floor facing the pool & ocean.”
Mayorskip, 22 May 2017 | Read review
“Room was very comfortable and well furnished. However, noises from adjacent rooms could be clearly heard, i.e., sound insulation between rooms is not very good.”
franksW1765TL, 22 May 2017 | Read review
“Better water pressure for higher floors is all I can say.... ”
dion794, 22 May 2017 | Read review
5 of 5
Cancelon
US$202* /night
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Expedia.comUS$242
Bookit.comUS$349
TravelocityUS$242
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*Disclaimer
Prices are for 1 room, 2 adults
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