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Hotel el Moro

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Hotel el Moro
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262 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Reviewed 2 days ago NEWvia mobile

Made a reservation with El Moro in Puerto Morelos, MX by phone. The person (owner) took all out infp including credit card number and said our reservation was good. When we arrived on time mid-morning on the day of our reservation, the owner said he was sorry, but he sold our reservation. Sorry, but I can't report on the rooms....

Thank John S
Rochester, New York
Reviewed 1 week ago NEW

We have been visiting Puerto Morelos for five years now and just love the relaxed and local feel of this village. Hotel el Moro has been our go to every year for its small European-like atmosphere and friendly service. Most rooms are very lovely and clean with a nice outside porch or balcony. We make our reservations in advance, request...

1Thank dianebrinkman13
Bend, Oregon
Reviewed 1 week ago

Our family of 4 stayed here in December 2016 for 5 nights. We immediately fell in love with the hotel, the staff and this sweet town. It is very close to Cancun in terms of the drive down the highway, but light years away in terms of everything else. Small town, uncrowded beaches, gorgeous water, fantastic reef. Great restaurants, friendly...

Thank Judy C
Reviewed 1 week ago via mobile

OMG I love � this place. I stayed there for 2 wonderful weeks with my family and the service was excellent, the rooms helper, our sweet Edna always treated us very well. My father was sick and everybody in the hotel was worried about him, especially Pablo. � And also they called the ambulance for us �. I totally recommend...

Thank Lida76
Tunkhannock, Pennsylvania
Reviewed 4 weeks ago

Hotel el Moro is located a half block from Puerto Morelos central town square. It's a block and a half from the town's main pier. It is reasonably priced, and if you take one of the ground floor units, they are quiet and pleasant. (We moved from a very noisy upstairs unit blasted by sound from nearby music venues.) Great...

1Thank MarkusRobinson
Gold Beach, Oregon
Reviewed 10 December 2016

We spent 3 nights at this little gem. The staff are wonderful, the rooms very much to our liking and the grounds are also. We would stay there again. Israel will take you on a wonderful cenote adventure.

1Thank JulieyJeff
Dehradun, India
Reviewed 4 December 2016

This charming hotel just one street up from the beach is a great place to stay. It is comfortable and service is wonderful. The manager is very helpful with travel arrangements. The little port town is not as crowded as other towns along the coast and has a nice beach, great for walking.

1Thank annesophie001
Reviewed 23 October 2016 via mobile

Great location staff was great the pool was nice and clean . Cable went out a few times they took care of the problem. Just a block from shops and restaurants. Just 30 minute drive from cancun or play de carmen great seafood and water tours

2Thank Tony A
Slingerlands, New York
Reviewed 6 October 2016

Stayed just one night in a basic room on the 3rd floor. Though the hotel is located one block from the town square, it wasn't particularly noisy. The hotel was quaintly decorated with lush gardens outside and a nice pool out back. The room had internet and tv, as well as great air conditioning. The decor was in the typical...

1Thank Barb N Gary P
Reviewed 29 September 2016

We stayed at the hotel for 5 nights before heading to Playa Del Carmen. Had never been to Puerto Morelos before so wanted to choose a hotel within walking distance to everything. The hotel was very cute and clean, and the staff was great. I loved the little pool and the wonderful lush garden surrounding it, full of little birds...

5Thank 19Keys

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. ... more   less 

Additional Information about Hotel el Moro

Address: Av. Javier Rojo Gomez | SM-2, M-5, L-17, Puerto Morelos 77580, Mexico (Formerly Posada el Moro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $109 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel el Moro 2.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel El Moro Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel el Moro staff and other travellers.
9 questions
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Questions? Get answers from Hotel el Moro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We experienced a very loud & continous TV from an adjacent hotel on the second floor. I think it's a crap shoot.”
 of 5 bubbles dianebrinkman13, 14 Jan 2017 | Read review
“Loved our second floor balcony room.”
 of 5 bubbles JudyC_12, 12 Jan 2017 | Read review
“no elevator so third floor is a good hike up”
 of 5 bubbles annesophie001, 3 Dec 2016 | Read review
“No elevator and lots of stairs unless you are on the ground floor, but very doable. Rooms not directly on the street would be a bit quieter.”
 of 5 bubbles BarbNGaryP, 5 Oct 2016 | Read review
“Master suites face the road, sun comes in early but you have ocean views, better views in third floor master suites.”
  • Sea view from room 14 balcony
  • Room 14
  • Room 14 view master suite top floor
  • Top floor master suite view
  • Room 14, kitchen.
 of 5 bubbles 19Keys, 28 Sep 2016 | Read review
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