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Hotel el Moro

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276 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Park Rapids, Minnesota
Reviewed 8 February 2014

My wife and my adult son and I have stayed in several condos in Puerto Morelos. This year we wanted to be closer to the square so we chose Posada el Moro after talking to several who have stayed there. We arrived on January 21, 2014 and intended to stay a month. After five days, I received a call that...

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3Thank bill w
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear bill w: We all at Posada El Moro thanks you for your time to write this nice review of our services. We also feel sorry for your lost. Hopefully we can see you again in Puerto Morelos and Posada El Moro in a better time. Miguel and his great staff will be happy to see you again. Sincerely, Alejandro...

Regina, Saskatchewan
Reviewed 31 January 2014

My friend and I traveled to Puerto Morales in March 2013 and stayed at Posado el Moro for just over on week. We found our room spacious with enough room for a sofa, galley type kitchen, dining area, two large beds and dresser, large closet, sink and bathroom as well as a deck. The breakfast served each morning was plentiful...

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1Thank HeyKettle01
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear HeyKettle01: Thanks you for your review and glad to hear that you had a good experience during your vacation in Puerto Morelos. Thanks also for letting us know about the areas in which we need to improve. Be assured that we take action on all complains and suggestions so that we improve our service. At Hotel Posada El Moro...

Reviewed 19 January 2014

My family and I have stayed at Posada el Moro the past 2 times we have been to Mexico, and we will continue to do so on our future trips. The hotel is beautiful and clean, the beds are comfortable, the rooms are spacious and cool, and the location is great. Also, the pool is clean and clear, not always...

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2Thank Megerl
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Megerl: We all at Posada El Moro thank you for your review and continues visits. We feel satisfied when we see that our clients have a well deserved rest and nice experience during their vacation and that we are part of it. In the coming weeks our new web page will have the opportunity to do your reservation and...

long island
Reviewed 15 January 2014

posada el moro is a wonderful hotel. it's not new, fancy, luxurious or all inclusive. it's not for someone who wants to stay within the hotel grounds and eat at a buffet for two weeks. el moro is right in the center of everything.....one block from the plaza and the beach, and within walking distance of absolutely everything. my husband...

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1Thank foxeym
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear foxeym: Thank you so much for writing a review of our hotel! Nothing makes us happier than hearing we helped make somebody's stay in Mexico a little bit more special. We try very hard to keep our small town feel whilst still maintaining a high standard of quality and service. As you mentioned, we are lucky enough to have...

Dublin
Reviewed 15 January 2014

Located very centrally in Puerto Morelos beside restaurents and near the beach. The rooms (we had a junior suite) were fine, best shower we had in Mexico! There were mosquitos in the room the first night but we bought Raid and that didnt happen again! Breakfast was fine though a little dull if you are there for long. The courtyard...

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1Thank DerryNike
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear DerryNike: Thanks for your review and your staying with us during your vacation. Mosquitoes are a fact of life in this tropical environment. Although we do our best to keep them away from our premises, some find their way to our rooms. We are glad that you find a way to get rid of them in your room. At...

Vancouver, Canada
Reviewed 10 January 2014

We came upon room availabity by accident during high occupancy period over NY holiday. El Morro is well managed, clean and reasonably priced nice place in quaint fishing village Puerto Morelos. Despite the fact that all inclusive places are popping up in the neighbourhood of the village like there is no tomorrow, they are missing laid back feel of the...

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2Thank Milan V
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Milan V: Thanks for your time to write this review and for let us be of service during your staying in the hotel Posada El Moro. We are happy when our guests have a nice experience during their vacation and when we are part of it. We hope to see you and your family back in Puerto Morelos and...

Madrid, Spain
Reviewed 2 January 2014

Puerto Morelos is a good choice if you want to avoid the Riviera Maya resorts. Posada el Moro had nice and clean rooms and was very conveniently located. However, the beach was quite dirty, full of seaweed and rubbish. So we end up going to Playa Delfines at Cancún during the day. It had been a better option to stay...

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Thank Jesus M
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Jesus M: Thanks you for letting us be of service during your visit to Mexico and the Riviera Maya. As you indicate the region has many options to satisfy every taste, from tourist places to beautiful beaches, resorts and some towns that are still remnants of old mexico like Puerto Morelos. We hope that you enjoyed your visit from...

Salida
Reviewed 13 December 2013

If you are looking for a perfectly located room in a special Mexican Village then this is the place for you? Comfortable rooms, clean. Our room was in the back it was quiet. The little courtyard is delightful. The WiFi is always a bit spotty. We love the location close to the center of town within walking distance to authentic,...

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2Thank djack7
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear djack7: That for your repeated visit at Hotel Posada ElMoro and your time to write this review. We are proud to be part of a town that has so many nice things to offer to our visitors . We hope that you come back again to stay with us and be part of the nice ambiance that our installations,...

Minneapolis, Minnesota
Reviewed 6 December 2013

We enjoyed our two nights here. It was such a nice antidote to the time we spent at a "destination wedding" at an all-inclusive nearby. Tha AI was all about being in a "bubble" and not experiencing the town at all. The hotel is old, simple, and very clean. The location is great... near the park and pier and lots...

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1Thank idiotsabroad
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear idiotsabroad: Thanks you so much for your time to write this review and for your preference to stay at Hotel Posada El Moro. We are glad that you felt the warm, friendly, laid back feeling of Puerto Morelos and that you have a good experience during your staying with us. We hope to see you soon in Puerto Morelos...

Ottawa
Reviewed 24 November 2013

We stay at El Moro every year as we transit on our way to and from Isla Holbox. Miguel and his wife are friendly and helpful. The hotel is clean and functional, the rooms are generally large, breakfast is good. Location is a half block from the main square. It is a comfortable and loyal part of our winter break...

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1Thank GT800
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Gran T: We all at Posada El Moro thanks you for your preference and continuous visits. Puerto Morelos is indeed a place to relax and we are happy that you enjoy it.. We will do our best for you to find our hotel as friendly and comfortable for many years during your winter vacations. Thanks for your time to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. ... more   less 

Additional Information about Hotel el Moro

Address: Av. Javier Rojo Gomez | SM-2, M-5, L-17, Puerto Morelos 77580, Mexico (Formerly Posada el Moro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $106 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel el Moro 2.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel El Moro Riviera Maya/Puerto Morelos, Mexico
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel el Moro staff and other travellers.
9 questions
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Questions? Get answers from Hotel el Moro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 31 is convenient and quiet.”
 of 5 bubbles martnlivy, 18 Mar 2017 | Read review
“Rooms on the street above the entrance can be noisy due to music from the cantina habinaro just down the street.”
 of 5 bubbles Wilujo, 14 Mar 2017 | Read review
“Don't stay in room 38”
 of 5 bubbles Fencation, 17 Feb 2017 | Read review
“not the main floor by back exit...sewer smell”
 of 5 bubbles lynnm712, 17 Feb 2017 | Read review
“Rooms towards the back of the property are quieter. Try not to be directly over the street in front.”
 of 5 bubbles CathyH38, 9 Feb 2017 | Read review
5 of 5