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04/02/2018 05/02/2018
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    Ventana Big Sur, an Alila Resort

    48123 Highway One, Big Sur, CA 93920-9538
    (831) 667-2331
    Hotel website
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    04/02/2018 05/02/2018
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    Traveller (16)
    Dining (92)
    Room & Suite (50)
    • Excellent64%
    • Very good15%
    • Average11%
    • Poor8%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Free Shuttle or Taxi Services
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (70)
    Traveller rating
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    1 - 5 of 69 reviews

    Reviewed 2 days ago

    Been here twice now for lunch. Once last year and again this. Both times the food has been good however the service is so so so slow.... At one point I thought that maybe they had closed for food. I sat ignored at the table...More

    Thank DawnB2310
    Reviewed 5 days ago

    I just provided feedback on another survey as to how disappointing this stay was -- service, value for dollar, attention to detail, everything one would expect for a $1700/night room was just missing.More

    Review collected in partnership with this hotel
    Thank shubhir2018
    Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 3 days ago

    Thank you for your review. I sincerely regret that your visit did not reflect the traditional experience that our guests have spoken of in many other reviews. I know that the entire Ventana team cares very much about providing you an experience worthy of this...More

    Reviewed 1 week ago

    The location is great, and rooms are very nice. However, they had a huge event with people NOT staying overnight. Parking was messy - no space for people staying in the resort, and there was constant noise, music, entertainment, announcements over loudspeaker for the whole...More

    1  Thank Margarita70
    Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 3 days ago

    Thank you for visiting us Margarita and for your feedback. I apologize that your stay was not as relaxing and reflective of the peacefulness that our guests normally rave about. It was a special weekend in Big Sur for the Forager's Festival and I regret...More

    Reviewed 1 week ago

    Ventana was once a crown jewel in the heart of Big Sur. It was recently purchased and overhauled. I'm sad to say it has shed its Big Sur funk and gained Bay Area glam. Not exactly what I am looking for when I escape the...More

    Review collected in partnership with this hotel
    1  Thank M7295SCanned
    Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 3 days ago

    Thank you for taking the time to post your review and feedback. I regret that you felt our enhancements to the resort did not preserve the Big Sur feel. Please know that all of the touchstones we added to the property were done so with...More

    Reviewed 1 week ago

    The grounds at Ventana are excellent and there are many great restaurants close to the resort. The upgrades that were done recently are well done and the rooms were nice and roomy. Food was excellent at the restaurant

    Review collected in partnership with this hotel
    Thank 527kene
    Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 1 week ago

    Thank you for taking the time to post your review. I am happy you enjoyed the resort and our recent enhancements to the property. We look forward to welcoming you back. Sincerely, Melanie Cooke

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Shuttle Bus Service
    • Banquet Room
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Bar/Lounge
    • Adult pool
    • Price range
    • US$709 - US$1,272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Big Sur
    • #3 Top resorts Hotel in Big Sur
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 59
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, HotelQuickly and Cancelon so you can book your Ventana Big Sur, an Alila Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Big Sur
    • Also Known As
    • Ventana Inn And Spa ,
    • Ventana Hotel Big Sur ,
    • Ventana Resort Big Sur ,
    • Ventana Inn Big Sur
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    Traveller (16)
    Dining (92)
    Room & Suite (50)
    Pool & Beach (5)
    Hotel & Grounds (131)
    Business Centre & Event Rooms (10)
    Bathroom (3)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    1 February 2017|
    AnswerShow all 3 answers
    Response from MrJudyMac | Reviewed this property |
    Didn't realize this was not an option any more. While breakfast at the main lobby was great, we really enjoy going over to the restaurant and enjoying the view. The Ventana is our Happy Place and has been for nearly 30 years.
    Gladys C
    4 January 2017|
    AnswerShow all 4 answers
    Response from Ventana M | Property representative |
    Hello, It takes about 45 minutes to get to Monterey from Big Sur.
    14 November 2016|
    AnswerShow all 4 answers
    Response from Karen M | Reviewed this property |
    I think they are. If you call they would be very happy to answer that q question. The staff is delightful in every way. They want to do whatever they are able to make your stay comfortable.
    Room Tips
    "Ocean or forest, you can't go wrong."
    Read review
    "There are a variety of rooms with various views. Ask them to show you different rooms at check-in or check..."
    Read review
    "all gorgeous and comfortable"
    Read review
    "Definitely consider the rooms with the private hot tub on the deck."
    Read review
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