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BEST WESTERN Glasgow Stepps Garfield House Hotel

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628 Reviews from our TripAdvisor Community

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Showing 618: English reviews
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Dunfermline, United Kingdom
Reviewed 2 days ago NEW

Have attended the hotel various times with work, but never stayed over. Room was ok. Quite large and good sized comfy bed. No view to speak of. Internet was poor. Kept dropping off, which was very frustrating. First room we were given still had someone else's belongings in, so we could have had a field day if we were that...

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Thank David M
Glasgow, United Kingdom
Reviewed 3 days ago NEW

Booked a family meal for 8 adults and 1 child. The lunch menu was varied and good value. Waiting staff were courtious and efficient. When food arrived the portions were HUGE and quality good. We were not rushed to finish and vacate table. The bill arrived and proved to be good value. This review is for lunch only as we...

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1Thank John S
Glasgow, United Kingdom
Reviewed 6 days ago NEWvia mobile

My partner booked us a overnight here and was amazed at the price. Hotel was beautiful, staff couldn't do enough for you and the food in the resturant was amazing. Ideal if you are looking for a quiet night away.

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Thank LKMG-83
Doncaster, United Kingdom
Reviewed 1 week ago via mobile

This is a second visit and we stayed three days. The hotel was lovely and the staff really friendly. It has a family-run feel to it and no, I do not mean Fawlty Towers! The restaurant staff really took great care of us ad the food was excellent. We are back I May for nearly two weeks and we are...

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Helpful?
Thank GaiusMagnus
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear GaiusMagnus, Thank you for taking time to post your positive review. Our team invariably strive to create a homely yet professional atmosphere, and your kind words affirm our guests appreciation of this. I can also confirm that indeed Basil Fawlty is not on our payroll! I will be certain to pass on your positive feedback regarding food and service...

Herefordshire, United Kingdom
Reviewed 2 weeks ago

When entering the hotel was delighted at the foyer it was crowded it soon became apparent that these were buisness people we had a great room but others in are party were disgusted at the small rooms more a single room than for couples breakfast was served by two very nice gentlemen but t the evening meal when i took...

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Helpful?
Thank julesclark1
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear julesclark1 Thank you for taking the time to post your review of the hotel and please accept my apologies that we have not met yours or our own expectations on this occasion. Guest service is normally an area that we receive favourable comments. I have tried to contact you directly to discuss your visit and I hope that I...

Reviewed 2 weeks ago via mobile

We arrived to a nice friendly welcome check in was easy just a quick signature and we had our room. The room was brilliant very big comfy bed kettle and tv. The bathroom was also good decent over bath shower plenty of towels and toiletries. Free wifi throughout hotel that worked well. Restaurant on our first evening the food was...

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Helpful?
Thank paulisa69
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear paullisa69, Thank you for your glowing review of your stay with us. Our simple yet professional check in process allows guests to get to their bedroom without delay. I am delighted that you enjoyed all aspects of your stay, in particular the wedding reception you attended. We aim to make such days special and a success for all attending,...

Henley-on-Thames, United Kingdom
Reviewed 3 weeks ago

We have stayed here many times and find the relaxed atmosphere and ambience of the hotel restful. Stuart and his team are always eager to help and nothing is too much trouble. On this occasion we would like to add a special mention to a young waitress Stephanie from the restaurant who was very attentive, friendly and made us feel...

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Helpful?
Thank kimmclaren2017
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear kimmclaren2017, Thank you for your positive feedback of your experience with us at the Best Western Garfield House Hotel. Your comments on the atmosphere and ambience created are particularly of note, and I thank you for conveying your appreciation. I am pleased to learn you received such commendable service in our Bar & Grill restaurant, and I will ensure...

Glasgow, United Kingdom
Reviewed 3 weeks ago

Along with another couple my wife and I visit different venues fairly regularly for lunch. So this was the venue for this occasion and we enjoyed the experience. We like to catch up with each other's news and this was possible as the dining area was not cramped and noisy. Staff were welcoming and friendly, the choice on the lunch...

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Helpful?
Thank Stuart B
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Stuart B, Thank you for your wonderful review of your experience in our Bar and Grill restaurant. I am delighted to learn that you thoroughly enjoyed all aspects of your visit. We endeavour to offer a welcoming atmosphere, one which encourages the art of good old fashioned conversation. Your kind comments assure me we have achieved this. Hopefully you...

South Lanarkshire, United Kingdom
Reviewed 4 weeks ago via mobile

Went to meet a few girl friends today for lunch it was lovely food ! We had a main course each , cheese board to share , bottle of wine , coffee's & soft drinks for 3 of us £65 can't complain all gd !service gd also . I had steak & frites they were delicious will Defo be back...

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1Thank R3632DGnicolac
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear R3632DGnicolac, Thank you for your review of your girls lunch in our Bar and Grill. I am delighted to read that you enjoyed all aspects of your visit, and your kind comments regarding your food, drinks, bill, and service are very well received. We look forward to welcoming you back to enjoy future visits. Best regards, Tuathal Breheny General...

Glasgow, United Kingdom
Reviewed 20 February 2017

I attended my friends wedding here on 11/02/2017, I didn't stay at the hotel. This review is about the front of house staff, I made the wedding cake (bride is my very good friend of many many years) any way I am an amateur baker and was a teeny tiny bit stressed, but the front of house staff were brilliant...

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Helpful?
Thank catrionamcneill
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear catrionamcneill, Thank you for the complimentary review of our front of house staff. I am delighted you were accommodated so well on what was clearly an anxious day for you. John informs me that your efforts paid off, and that the cake on the day was simply stunning, and greatly received. I do hope you managed to enjoy the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Region: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: $93 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3*
Number of rooms: 47
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor”
 of 5 bubbles julesclark1, 14 Mar 2017 | Read review
“This is a dog friendly hotel but not that you would notice suggest back room ground floor if taking dogs.”
 of 5 bubbles kimmclaren2017, 8 Mar 2017 | Read review
“Ground floor rooms very spacious and comfortable.”
 of 5 bubbles maska1, 16 Jan 2017 | Read review
“We had a variety of rooms throughout the hotel and all were excellent”
 of 5 bubbles shonad466, 8 Jan 2017 | Read review
“South facing room had a nice view over field's”
 of 5 bubbles Juliet1964, 14 Dec 2016 | Read review
5 of 5