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The Jersey Arms Hotel

Traveller (25)
Dining (14)
Traveller (25)
Dining (14)
Room & Suite (10)
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Family Rooms
2 Star accommodation
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Traveller rating
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Mark N
Reviewed 1 week agovia mobile
Stayed here for just one night; on initial impressions it has potential for a nice atmosphere but in fact has no character. Pretty bland service and dated, tired looking rooms that are fitting of a throwback to the 80’s. The food was ok, but like the accommodation, was overpriced. My advice is look elsewhere.
Thank Mark N
Response from Passport813816, General Manager at The Jersey Arms Hotel
Responded 6 days ago
Dear Mark N, I am sorry to hear the service you received was 'bland', we aim to give great service to all our guests. We are aware of the out-dated rooms within the hotel, but we are currently over half way of our bedroom make over. We aim to have all bedrooms completed by early 2019 then onto the Bathrooms & Public Areas. If you wish to contact the hotel direct to discuss this further, i will happy to assist. Regards, Jersey Arms
Exeter, United Kingdom
Reviewed 2 weeks ago
Really comfy bed. This is my second stay. The main house has character and is beautifully refurbished but has creaky floorboards and noisy plumbing and the rooms on the road have traffic noise.
The rooms in the renovated outbuildings are more modern and quiet overlooking the courtyard.
Staff are very kind and considerate and helpful.
But breakfast a bit of a shambles with no special dietary options although notified ahead of time and took for ever to arrive. However, hotel noted problem and tried to make good.
Thank jobZ6245QB
Response from David M, General Manager at The Jersey Arms Hotel
Responded 2 weeks ago
Dear jobZ6245QB, Thank you for this great review, and thank you for coming back! You are quite right, we have refurbished a few of the rooms to a beautiful level and will carry to do he same with the remaining bedrooms. We do have some creaky floorboards and noisy plumber but it is what comes with this 800+ year old building, and will take a lot longer to repair theses issues; which will be done in due course. I apologize for the shambles of breakfast, the dietary requirements wasn't passed over to us. We aim to cater for everyone tastes & requirements. We hope to see you again for a 3rd Stay! Regards, Me & the Team at JA
Reviewed 3 weeks ago
Stayed for one night ended en route to Norfolk, and as soon as we arrived Guy made us feel most welcome, even apologized for the kitchen being closed for the evening.. Which wasn't a big deal for us.. Stayed in room 10,which was spacious, and very clean, but being close to the busy road, was pretty noisy... Guy sat and had a chat at breakfast, which I must say was delicious. I think The Jersey Arms is a perfect place to stay.
Thank helenb49
Response from dpl343677, Manager at The Jersey Arms Hotel
Responded 3 weeks ago
Dear helenb49, Thank you for this wonderful review. Unfortunately we did experience issues resulting in earlier closure of the kitchen, we are just glad to have had it open so everyone could receive the most important meal of the day! Apologies for the traffic noise you experience, next time you return we shall upgrade to one of the rooms which has received a beautiful makeover. Contact the hotel to make the booking! Once again, thank you for this great review. We hope to see you again in the near future! Warm Regards, David M
Reviewed 3 weeks agovia mobile
We had our annual reunion at the hotel, arriving to warm sunshine where Guy made the six of us very welcome in the courtyard garden. We all had renovated rooms which had been done up tastefully, our beds were extremely comfortable. We had tea and coffee in our rooms with luxury biscuits! Gary the head chef cooked us all super meals, my lamb shank was one of the best I have tasted. Great food all round thank you Gary. Our room was very quiet and we were greeted in the morning with a fab cooked breakfast. Super service and staff. Thank you.
Thank klbirdMalaysia
Response from David M, General Manager at The Jersey Arms Hotel
Responded 1 week ago
Dear klbirdMalaysia, Thank you for your great review. We are glad you were made to feel welcome for your school reunion. Please think of us again in the future. Regards, David
Greater London, United Kingdom
Reviewed 3 weeks ago
A small niche hotel which is clearly upping its standards across the board with a very helpful and caring staff. The ongoing refurbishment did not impact on our stay. The Manager and staff at all levels went out their way to ensure our stay was a good experience.
Thank ian378
Response from dpl343677, General Manager at The Jersey Arms Hotel
Responded 3 weeks ago
Dear Ian. Thank you. Here we certainly do 'care' here and we will always go above and beyond any call of duty. It is actually not a duty - more a pleasure. Thank you from all of us. Kindest regards. Guy Churcher General Manager The Jersey Arms Hotel.
Your Bicester Village Hotel, is only a 3 minute drive. Stay in one of England's Premier Country Inns, With 800 years of history and a warm association with the Jersey family old and new. Pitted dining room floors, More uneven walls and ceilings, A lovely place of joy to relax and dine with freshly prepared meals serving breakfast and evening meals. Cosy and comfortable - the only place to be. The 'Jersey' has recently been acquired by Shepherd Cox Hotels who have a portfolio of 25 eclectic hotels in their portfolio, with a further 25 planned over the next six months. The Jersey is about to undergo a subtle yet significant accommodation upgrade commencing in Mid September and culminating by December 2018. David the Operations Manager and Gary the Head Chef make up a team of customer focused service. A reinvigorated 800 year old coaching inn is waiting to take you on an adventure with passion. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast Available
Golf Course
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$68 - US$119 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN The Jersey Arms Hotel
Also Known As
Best Western Oxford
Oxford Best Western
United Kingdom > England > Oxfordshire > Middleton Stoney
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$68 - US$119 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN The Jersey Arms Hotel
Also Known As
Best Western Oxford
Oxford Best Western
United Kingdom > England > Oxfordshire > Middleton Stoney
Traveller (25)
Dining (14)
Room & Suite (10)
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Questions & Answers
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Room Tips
"Rooms in main building have character but old with creaking of floorboards etc, on road noise. Rooms in..."
2 weeks ago
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"All the rooms are more than adequate."
27 Sep 2018
Read review
"Any room is fine."
16 Sep 2018
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"All rooms are good, some face the road, but noise not instrusive. Did not prevent a good sleep, even with..."
6 Aug 2018
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