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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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1,687 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Showing 1,677: English reviews
Telford, United Kingdom
Reviewed 29 September 2014

Recently spent the night here with my other half while attending a friends wedding reception. Beautiful grounds and lovely setting, check-in was quick, efficient and done with a smile. Room was nice and reasonably big, shower was a bit of a let down though - it wasn't exactly powerful. There wasn't exactly a view from the room but that didn't...

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Helpful?
2Thank JDizzle1990
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for your lovely feedback on your recent stay. The staff and I very much appreciate this. I will be looking further at the comment regarding the card machine as all points of sale around the hotel have this facility, so please accept my full apologies that you had been miss informed. I do hope that we...

London, United Kingdom
Reviewed 29 September 2014

My two sisters and I booked this for my mom as a surprise for her birthday and it is fair to say for the most part it was very enjoyable and relaxing. I have pasted the exact description of our day below from the website brochure and have to say we were very pleased - thinking this was good value,...

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Helpful?
Thank tralisalandhoop
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, We at the Albrighton Hall Hotel & Spa in Shrewsbury very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments and would like to reassure you that we will look in to this. I do hope that we can welcome you back to Albrighton Hall Hotel and Spa...

Chatham, United Kingdom
Reviewed 27 September 2014 via mobile

I brought a group people from east grinstead for a tour of Shrewsbury for 5 days and we stayed here for 4 nights. We were greeted at the front of the hotel with a welcome from the manager and a porter for the luggage it is a very comfortable hotel good rooms and food the staff are very helpful and...

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Helpful?
Thank 934Mark
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for your lovely feedback from you and your guests on your recent visit to Albrighton Hall Hotel and Spa. The staff and I are so pleased that you all enjoyed your stay. I do hope that we can welcome you all back to Albrighton Hall Hotel and Spa in the very near future. Kindest regards Jane...

Dorset
Reviewed 27 September 2014

Lovely setting but our large superior room had small high up windows so could not easily see the grounds. Evening meal: had to signal for our order to be taken while four staff stood chatting round the computer desk. Partner's Caesar salad very sparse. Breakfast: ok but even then wrong order delivered to partner. Expensive for what it was

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Helpful?
1Thank jackanape
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, I would personally like to thank you for your constructive feedback. I would like to reassure you that we will look into the points raised and address them accordingly. I do hope that we have the opportunity to welcome you back to Albrighton Hall Hotel and Spa in the very near future. Kind regards, Jane Peach Front Office...

Kidderminster, United Kingdom
Reviewed 23 September 2014

Recently spent 1 night here as a last minute getaway, i booked a spa break which came with 3 course dinner, use of spa, room and breakfast, plus 20% off treatments. The Hotel and grounds are beautiful, our room was huge with a massive bed and it was just a standard room, views are lovely too, so idyllic. All staff...

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Helpful?
1Thank supernic5000
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for your constructive feedback on your recent visit to Albrighton Hall Hotel and Spa. My full apologies that the Jacuzzi was out of order during your stay: I am sure that you can appreciate that from time to time equipment does break down and when it does it is not nice for anyone. I would like...

Newtownards, United Kingdom
Reviewed 23 September 2014

This hotel was disappointing to say the least and I am aware that there was a wedding in progress but it doesn't excuse the lack of high service standards especially for a hotel given a 4* rating. Restaurant food was good although our wine was forgotten and had to be requested for a second time, but the head waiter saved...

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Helpful?
1Thank Glenhaven3
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for your feedback. I have tried to contact you privately via Tripadvisor as I would very much like to speak with you regarding your recent stay. Would you be so kind as to contact me on 01939 291000. I look forward to hearing from you. Kind regards Jane Peach Front Office Manager

Shropshire, United Kingdom
Reviewed 23 September 2014

We booked Albrighton Hall for a spa weekend as a treat after my mum's 60th birthday. We arrived in the afternoon and were immediately impressed with the size and quality of our twin room which was at the front of the house overlooking the lake and lawns. We enjoyed gin and tonics on the lawn before our spa treatments. There...

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Helpful?
1Thank Kathryn A
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, I’m so glad that you had an enjoyable stay at Albrighton Hall Hotel & Spa in Shrewsbury. The staff and I very much appreciate your lovely feedback. I hope we can welcome you back to the hotel in the near future. Kind regards, Jane Peach Front Office Manager

Machynlleth, Wales, United Kingdom
Reviewed 23 September 2014 via mobile

We stayed one night in August. We booked spa treatments as it was our wedding Anniversary. The facilities were good, great location and nice gardens. We especially enjoyed our evening meal and breakfast. Both were excellent. I'd highly recommend eating at the hotel. The hotel are very accommodating and look after their guests and their guests needs. Our room was...

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Helpful?
2Thank Annabel L
h6629, Front Office Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you very much for taking the time to post your comments on Tripadvisor. I’m glad you enjoyed your stay to celebrate your anniversary, and I hope we can welcome you back to Albrighton Hall Hotel & Spa in Shrewsbury very soon. Kind regards, Jane Peach Front Office Manager

Reviewed 23 September 2014 via mobile

We stayed here for 2 nights for our anniversary and had a wonderful time. We stayed In room 71 which was a superior room with a beautiful view! The food was lovely and the steak was one of the best we have had. The staff were all really helpful and friendly. The only little gripe we had were the cocktails.....

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Helpful?
Thank tallulahtilly
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Albrighton Hall Hotel and Spa in Shrewsbury again very soon. Kind regards, Jane Peach Front Office Manager

UK
Reviewed 21 September 2014

We had no real issues with the hotel itself, but the price of drinks both at the meal and the bar left a nasty taste in the mouth and spoilt an otherwise good weekend. The room we had was well equipped, clean and comfortable and we found the staff in the bar areas to be friendly and attentive to customers....

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Helpful?
2Thank MandrakeUK
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for your constructive feedback. The staff and I are pleased that you enjoyed your recent stay at Albrighton Hall Hotel and Spa. We have noted the points raised and will look in to this, however; our bar prices are competative for a four star hotel in the area and we review this on a regular basis....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more   less 

Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Region: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Price Range: $134 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
Mercure Shrewsbury Albrighton Hall Hotel And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and other travellers.
12 questions
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Manchester, United Kingdom
4 months ago
Linkoping, Sweden
11 months ago
over a year ago
Birmingham, England, United Kingdom
1 month ago

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Questions? Get answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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