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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Dining (34)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“steam room”(71 reviews)
“lovely grounds”(58 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,007)
There are newer reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa
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All reviewssteam roomleisure facilitieslovely groundsnew wingsmall lakeset menuevening mealmain buildinglovely hotelcoach partydrawing roomwowcher dealbar pricesrelaxing weekendbuffet stylerestaurant staffbar area
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641 - 645 of 1,995 reviews
Reviewed 19 November 2015 via mobile

Having been severely disappointed by our stay at Ruthin Castle, the Mercure Albrighton Hotel somewhat restored our faith that choosing overnight stays in advance during our Welsh Road trip holiday was the right thing to do. Having arrived before the check in time the Receptionist...More

Thank NBN57
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear NBN57, Thank you for taking time and leave us your honest feedback. I am very sorry to hear the receptionist was brusque on your arrival. I have passed your comments to our Front Office Manager and asked her to implement training regarding this matter....More

Reviewed 18 November 2015

I booked this hotel because of the pool, having looked at the website for details and it was closed for refurbishment when I stayed. There was nothing on the site to say this. The room was reasonable, but they use an energy saving feature that...More

Thank GregJ11111
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 20 November 2015

Dear GregJ11111, We advise every third party booking agent about the refurbishment in plenty of time in order to ensure all guests were made aware of the pool closure. We will pass your comment on to the agent in question. We as a company support...More

Reviewed 18 November 2015 via mobile

I booked this hotel specifically because of the pool. I was only told a day before arrival that the pool was not available as that area was bein refurbished! I had already paid for my stay through booking.com. The bath water only went down really...More

Thank beverlybaxter
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 20 November 2015

Dear beverlybaxter, Thank you for your constructive feedback. We advised all our third party booking agent regarding the leisure and spa refurbishment months in advance in order to ensure we informed anyone booking during the booking dates and have subsequently passed on your comments to...More

Reviewed 16 November 2015

Great weekend with some friends. Great Spa and treatments, excellent breakfast and evening meal. We upgraded for a few pounds to a Huge executive room with views over the pond. Great relaxing weekend in a lovely setting. Close to Shrewsbury which is also an interesting...More

Thank Phil W
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 20 November 2015

Dear Phil W, Thank you for your great review and we are so pleased you enjoyed your stay. It is always a pleasure to look after such nice customers. Kind regards Kordula Schloesser Operations Manager

Reviewed 13 November 2015

My husband and I stayed at this hotel for 2 nights to celebrate my birthday. When we checked in, we were instantly told that the spa facilities were closed. This was one of the main reasons why we had chosen this hotel so we were...More

Thank Jane D
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 20 November 2015

Dear JanieDMBE, Thank you for your detailed feedback about your stay. We have informed all our third party websites and Accor about the refurbishment of our Spa and Leisure area. Some of them displayed the information as a last sentence of a confirmation or in...More

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Best Value Properties in Albrighton, United Kingdom
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$107 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (419)
Room & Suite (134)
Dining (34)
Pool & Beach (12)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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Barb37xx
5 January 2018|
AnswerShow all 5 answers
Response from Steve W | Reviewed this property |
Our stay was with a Wowcher deal and we had no problems. Sorry to hear about your experience.
1
Vote
Wayne L
5 September 2017|
AnswerShow all 2 answers
Response from PFiona O | Reviewed this property |
there is a lift but it was out of order when we stayed lots of stairs would not advise a stay with a wheelchair or mobility problems to be honest
1
Vote
Rob W
19 June 2017|
AnswerShow all 9 answers
Response from Pam K | Reviewed this property |
No but do have large fans in rooms !
0
Votes
Room Tips
"We were in room 27 which has a view over the back of the buildings"
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"We stayed in one of the rooms in the "School Masters House""
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"If your not a heavy sleeper ask for an upper room. Get to breakfast early."
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"My room overlooked the Schoolmasters house and front lawn area which was quite a nice view."
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