Room is very basic but ok. Quite clean but things like trash was empty every second day not every day. Breakfast is very limited but they had nice coffee. Staff was mostly polite and friendly except one rude young lady. Biggest problem was thin walls and truck traffic at the night. It was some times noisy and I had trouble to get good sleep.
This hotel is in a very unusual area, they call it an industrial area as there are business corporations that surround the hotel. However, the hotel is only two stops away from the Lyon stadium which was absolutely perfect for the World Cup! The staff was friendly and the rooms were clean and comfortable. The city center was only a 20 or so minute ride by tram which was perfect for us. The tram is a 4 min walk from the hotel. The only reason I did not give 5 stars was because there is nowhere to eat around the hotel. We got in late and the hotel stops serving food at 10pm. You are forced to eat breakfast at the hotel in the morning or you have to wait until you get into the city.
We liked the room, the staff and the breakfast. The location was difficult to find, even with a GPS. The hotel is in an industrial area with nothing of interest nearby. There is a tram staton within a 5 minute walk. The trip to old Lyon takes an hour or so, depending on connections. Service is less frequent in the evening. Parking and Wifi were good.
The hotel was functional and, as a standard business hotel, was what I was expecting. The room was fine, the shower worked well and the buffet breakfast had lots of choices. I was surprised to find that no food at all was available on a Sunday night, not even a simple cheese sandwich, and with no restaurants within walking distance I had to take the tram in to Lyon just to get something to eat. The hotel could offer better guidance on using the tram as that is the best way to get there from the TGV station (and airport).
Stayed for 9 nights which was a long old time to stay in this hotel. The location was great for me, 5 minutes walk to work, or 5 minutes walk to the tram which got me to Lyon easily. Unless your prepared to venture out, there is no where else near by to eat other than the hotel. Breakfast is quite a good spread with scrambled eggs, sausage and sometimes bacon, along with fruit, yoghurt, cereal and a million different baked products. It gets very busy in a small dining area very quick, so my hint is to get down early! Evening meals were a big let down, admittedly I only had one evening meal but that was enough! I had a soggy "cheese tart" (slice of warmed up quiche) and a Luke warm Cod & Prawn curry (just 1 x tiny piece of cod and 2 x refrigerator prawns), all slapped down in front of me by someone who really didn't want to be a waiter. All for €20. The beer is probably the post expensive I've ever had at just under €10! My recommendation is to take either a half hour walk to McDonald's or the tram into the city where you will get a ticket and good food for less! The room was really comfy, and had most things I needed. I wish a safe had been included but that's just a slight niggle. The room was cleaned everyday even on days where I said I didn't need it! The air on was annoying, the temp was controlled centrally and the only options available to me where how high I wanted the fan or the power button! The welcome I got and the treatment I received from most of the staff was wonderful, I only spoke the bare minimum of French, but they couldn't have been more welcoming and friendly, from the reception to the chamber maids, they were great! My biggest complaint about this hotel is the worst wifi I have ever encountered in my entire life. This is supposed to be a business hotel, so why on earth would they have such terrible wifi on offer. I was so glad I had my three network SIM card in so I could use my own data! I'm going to be back in Lyon a few times this year, and I will probably ask my company to book me into the same hotel unless I'm staying at weekends again, due to the convenience and great service. But I 100% won't be having an evening meal or relying on their broadband…