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We had booked a weekend away at this hotel in April for July. My friend said the week of the booking that she would call to confirm all was in order- no answer on their phones or email. She eventually found an emergency cell number...More
Have stayed on a few occasions, and every time has been great. I have booked the Water Wheel Chalet a few metres from the hotel itself, which is self catering, but still payed to have breakfast, lunch and dinner at the hotel as I have...More
Had a wonderful stay at the Mountain Park hotel. Everything was clean and well kept. The staff were exceptional and went the extra mile to make our stay comfortable. They even went as far as making us food that was not on the menu. Will...More
We were the only guests at the hotel. This was due to a massive power failure a few days before we checked in and all other guests were requested to cancel their reservations. We were accommodated after some repairs. There were two power outages during...More
We Looked on the Website and the Hotel looked amazing ---- Reality it is nothing like this, may have been like this 20 Years ago, What a cheek for the owenrs to take customers money for such a run down place,We stooped over with our...More
Thanks for your reply, firstly my comments made at the time of my stay were totally true as you yourself admit the staff were clearly not doing their jobs, and you must agree the state of the linen and rooms were... More
Thanks for your reply, firstly my comments made at the time of my stay were totally true as you yourself admit the staff were clearly not doing their jobs, and you must agree the state of the linen and rooms were not up to standard as you have made the dramatic necessary changes.
I am very pleased that this Historical Hotel has new ownership and will hopefully be restored to its former glory.
Wishing you all the very best in your new venture.
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"I prefer staying in the self catering garden cottages than the hotel. There is more freedom and its more..."