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Hyatt Regency Villahermosa

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Hyatt Regency Villahermosa
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238 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

It's a nice hotel but it's tucked away on a side street. Food in the restaurant is very expensive. Stayed on club level so it came with breakfast and dinner. Some nights aren't that bad. I enjoy the free sodas. I needed a hotel within walking distance from where I was going everyday so it was good. But if in... More 

Helpful?
Thank lianne v
Austin, Texas
Level Contributor
146 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 10 October 2016

This seems like one of the least reviewed/noted Hyatt Regencys in the Hyatt system, which led me to be slightly worried when I made my booking. However, I found the Hyatt Regency Villahermosa to be worth the stay, if a bit quirky/unglamorous in ways. From a value perspective, the price is quite low, so one should factor that into your... More 

Helpful?
1 Thank Veronica S
A TripAdvisor Member
Reviewed 9 September 2016

Staff very nice, service was good. The restaurant food poor quality and the buffet breakfast was not good and overpriced. The hotel is very outdated. Television in room receives very few TV channels, poor reception.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank A TripAdvisor Member
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear guest, Thank you for taking the time to write a review of your stay at the Hyatt Regency Villahermosa. We greatly appreciate your feedback as we are always searching for ways to improve! I do apologize your stay was less than perfect and I hope this does not deter you from staying with us in the future. Sincerely, Johanna... More 

Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 August 2016 via mobile

Came to this hotel as a treat for my birthday. Comfy bed, good sized room. Staff very friendly and welcoming. The taxis from the hotel charge a lot more than if you get one off the street. There's an ATM in the lobby. The buffet breakfast is superb, lots of choices, fresh fruit, pastries and eggs etc. There are two... More 

Helpful?
Thank Isobel T
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Isobel, Thank you for staying at the Hyatt Regency Villahermosa! We are beyond excited to hear how well your stay went. We strive to provide our guests with a comfortable atmosphere with excellent customer service. Please come back to see us again soon! Johanna Ruiz Duty Manager Hyatt Regency Villahermosa More 

1 review
Reviewed 15 July 2016

Very good location, with good facilities and very helpful staff. The gym is also very good and restaurant has a lot of choice in international and regional food, especially for breakfast. Highly Recommended.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Adrien C
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Adrien: Thank you for taking the time to review the Hyatt Regency Villahermosa! I am pleased to hear how convenient your stay was. Please let us know when you plan to stay with us again! Sincerely, Johanna Ruiz Duty Manager Hyatt Regency Villahermosa More 

Watford, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 June 2016

Lovely hotel with very helpful and willing staff on the front desk BUT the pool area is neglected, probably because it is primarily a business rather than a holiday hotel. Pool , Ok to sunbathe around, with pool bar alongside plus towels provided, But it is a somewhat remote area, leaves in pool, cleared at times but rarely 'clean' of... More 

Helpful?
Thank Mary T
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Mary: Thank you for your review! I am disapointed to hear about your experience with us at the Hyatt Regency Villahermosa. We invite you back to stay with us so that we can show you the excellent service we are known for. Johanna Ruiz Duty Manager Hyatt Regency Villahermosa More 

Mexico City, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2016

Didn't like the rooms, they have not any decor at all and I am talking about the VIP floor at 9th floor, aisle are very noisy because they do not have any kind of carpet, so people walk and you can hear everything.

Helpful?
Thank GloriaManzur
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Gloria : Thank you for taking the time to write a review of your stay at the Hyatt Regency Villahermosa. We greatly appreciate your feedback as we are always searching for ways to improve! I do apologize your stay was less than perfect and I hope this does not deter you from staying with us in the future. Johanna... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016

Excellent location in the middle of downtown close to restaurants. The staff is very polite. The breakfast is very good and in the mexican style. The rooms are clean and silent. The pool area is very pleasant and I recommend spend some time there at the end of the day. Finally cost benefit is good.

Helpful?
Thank 308emmanueln
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Guest, Thank you for your recent stay at the Hyatt Regency Villahermosa and for taking the time to write a review. We really appreciate the feedback as it is a vital tool for our staff to learn and grow. I am very happy to hear that we took great care of you and you thoroughly enjoyed your stay. Should... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hyatt Regency Villahermosa

Address: Avenida Juarez 106 | Col Lindavista, Villahermosa 86050, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Price Range: $63 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Villahermosa 4*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Expedia, Hyatt Hotels Corporation and Odigeo so you can book your Hyatt Regency Villahermosa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Villahermosa
Hotel Style:
#2 Spa Hotel in Villahermosa
#5 Business Hotel in Villahermosa
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Villahermosa staff and other travellers.
1 question
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Questions? Get answers from Hyatt Regency Villahermosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better service, better A/C and better decoration in the rooms. outlets were not goods to connect and charge mobiles.”
 of 5 bubbles GloriaManzur, 18 May 2016 | Read review
“Choose another hotel”
 of 5 bubbles NATraveller, 17 Apr 2016 | Read review
“The best option is the Suite, however even the single room is excellent. Be prepared for the weather, it can reach up to 45°C”
 of 5 bubbles lmosquera22, 1 May 2015 | Read review
“If you are a gawker ask for a room up high. The view is just a downtown scene, but the panorama is excellent. There are not exactly a lot of other tall buildings to spoil the view.”
 of 5 bubbles GoOSUCowboys, 22 Feb 2015 | Read review
“If you are booking a king room, I'd recommend checking with the hotel if they can actually offer you a room on a high floor before booking.”
  • After the frosty greeting at reception, the grand view we were presented with to make up for it.
 of 5 bubbles neilcC7714ME, 11 Feb 2015 | Read review
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