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Hotel Villa Mercedes Palenque

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Traveller (369)
Room & Suite (76)
Pool & Beach (50)
Overview
  • Excellent29%
  • Very good43%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (579)
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122 results
Traveller rating
25
48
34
10
5
Traveller type
Time of year
LanguageEnglish
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25
48
34
10
5
Show reviews that mention
All reviewsmodern hotelwi fi is only availableexotic animalsreception areabuffet breakfastgrounds are lovelycoffee machinewonderful hotelswimming poolamazing ruinsthatched roofgreat poolrecommend staying hererooms are spaciouslow seasonjungle settingmexico
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1 - 5 of 122 reviews
Reviewed 4 days ago

Rooms are och and air condition is good for such a hot area Staff very friendly and helpful Close to Palenque ruins The food in the restaurant was good No WiFi in rooms which is a big disadvantage at those days

Thank DK5179
Reviewed 4 weeks ago

This was by far the worst place we stayed on a 3 week Yucatan trip. The "Deluxe Rooms" are actually basic Standard Rooms and very small with no amenities or fridge. If you want to see big groups of loud tourists who keep you up...More

Thank Loraine M
Reviewed 13 February 2018

Beautiful grounds and setting but too far out of town. Not within walking distance of town.The beds felt like sleeping directly on plywood. No WiFi in rooms. Only available in the lobby or restaurant. Very poor food and service in the restaurant. The had a...More

Thank ChazB471
Reviewed 24 January 2018

We had a wonderful 2 days here as a base for visiting the Palenque archeological ruins. Our room's porch overlooked the pond, which attracted numerous birds. Each room had a hammock on the porch, as well as chairs to encourage sitting outside & enjoying nature.

Thank LJC309
Reviewed 7 January 2018

We regrettably held our wedding reception at this hotel and stayed for 10 days. The event organiser Efrain Flores was extremely unprofessional. Leading up to the event, we had to constantly be reminding him to follow up his tasks. He wouldn't get back to us...More

Thank Tace M
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$64 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palenque
#6 Spa Hotel in Palenque
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$64 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palenque
#6 Spa Hotel in Palenque
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (369)
Room & Suite (76)
Pool & Beach (50)
Dining (27)
Family and Play Areas (16)
Questions & Answers
Ask a question
Rye_Now
13 October 2016|
Answer
Response from VNL56 | Reviewed this property |
I really do not know and suggest to call the hotel. I hope this helps.
0
Votes
leslie f
28 December 2015|
Answer
Response from hteo531 | Reviewed this property |
The swimming pool is about 6-7 m wide and 15 m long.
0
Votes
Room Tips
"Pick a different hotel."
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"Rooms overlooking the pond offer wonderful bird watching"
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"Choose a room far away from the lobby and banquet facilities area, which are noisy during parties."
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"Check if renovated rooms are available"
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