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Chan-Kah Resort Village

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Chan-Kah Resort Village
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537 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Moscow, Russia
Reviewed 1 week ago via mobile

Don't expect much from this place and you will not be dissapointed. We've stayed here for one night while visiting Palenque archeological sight, and location is superb, but not the place itself. The hotel has seen better days, rooms are shabby, very simple and not perfectly clean (I found hairs and hair-pins on the floor beneath the bed). Mayan style...

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Helpful?
Thank kerakela
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez// E-commerce

Reviewed 2 weeks ago via mobile

I had a great stay and I loved the resort. The staff was super friendly and the surrounding was perfect. If you want to have a nice experience in the 'jungle' but staying in a luxe resort ? I would definitely recommend chan-ka. The only thing that it can be really hot and there is not a lot of shadow....

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Helpful?
Thank Emma v
Chan-kahRV, E-COMMERCE at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

Houston, Texas
Reviewed 2 weeks ago

The rooms are clean, beds are comfy, the a/c is welcomed and our cabin's terrace opened to the jungle and a small stream- it gave it a feeling of isolation. It is also a very short distance from the archaeological site. The only issue is that the reception seemed a bit disorganize, and sometimes uninterested. I had booked a massage...

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Thank LaMache
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce.

Torreon, Mexico
Reviewed 3 weeks ago via mobile

Beautiful hotel, awesome location and it is the perfect place to relax and have an adventure. It is a big hotel inside the jungle which means it's harder to maintain. The adventure of sleeping in a hotel inside jungle is awesome. You can see and hear the animal outside your room and discover new plants including the huge "ceiba" an...

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Helpful?
Thank javiercs01
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

London, United Kingdom
Reviewed 4 weeks ago

The main attraction of this place is that it's close location to the Mayan ruins and it has a beautiful pool. When we arrived we asked the staff for recommendations for what to do in the area and the woman at the reception shrugged her shoulders and said she didn't know (we are Spanish speaking so there is no excuse)....

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1Thank Marc T
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado cliente gracias por sus comentarios, lo mas importante para nosotros es que pasen una estancia agradable, le ofrecemos una...

Thomaston, Maine
Reviewed 8 December 2016

We stayed at Chan-Kah for 3 nights in July. We booked the room online for 2 nights, and then decided to add an extra night once we arrived. The spot is absolutely beautiful - it's a 5 minute taxi ride to the Mayan Ruins and it's easy to get a combi on the road (although for our family of 4...

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Thank itsashby
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

Thatcham, United Kingdom
Reviewed 28 November 2016

This resort has many things to recommend, a great pool and beautiful gardens which are just an extension of the surrounding jungle. Guests get a cottage or bungalow each with spacious accommodation. You will hear the monkeys shouting at each other, sometimes in the middle of the night, and there are harmless Common Agouti Rodents wandering about. On the minus...

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Thank GlobetrottingViking
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por su comentario estimado cliente, ya que nos ayudan para seguir mejorando. saludos. Adriana Martínez. E-commerce

London, United Kingdom
Reviewed 14 November 2016 via mobile

Out of the main town of Palenque and located near the Mayan ruins in the jungle, this resort village caters for large groups as well as traveling couples. Good looking pool, buffet breakfast and decent looking rooms.

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Thank Harry T
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

South Australia, Australia
Reviewed 13 November 2016

We arrived late in the afternoon after a full day at the ruins. We were hot and sweaty and arrived at a beautiful oasis. The pool is just beautiful and the entire setting is amazing. rooms large and comfortable beds. Could have spent another day here just relaxing with a drink by the pool.

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Thank bvgirl
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

Guildford, United Kingdom
Reviewed 7 November 2016

This is a large hotel, but it seems to be well run and is comfortable as a base for nearby Palenque ruins (about 10 minutes drive away). The rooms are set amongst lush vegetation with pretty walkways between them. Our room was very comfortable and we had a good nights sleep. It is quite far into the town if you...

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Helpful?
Thank Peter Mills
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Chan-Kah Resort Village

Address: Carretera a las Ruinas Km. 3, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: $73 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chan-Kah Resort Village 3.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Chan-Kah Resort Village Hotel Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Palenque, Chiapas
Hotel Style:
#4 Spa Hotel in Palenque
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Questions & Answers

Here's what travellers have asked, with answers from Chan-Kah Resort Village staff and other travellers.
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Questions? Get answers from Chan-Kah Resort Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed quiet”
 of 5 bubbles bvgirl, 12 Nov 2016 | Read review
“Accessibility to the ruins”
 of 5 bubbles Moza1, 4 Oct 2016 | Read review
“Wifi available in hotel centre, but rather ropey.”
 of 5 bubbles JNT015, 25 May 2016 | Read review
“near the pool area was the best room we got”
 of 5 bubbles erg2020, 6 Apr 2016 | Read review
“see my review”
 of 5 bubbles SteveH388, 17 Feb 2016 | Read review
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